UI System Says I Certified for 7/28 Benefits But Payment Released on 7/29 Not Showing in Payment History

This happened to me last month. The system is super glitchy lately and sometimes takes 24-48 hours to show up in your payment history. Give it a day or two before panicking 👍

I found a way to actually get someone on the phone about this. Used this site called claimyr.com - they dial through the phone menu and wait on hold, then call you when someone picks up. Costs $20 but worth it imo. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

DETAILED SOLUTION FOR TRANSACTION ISSUES: If you're having issues with transactions not showing up, here's what you need to know: - First, wait 48 hours. The system often has delays - Check that your claim wasn't flagged for identity verification - Make sure you answered all weekly questions correctly - If nothing shows up after 48 hours, you NEED to speak with an agent Best way to reach them: 1. Use claimyr.com to get through (costs money but works) 2. Call right when they open at 8am 3. Keep detailed records of your certification dates Remember: screenshots of everything! The system is overwhelmed and glitchy rn

ugh ny unemployment website is straight trash these days. been dealing w/ glitches since january smh

take screenshots of everything!!! learned that the hard way when this happened to me

check ur email sometimes they send notices about system maintenance that causes delays

Had this exact same issue last week! The system showed I certified but nothing in payment history for like 3 days. Turns out there was some backend processing delay on their end. Finally showed up on day 4 with the correct date. The NY DOL system has been having major issues lately - I think they're doing system updates or something. Keep checking every day and definitely take screenshots like others said. If it's still not there after a week then definitely call or use that claimyr thing people mentioned.

Just wanted to add that I had a similar issue a few weeks ago where my certification showed up but the payment was delayed by almost a week. What helped me was logging into the mobile app vs the website - sometimes one shows updated info before the other. Also try clearing your browser cache if you're using the website. The system definitely has sync issues between what shows on the main dashboard vs the detailed payment history. Don't stress too much, payments are still going through just with delays!

This is so frustrating but you're definitely not alone! I've been seeing this issue pop up more and more lately. The NY DOL system seems to be having major backend issues - probably from all the system updates they've been doing. What worked for me was checking both the website AND the mobile app because sometimes they show different info. Also try logging out completely and logging back in. Sometimes that forces a refresh of your data. One thing I noticed is that the "Latest Transaction(s)" section updates faster than the actual payment history, so if it says your payment was released on 7/30, it's probably legitimate even if it's not showing in the history yet. Definitely keep those screenshots though! And if it's still not there by Monday, I'd call first thing at 8am or try that claimyr service people mentioned. The delays are real but payments are still going through eventually.

I had this exact same thing happen to me about 2 weeks ago! Super nerve-wracking when you're depending on that money. In my case, the certification showed up immediately but the payment history took almost 5 days to update. What's weird is that the money actually hit my account on day 3, even though the website still said nothing was there. I think there's definitely some kind of database sync issue going on with their system. The "Latest Transactions" section seems to pull from a different database than the actual payment history page, which is why you're seeing the contradiction. My advice: check your bank account/debit card even if the website doesn't show it. And if you have direct deposit, sometimes the money shows up before the website updates. The NY DOL system has been super glitchy lately - I've heard they're doing major system upgrades which is causing all these delays and sync issues. Hang in there, the payment will likely show up soon! 🤞

Just went through this exact same thing last month! The NY DOL system has been having major sync issues between their databases. What I learned is that the "Latest Transactions" section and the payment history pull from different systems, so you'll often see discrepancies like this. Here's what helped me: 1. Check your actual bank account/card - sometimes the money hits before the website updates 2. Try both the website AND mobile app - they sometimes show different info 3. Clear your browser cache and log out/back in 4. Give it 3-5 business days total In my case, the money actually appeared in my account on day 3 even though the website didn't update until day 6. The system is definitely overwhelmed right now with all their backend upgrades. Don't panic - if it says payment was released on 7/30 in your Latest Transactions, that's usually accurate even if the history page hasn't caught up yet. Keep taking screenshots of everything though, just in case you need to call later!

This is such a common issue right now! I've been helping my neighbor deal with the same exact problem for weeks. The NY unemployment system has been super unreliable lately - seems like they're constantly doing maintenance or updates that mess with the sync between different parts of their database. What I've noticed is that the payment release dates are usually accurate even when the payment history is blank. If your "Latest Transactions" section says payment was released on 7/30, that's probably legit. The backend processing just takes forever to update all their different systems. A few things that might help while you wait: - Check your bank/card balance directly instead of relying on the website - Try logging in at different times of day (sometimes updates happen overnight) - Keep refreshing both the regular site and mobile app if you have it - Document everything with screenshots for your records I know it's scary when money is tight, but from what I've seen, the actual payments are still going through even when the website is acting up. Most people I know have gotten their money within 3-5 days of the "release" date, regardless of what the payment history shows. Hang in there! 💪