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NY unemployment claim disappeared - no 'already claimed benefits' message after claiming yesterday

Is anyone else experiencing this? I certified for my NY unemployment benefits yesterday (Sunday) like usual, and everything seemed normal. But today when I logged back in to check something, the system isn't showing the usual 'You have already claimed weekly benefits' message. Also, my payment history isn't showing any pending payment for this week. Usually by Monday morning I can see the payment is at least processing. Did I somehow mess up my certification? Is the system glitching? I really need this money to come through on time this week.

GalaxyGlider

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dont panic yet the system does weird things sometimes. i've seen it take up to 48 hrs to show in the system especially after holidays or when they do updates

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Emma Davis

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Thanks for responding. There wasn't a holiday yesterday though, and I haven't gotten any emails about system updates. I'm worried my claim didn't go through properly.

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This happened to me last month. The system was experiencing high volume that weekend and many claims had processing delays. When did you certify exactly? Sometimes if you certify late Sunday, it doesn't process until their overnight batch runs. Check again tomorrow morning - most likely your certification will appear then. If it doesn't show up by Wednesday, that's when you should contact NYSDOL.

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Emma Davis

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I certified around 8am on Sunday, so pretty early. I've been claiming at the same time for months with no issues before. Will check again tomorrow morning though, thanks.

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OMG SAME THING HERE!!!! I claimed yesterday morning and now nothing shows up! Is this happening to everyone?? I called the automated line and it says I have no payment history for this week either. I'm freaking out because my rent is due Friday and I NEED this money!!!

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The automated phone system sometimes updates before the website. Did it give you an option to certify again? If not, your claim was probably recorded but just isn't displaying correctly.

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this happened 2 me 2 weeks ago... the website was having some kinda glitch. it fixed itself by tuesday morning & my payment came thru normal on wednesday

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Emma Davis

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That's reassuring to hear. I hope mine resolves itself like yours did!

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This is a known issue that happens occasionally with the NY unemployment system. There are a few things to check: 1. Look for a confirmation number in your email. If you received one after certifying, your claim was recorded. 2. Check if you can claim benefits again today. If the system allows you to certify again, it means your previous certification wasn't recorded. 3. The NYSDOL sometimes runs system maintenance on Sundays that can delay processing until Tuesday. In most cases, this resolves itself within 48 hours. If you don't see your payment pending by Wednesday morning, that's when you should try contacting NYSDOL directly.

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Emma Davis

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I didn't get any confirmation email, which is making me nervous. And when I try to certify again, it says I've already certified for the week. So the system knows I certified, but isn't showing the pending payment. I'll wait until Wednesday as suggested.

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Omar Farouk

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I went through this exact situation last month and spent HOURS trying to get through to someone at NYSDOL. After trying the regular number for days with no luck, I found a service called Claimyr (claimyr.com) that got me connected to an agent in under 20 minutes. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Turns out there was a verification flag on my account that was holding up my payment. The agent fixed it right away and my payment processed that night. Might be worth trying if your payment doesn't show up by Wednesday.

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GalaxyGlider

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is that service legit? sounds kinda sketchy to me

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CosmicCadet

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Does anyone know if there are system updates happening? I swear they ALWAYS do these things without warning us. Last time they updated the website I couldn't log in for 3 days! So typical of NY unemployment to just leave us hanging!!!

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I haven't seen any official notifications about system updates this week. Sometimes they post notices on the main page before logging in - did you check there?

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Emma Davis

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UPDATE: Just checked this morning and the payment is now showing as pending! Looks like it was just delayed processing. Thanks everyone for your help and reassurance.

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Great news! Glad to hear it resolved itself. This is typical - the system sometimes has delays but usually catches up within 24-48 hours.

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Mine is showing now too! What a relief, I was up all night worrying!

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