< Back to New York Unemployment

NY unemployment certification not showing in payment history - anyone else?

I certified for my weekly NY unemployment benefits yesterday but when I checked my payment history today, nothing shows up. The system confirmed my certification was successful - I got the confirmation number and everything, but payment history shows nothing for this week. Is this happening to anyone else right now? Should I wait another day before panicking or is something wrong with the system?

Relax, this happens ALL the time. The system takes 1-2 business days to update the payment history after certification. If you certified on a weekend it might not show until Tuesday or Wednesday. Just wait it out.

0 coins

StarGazer101

•

Oh thank you! This is my first time seeing this delay so I got worried. I'll check again tomorrow.

0 coins

Paolo Romano

•

I had the exact same issue last week. Mine showed up after 2 days. The NYSDOL system is running slower than usual since they did that update in February. As long as your certification went through and you got a confirmation number, you should be fine!

0 coins

StarGazer101

•

That's reassuring to hear! I did get a confirmation number so hopefully it'll show up soon.

0 coins

Amina Diop

•

Not necessarily true. I had the same issue last month and it turned out there was a flag on my account for an employment verification. Took me 3 weeks to get it resolved. Check if there are any messages in your inbox saying they need additional information.

0 coins

This could be happening for a few different reasons: 1. Normal processing delay (most common) - takes 1-3 business days to appear 2. Identity verification issue - check your message inbox 3. Work search requirements flag - make sure you properly documented your work search activities 4. Quarterly review of your claim - sometimes happens at the start of new quarters If it doesn't show up after 3 business days, you should try to contact NYSDOL directly. Keep documentation of your confirmation number as proof you certified.

0 coins

StarGazer101

•

Thank you for the detailed explanation! I just checked my inbox and there's nothing there, so hopefully it's just the normal delay. I'll give it until Thursday before I try calling.

0 coins

Same thing happened to me back in January. I certified on Sunday but nothing showed in payment history until Wednesday morning. As long as you got the confirmation screen after certifying you should be fine!!!!

0 coins

Javier Torres

•

I certified yesterday too and don't see anything in my payment history either! Mine always shows up right away so I'm getting nervous. This is the first time in 6 months I've had this happen.

0 coins

StarGazer101

•

Let me know if yours shows up tomorrow! At least I'm not the only one experiencing this.

0 coins

Javier Torres

•

Will do! Fingers crossed for both of us!

0 coins

Paolo Romano

•

If it's been more than 3 business days and you still don't see anything in your payment history, you NEED to call them. But good luck getting through - I spent HOURS trying to reach someone at NYSDOL last month. I finally used this service called Claimyr (claimyr.com) that got me through to an agent in about 20 minutes instead of spending all day redialing. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE - it saved me so much frustration.

0 coins

StarGazer101

•

Thanks for the tip! I'll give it until Thursday, and if I still don't see anything I might try that service. Spending hours on the phone is the last thing I need right now.

0 coins

Javier Torres

•

Does that service actually work? Seems too good to be true. I tried calling NYSDOL last year and literally gave up after 2 days of constant redialing.

0 coins

Paolo Romano

•

Yeah it really worked for me. I was skeptical too but I was desperate after trying for days. They basically keep dialing for you and then call you when they get through to an agent. Worth it to save the headache.

0 coins

Emma Wilson

•

sometimes it takes few days to update in the system dont worry about it if u got the confirmation number ur good

0 coins

Amina Diop

•

If you certified late in the day yesterday, it might not have been processed in the same batch. The cutoff time is around 7pm EST from what I understand. Also check that you didn't accidentally answer something incorrectly during certification - like saying you refused work or traveled outside your area - those will delay your payment while they review your case.

0 coins

StarGazer101

•

I certified around noon, and I'm pretty sure I answered everything correctly. I've been claiming for months now with no issues, so this caught me off guard.

0 coins

Does anyone know if the upcoming system maintenance this weekend will delay payments even more? I saw something about it on the NYSDOL twitter.

0 coins

Yes, NYSDOL announced system maintenance for April 16-17, 2025. They recommend certifying before Saturday if possible. Payments might be delayed by 1-2 additional days for those certifying this weekend.

0 coins

StarGazer101

•

Oh great, more delays! Thanks for the heads up though.

0 coins

UPDATE: My certification from yesterday just showed up in my payment history! Check yours now, it might be updated too!

0 coins

StarGazer101

•

Just checked and mine is there now too! Release date for tomorrow. What a relief! Thanks everyone for the help and reassurance.

0 coins

Javier Torres

•

Mine too! Showing as 'released' with tomorrow's date. Crisis averted lol

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
7,105 users helped today