NY unemployment certification suddenly showing 'enter for benefits' instead of 'processing' - problem?

this happened to me last month, freaked me out too! turned out it was just a glitch in their system. I called the next day and the rep said my certification went through fine even tho the website was showing wrong status. got paid normal time.

Sometimes the system updates at different times. I recommend checking again after midnight tonight, as their system often refreshes overnight. If it still shows 'enter for benefits' tomorrow, you should definitely call to verify your certification was recorded properly. Also double-check your email to see if you received the usual confirmation message after certifying.

You might wanna try logging out completely, clearing your browser cookies/cache, and then logging back in. Sometimes the NYSDOL website gets stuck showing old information. I've had weird glitches like this before too.

This is actually a known issue with the NY unemployment portal. I've been on UI since January and noticed this happens occasionally. What matters most is that your payment history eventually shows the certification and payment - even if the main dashboard shows the wrong status. Have you checked your payment history section? It might show your certification there even when the main page is glitching out.

I've dealt with this issue before with clients. This typically happens when either: 1) The system didn't fully process your certification despite giving you a confirmation, 2) There's a temporary display glitch, or 3) There's an issue requiring additional information on your claim. I suggest trying these steps in order: - Log out and log back in (clear cache as someone suggested) - Wait until tomorrow to see if it updates overnight - If still showing 'enter for benefits' tomorrow, you should call NYSDOL immediately to verify Don't wait too long to call if it doesn't resolve, as there's a limited window to correct certification issues before it affects your payment schedule.

Update: I cleared my cache and cookies, tried logging in again, and it's STILL showing 'enter for benefits.' I also tried certifying again since that's what it was prompting me to do, but got an error message saying I already certified for this week. So the system knows I certified but is displaying the wrong status? This is so confusing!

My brothers friend had the exact same thing happen last week. He said it fixed itself after like 2 days and his money came thru fine. dont stress too much

ALWAYS SCREENSHOT everything you do on that site!!! I take screenshots of every certification with the date/time showing in case they try to say I didn't certify. Too many 'glitches' that somehow always seem to benefit them not us!

Had the same issue back in January. Got super worried, but checked my bank account 2 days later and the money was deposited on schedule despite the website never updating correctly. The website and the actual payment system seem to be separate sometimes. I wouldn't worry unless your payment doesn't arrive on your usual day.

Final advice - if your payment doesn't arrive on schedule, don't wait around hoping it will resolve itself. Call immediately. For issues like this, getting ahead of potential problems can prevent weeks of delayed payments. When you call, mention specifically that you received the 'already certified' error message when trying to certify again, as that's evidence your original certification was recorded.