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NY unemployment payment not showing up after Sunday certification - anyone else?

I certified for my NY unemployment benefits yesterday (Sunday) like normal, but it's not showing up at all in my payment history today. Usually by Monday morning I can at least see the pending payment, but there's nothing there this time. The system did give me the confirmation number after I certified, so I know it went through. Is the NYSDOL system having problems? Is anyone else experiencing this same issue with their payments not reflecting after certifying?

This is actually pretty common right now. The NYSDOL system has been experiencing delays since they updated their payment processing system last month. I certified Sunday too, and mine just appeared about an hour ago. Give it until end of day - it should show up. If not, tomorrow morning at the latest. The funds usually still hit your account or debit card on the normal schedule even if the payment history is slow to update.

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Thanks! That's a relief. I was starting to panic since I need that money for rent this week. I'll keep checking throughout the day.

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mine isnt showing up either!! freaking out cuz i NEED that money like NOW. this happen to anyone before?? how long did it take to fix??

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Don't worry too much yet. The system gets overwhelmed on Mondays sometimes. I've had this happen twice in the last three months. Both times the payment showed up by Tuesday morning and was in my account by Wednesday as usual. Just keep checking your payment history.

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I had the exact same issue back in February. Certified on Sunday but nothing showed in payment history until Tuesday morning. The money still arrived in my account Wednesday though, so the actual payment wasn't delayed even though the website wasn't updated. The NYSDOL system has been having a lot of technical glitches since they migrated to their new platform in January 2025. If it doesn't show up by tomorrow and you want peace of mind, I'd recommend calling to verify everything is okay with your certification.

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That's reassuring that you still got paid on time despite the delay in the system. I'll give it until tomorrow morning before I worry too much.

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same here... waiting on my payment to show up too! 3rd week in a row the website is acting up something is definitely wrong with there system!

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There was actually a notice about this on the NYSDOL website last week. They're doing some system maintenance that might cause delays in the payment history updates, but they specifically stated it wouldn't affect actual payment processing times. I screen-grabbed it because I knew people would start panicking: "NOTICE: NYSDOL will be performing system updates from April 14-18, 2025. During this time, payment history information may be delayed in appearing on your account. This will NOT affect payment processing or deposit times. We appreciate your patience."

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why dont they ever EMAIL about this stuff?? not everyone checks the website everyday!!

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I had this SAME problem last week! I tried calling for TWO DAYS straight and couldn't get through to anyone. Just kept getting the 'high call volume' message and disconnected. I was seriously stressed out since I need that money for bills. My payment finally showed up on Tuesday evening and the money was in my account on Wednesday like normal. The system is so broken!!!

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If anyone needs to actually speak with someone at NYSDOL, I discovered a service called Claimyr that really helped me get through when I had a payment issue last month. They hold your place in line so you don't have to keep calling and getting hung up on. I was skeptical but it worked - got through to an agent in about 40 minutes instead of days of trying. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/Rdqa1gKtxuE

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my cousin works for the state (not unemployment but diff dept) and she said there doing a big computer upgrade and lots of things r messed up right now

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That explains a lot. Thanks for the inside info!

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Just a quick update - it looks like they might be updating in batches. Several people in my local unemployment Facebook group reported their payment histories updated around 2pm today. Might be worth checking again if you haven't in the last hour or so.

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Just checked again and you're right! Mine just showed up in the system about 15 minutes ago. Showing as "released" with tomorrow's date. Thanks everyone for the help and keeping me from panicking too much!

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