The NY unemployment direct deposit system has been broken for like 3 weeks now. My partner and I both had our Chime accounts closed and they mailed us the remaining balance as checks. Problem is unemployment keeps trying to send payments to those closed accounts! When I try to update my bank info online, I keep getting error messages saying my "information is mismatched." I called DOL and they just said to claim my weeks and when the payments get rejected they'll send it on a KeyBank card. That was like 12 days ago and NOTHING has happened! No card, no deposit, nothing. I've set up a new account with Bank of America but can't update it in the system. Called tech support and the guy literally told me that "about 15 billion people" have been complaining about the same issue today. I'm completely out of options and bills are piling up. Has anyone figured out how to fix this?

So I filed my taxes early March and got my regular tax refund about 2 weeks later. But I'm still waiting on this unemployment tax refund thing. I heard they started processing in June for single filers first. It's now August and nothing in my account. I made around $17,000 in unemployment last year. Anyone else who's single actually received their UI tax refund yet? How long did it take for you? Did they notify you before depositing it? I'm checking my bank account everyday and starting to worry I might be overlooked.

I always do my weekly certification early monday mornings (usually around 6-7am) and my benefits hit my account by Wednesday afternoon without fail. But this week I got caught up with some family stuff and didn't get around to certifying until almost 9pm on Monday night. Now I'm worried this will push my deposit back to Thursday. Does anybody know if certifying later in the day on Monday affects when the money actually posts to your account? Really need that money on Wednesday like usual to pay some bills.

I'm losing my mind over this ID.me verification process for ny unemployment. Been trying for the past 2 weeks to complete my verification but it's driving me insane. Every time I log in, the system keeps asking me for some kind of security key card that I never set up in the first place! I tried calling the support line multiple times but I can never get through to a real person. Just automated messages telling me to check their website. Went to their website and the help articles are useless - they assume you already have everything set up. When I log into my account.id.me, I see several options for verification methods: - Code Generator: "Add" - Says it will "Generate verification codes via code generator apps like ID.me Authenticator to sign in." - Authenticator: "Added Jul 27, 2021" with a "Rename" option (but I don't remember setting this up back in 2021 and have no idea how to access it now) - FIDO Security Key: "Set Up" - Describes it as "A Security Key is a small physical device used for signing in." - NFC-Enabled Mobile Security Key: "Set Up" - Says "Enroll a YubiKey security key for secure mobile authentication. ID.me Authenticator app download required." At the bottom there's just some generic text saying "ID.me simplifies how individuals prove and share their identity online." Yeah right! Nothing simple about this at all. I'm completely stuck because the only option that shows as "Added" is this "Authenticator" from July 27, 2021, but I have absolutely no clue what this is or how to use it. Do I need to download some special ID.me app? Is this something I had on an old phone? Anyone else dealt with this nightmare? My benefits are on hold until I can verify my identity and my rent is due next week. I'm seriously stressing out here.

I completed the ID.me verification thing for ny unemployment about 7 buisness days ago. I gave consent for them to access my information but I haven't gotten any benefits for like 3 weeks now. When I try to log into my account, the system stops me right after I enter my social security number and keeps telling me I need to do ID.me verification even though I already finished it. I cant even check the status of my claim. I've tried calling but never get through to anyone. Is there any phone number where I can actually talk to a real person? This is getting ridiculous and I need this money for rent.