New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

EMAIL THEM! seriously. I know it sounds too simple but I emailed explaining my situation and got a callback within 4 days. Use the contact form on their website.

0 coins

I tried this and got an automated response saying they'd get back to me in 2-3 weeks 😂

0 coins

Oh dang, guess I got lucky then. The system is such a mess!

0 coins

Not to sound like a conspiracy theorist but does anyone else think they design the system this way on purpose to discourage ppl from claiming benefits? 🧐

0 coins

It's not a conspiracy if it's true lol

0 coins

my cousin works for the state (not unemployment) and says they're still using computers from the 1980s for some stuff. never attribute to malice what can be explained by incompetence 🤷‍♂️

0 coins

NY unemployment payments stuck for over 2 weeks after successful ID.me verification - claim shows active but still pending with eviction threat looming

My cousin got hit with an ID.me verification request from NY unemployment about 3 weeks ago. She did everything they asked - uploaded her documents, took the selfie, completed the video call with the trusted referee. They confirmed her identity was verified successfully. The confirmation page from ID.me clearly showed "and ID.me and" at the top of the screen when she finished the process. She got an email confirmation that her identity was successfully verified through the ID.me system, but now it's been over 2 weeks since she completed the verification, and her payments are still not coming through. The website shows her claim is still active but nothing is being released. When she logs into the NY unemployment portal, it still shows her claim as active with all the correct information, but the payment status remains "pending" with no explanation. The strange thing is that before this ID.me verification request, she was receiving her weekly benefits of $504 without any problems for about 4 months. Anyone know why they randomly selected her for verification or why her payments haven't started again? She's called like 20 times but never gets through to a real person. She's tried calling at different times of day, early morning right when they open at 8am, late afternoon around 4pm, but either gets the "all representatives are busy" message or gets disconnected after waiting on hold for 40+ minutes. She's also sent multiple messages through the portal's messaging system but only gets automated responses saying "your inquiry has been received." Running out of options and rent is due soon. Her landlord is already threatening eviction and she's down to her last $237 in savings.

TechNinja

check if she answered ANY certification questions differently in the past few weeks. My payments got held up because I accidentally said I was "unavailable for work" on ONE day when I had a doctor's appointment. That triggered a review that took 3 weeks to clear up.

0 coins

I know this is annoying but id.me is actually helping reduce the massive fraud happening with unemployment. Something like $2 billion was stolen from NY unemployment alone during the pandemic. But yeah they should definitely speed up the process after verification. It's not fair to make people wait weeks for their money.

0 coins

Not an unemployment worker, just stating facts. I went through this too and it sucked, but I understand why they're being careful.

0 coins

my cousin works for NYSDOL and said they're so backlogged that even after ID.me there's a 2-3 week wait for manual review

0 coins

Not gonna lie am jealous. They DECREASED mine by $3400 and when I called (after like 500 attempts) they said there was nothing they could do because the "system had recalculated" my eligiblity based on some formula. Like thanks for the explanation 🤡

0 coins

Did you request a hearing? You have the right to appeal any monetary determination!

0 coins

Yeah I filed an appeal online but its been 4 weeks with no response. Typical.

0 coins

Dude my coworker had this exact same thing happen!!! She freaked out thinking it was a mistake but then got a letter saying they had "recalculated her eligibility based on additional wage information" - I think they do this periodically. She just kept claiming like normal and it's been fine.

0 coins

I'm dealing with this exact problem right now! My husband actually drove to Albany to the main office to pay in person because we were so paranoid about mail issues. Extreme solution but we got a receipt on the spot so 🤷‍♀️

0 coins

NY unemployment is such a joke. They overpaid me, then took 5 MONTHS to cash the check I sent back. Meanwhile they kept sending threatening letters saying I hadn't paid! Make sure you keep DETAILED records of everything.

0 coins

That's exactly what I'm afraid of! Did you eventually get it sorted out?

0 coins

Yeah but only after I basically harassed them with calls every day for 2 weeks straight. The left hand doesn't know what the right is doing over there.

0 coins

IMPORTANT INFO: 'Return to work' is a specific term in the unemployment system that means you are now regularly employed. One hour of orientation/paperwork is NOT considered 'returned to work' - you should report the hour and earnings but answer NO to that question until you begin your regular work schedule.

0 coins

just went thru this! report the 1 hour but NO to returned to work. when u start for real next week THEN put YES to returned to work. also congrats on the new job!! 🎉

0 coins

Thank you! Excited to finally be working again after so long.

0 coins

Prev1...12361237123812391240...1378Next