New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ev Luca

FYI - there is a seperate recertification phone number that sometimes works better than the main line: 1-888-209-8124. Follow the prompts for weekly certification issues specifically. It bypasses some of the regular call queues.

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Tried that number and it still tells me I need to speak to a rep 😫 Then transfers me to the same endless hold loop

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Ev Luca

ugh im sorry! such a broken system. might be time to try one of those services that calls for you then. i heard claimyr.com works well.

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check if you got an email about identity verification. my wife had the same issue and turns out they randomly selected her account for additional verification but the email went to her spam folder.

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Bad news: your tax preparer was wrong. That unemployment tax exclusion was only for 2020 unemployment benefits, not 2021. The American Rescue Plan that Biden signed in March 2021 only applied to the prior year's unemployment. All unemployment from 2021 is fully taxable. Your tax person should have known this!

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Stop waiting and call them! After two months of waiting for answers about my refund, I finally used claimyr.com to get through to a real IRS agent - found out my return was missing a form and that's why it was delayed. Talking to a real person is the only way to get actual answers about your specific situation.

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the nysdol website has a FAQ about this exact situation. from what i remember reading, yes you'll get the $300 for any eligible weeks as long as the system shows you were entitled to regular benefits for those weeks. also make sure they properly coded your hospital stay so you don't get penalized for not doing the work search requirements!

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Hope you're feeling better after your appendicitis! That's awful timing with everything else going on. Sending you good vibes that your payments come through quickly 🙏

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Thank you! It's been a rough couple months for sure.

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Curious - what industry do you work in? Some sectors qualify for different types of extensions or training benefits that others don't. Might be worth looking into.

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I was in hospitality/restaurant management before getting laid off last year. Are there specific programs for that industry?

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Hospitality workers sometimes qualify for retraining programs through workforce development. Check with your local career center - they might have options that extend benefits while you retrain for a new field.

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just went through this whole process. DO NOT file a new claim without being told to. they WILL notify you. mine came exactly 3 weeks before my benefit year ended. they sent email, message in the portal, AND a letter. you won't miss it.

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Have you tried the callback feature on their website? I couldn't get through by phone for weeks, then requested a callback online and actually got one 3 days later. The agent fixed my issue in 10 minutes.

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Wait what callback feature?? I don't see that anywhere on the site

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It's buried in there. Go to your dashboard > Contact Us > Request Callback. But honestly if you can't find it just use claimyr.com - it's basically the same thing but actually works reliably.

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i had this EXACT problem. turns out my identity verification failed but they never bothered to tell me! I only found out when i finally got through to a tier 2 agent who actually looked at my file. had to upload my drivers license and ss card again. got paid 2 weeks later.

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How did you specifically ask for a tier 2 agent? Whenever I call I just get whoever answers

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You have to be direct. When they first answer, say "I need to speak with a claims specialist or tier 2 agent about a pending claim that's been approved but not paying." If they say they can help you, say "With all due respect, I've been told multiple times my claim is processing but it's been X months. I need someone who can actually see what's blocking my payments.

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