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Issac Nightingale

NY unemployment identity theft - Fraudulent claim filed in February showing Head of Household status with 3 exemptions while I'm still employed

So I discovered something really disturbing last week. Someone filed for NY unemployment using my personal information, even though I'm currently employed and have been at the same job for the past 3 years! I only found out when my HR department contacted me saying they received a request to verify my employment status for an unemployment claim. I immediately called NYSDOL and was told there was a claim opened in my name back in February. After multiple calls and being transferred around, they confirmed it was fraud. What's particularly concerning is that when I got access to my tax transcript information, I can see that my filing status was listed as "Head of Household" with 3 exemptions, even though that's not what I filed. My adjusted gross income is showing as $9,826.00 with taxable income of $0.00 and tax per return of $0.00. The account shows a balance of $0.00 with no accrued interest or penalties as of Aug. 24, 2021. This is really alarming because I don't know what else they might have done with my information. I've been told to file a police report, contact credit bureaus, and submit an identity theft affidavit. I'm also concerned because my transcript shows "SELF EMPLOYMENT TAX" sections, but the values are $0.00 for both taxpayer and spouse (I don't even have a spouse!), and "TOTAL SELF EMPLOYMENT TAX" is also $0.00. Has anyone dealt with something similar? How long did it take to resolve? I'm worried about the tax implications and whether this could affect my credit score or future unemployment claims if I ever actually need benefits. I've spent hours trying to reach someone at unemployment who can actually help me close this fraudulent claim. Should I be concerned about the information showing on my account balance? It shows "ANY MINUS SIGN SHOWN BELOW SIGNIFIES A CREDIT AMOUNT" but there are no credit amounts showing. Does this unemployment fraud explain why my tax information looks so strange?

Ugh, this EXACT thing happened to me last April. Someone filed using my SSN and it was a complete nightmare to fix. I had to submit countless forms and call the fraud department like 6 times. Make sure you get the ID theft affidavit done ASAP - that's what finally stopped the payments going to the scammer. It took me about 2 months to fully resolve but I was persistent af.

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2 MONTHS?? I was hoping this would be a quick fix... did you have any issues with your taxes the following year?

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Yeah the tax situation was another headache. I got a 1099-G form for benefits I never received! Had to call and request a corrected one after everything was fixed. Just keep documentation of EVERYTHING.

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This is why I tell everyone to freeze their credit reports. Too many scammers out there stealing identities these days smh

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After spending weeks trying to contact someone at ny unemployment about a similar issue, I finally tried this service called Claimyr (claimyr.com) and actually got a real person on the phone within an hour. They basically call for you, wait on hold, then connect you when an agent picks up. Talking to an agent got my issue resolved so much faster than waiting for emails or letters. It was honestly the best thing I did to finally get my problem fixed. Check out this video that explains how it works: https://youtu.be/Rdqa1gKtxuE

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sounds like an advertisement... does this actually work? i've been trying to reach someone for weeks about my claim

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It's definitely real! I was skeptical too but I was desperate after trying to call for 3 weeks straight. It saved me so much time and frustration. The hold times are insane right now.

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another day, another company promising to fix the unfixable unemployment system lol... has anyone else actually used this?

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I used it last month and it worked for me. I was connected with an agent in about 40 mins. Way better than the 200+ calls I was making myself every day 🤷‍♀️

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not falling for another unemployment 'hack'... these never work

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Listen I get the skepticism, I was exactly the same way. But when you've been trying to call for weeks with no luck, having someone else handle the waiting is worth it. I finally got my issue resolved after one call.

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I work at a company that got hit with several of these fraudulent claims last year. Make sure you get a police report ASAP because that's what the IRS will want to see when you dispute the 1099-G they'll inevitably send you. Also freeze your credit with all 3 bureaus immediately!

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OH MY GOD I thought I was the only one!! This happened to me in December. The worst part is I actually needed unemployment benefits in March and got denied because someone had already been collecting in my name! It took FOREVER to fix. You need to be super aggresive with following up or they'll just let your case sit.

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How long is FOREVER? I'm dealing with this right now and freaking out

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It took about 10 weeks for me, but I think they're getting better at handling these cases now since it's happening so much. Call at least twice a week to check status.

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This happened to my wife in January. Here's what you need to do: 1. File a police report immediately and get a case number 2. Contact all three credit bureaus (Experian, Equifax, TransUnion) and place a fraud alert + credit freeze 3. File a report with the FTC at identitytheft.gov 4. Contact NYSDOL fraud department at 888-598-2077 (call early in the morning for best results) 5. Submit the ID theft affidavit form with all supporting documents 6. If you're having trouble reaching someone at NYSDOL, use claimyr.com - it's the fastest way to get through to an actual agent who can help 7. Keep detailed records of all communications, reference numbers, and who you spoke with 8. Notify your employer's HR department so they can dispute the claim on their end too 9. Consider signing up for identity monitoring services going forward It takes persistence but it will eventually get resolved. Don't give up! The unemployment system is completely overwhelmed right now which is why these scammers are getting away with so much fraud.

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Thank you so much for this detailed breakdown! Did your wife have any issues with her taxes after this happened?

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Yes, she got a 1099-G form for benefits she never received. We had to request a corrected one by calling the tax department directly. Make sure you follow up on that in January!

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Did that claimyr thing actually work? I've been calling that fraud number for days and no one ever picks up

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Yes, it did! It was the only way we got through to someone who could actually help. Otherwise we were just getting automated messages or endless hold times.

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the unemployment system is such a joke. scammers get benefits easily while actual unemployed people wait months for approval. im not surprised this is happening to so many people 🤮

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Happened to me too! Make sure you also file a report with the Inspector General's office. They're the ones investigating all these unemployment fraud cases. Here's the link: https://oig.ssa.gov/

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Thanks for sharing this link! I didn't even know this was an option.

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Check your mail CAREFULLY for the next few months. When this happened to me, they sent a debit card with benefits to my old address. If you can intercept any physical mail related to this fraud it will help your case.

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If your getting nowhere with NY unemployment by phone (likely), send a physical letter with CERTIFIED MAIL to their fraud department. That's what finally got them to take action on my case. For some reason the paper trail works better than calls.

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What address did you send it to? I can't find a direct address for the fraud dept anywhere on their website

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NYS Department of Labor PO Box 15130 Albany, NY 12212-5130 Mark it "ATTENTION: FRAUD UNIT" in big letters on the envelope

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This is sooooo common now its crazy. I work in HR and we've had like 15 employees with fraudulent claims filed in their names this year. The DOL is completely overwhelmed. Be prepared for a long process 😩

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As an HR person, what steps do you take when you get these fraudulent claims?

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We immediately notify the employee, contest the claim through the employer portal, and provide the employee with resources for reporting identity theft. We also report it to DOL's fraud unit directly.

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The same EXACT thing happened to me! I went to file for unemployment and someone already was collecting in my name. I had to go through ID.me verification and it still took 3 months to resolve. Keep calling and documenting everything.

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The DOL has a special fraud form you need to fill out: https://dol.ny.gov/report-fraud Also call the FTC and get an identity theft report number. You'll need this for disputing any tax forms later.

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im dealing with this right now and its a NIGHTMARE 😭 my credit score dropped 95 points because whoever stole my identity also opened credit cards. definitely do a credit freeze asap!

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OMG that's terrifying. Did you have to pay for the charges they made or were you able to get them removed?

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Still fighting with the credit card companies but most of them have fraud departments that eventually removed the charges. It's just so time consuming to deal with all of this.

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Bro ive been dealing w this since November its STILL not fixed. NY unemployment is useless. I got a tax bill for $1800 for benefits i never got and had to hire a tax person to help me file correctly. It's insane.

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That's terrifying... I really hope I can get this fixed before tax season hits

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Try reaching your state representative's office! When I couldn't get anywhere with unemployment directly, I contacted my assemblyman's office and they have liaisons who can escalate cases. Worked for me when nothing else did.

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This is actually great advice. My state senator's office helped me resolve my identity theft case after months of getting nowhere.

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I know someone who used claimyr.com when dealing with ny unemployment fraud and they said it was the best money they spent to actually get a human on the phone who could help. Otherwise its literally impossible to reach anyone right now.

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yeah right, another 'miracle solution'... what's the catch? 🙄

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No catch - they just call repeatedly for you and wait on hold so you don't have to. When they get someone, they connect the call to your phone. Saved me hours of frustration.

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I was about ready to give up on my fraud case until my neighbor told me abt claimyr. Got through to an agent in under an hour and they helped me close the fraudulent claim and start the process to clear my name. website is claimyr.com if anyones interested

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how much does it cost tho?

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Whatever it costs, it's worth every penny to actually get through to a real person. I spent literally weeks trying to call myself with zero success.

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Just be warned - even after you report the fraud, your account might still show the false claim for months. It takes their system forever to update and remove fraudulent claims. Don't panic if you still see it online.

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THIS IS AN EPIDEMIC!!! My entire apartment building got hit with this (6 different people). We think our mail was stolen and they used that to get enough info to file claims. Check your credit reports NOW.

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Wait for real?? That's insane. Do you have locked mailboxes in your building?

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Nope, just regular boxes in the lobby. We all got locking mailboxes after this happened. Too late tho 😑

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