Identity theft with ny unemployment - what should I do?
I discovered someone used my identity to file for unemployment benefits in October. I only found out when I got a tax form in the mail for benefits I never claimed in February! I tried to call NY unemployment over 30 times but can never get through to a real person. When I finally managed to reach the fraud department through their online form, they sent me a generic email saying there's a backlog and I might need to wait 8-10 weeks for them to investigate. Meanwhile, I'm worried about my tax situation and possible damage to my credit score. Has anyone dealt with this before? What should I do while waiting for them to investigate? Should I report this to the police or credit bureaus too?
45 comments
Jake Sinclair
I had the EXACT same thing happen in November. Got a 1099-G form showing $6,780 in benefits I never claimed! Had to file an identity theft affidavit with the IRS (Form 14039) and reported it to the three credit bureaus. Also filed a police report - they didn't do much but at least it's documented. Be prepared to wait forever for NY to fix this. My case is still 'under review' after 4 months.
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Vera Visnjic
Did filing those forms help with your taxes? I'm worried the IRS will think I'm trying to hide income.
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Jake Sinclair
Yes, the form helps. You'll still need to file your taxes normally, but the affidavit creates a record that you're disputing that income. My tax person said not to include the fraudulent income on my return.
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Brielle Johnson
This is why I check my credit report every month now. Too many scammers out there stealing benefits while honest people can't even get what they deserve 😤
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Honorah King
After months of trying to reach someone at unemployment about my identity theft situation, I finally found a way to talk to a real person! Used this service called Claimyr (claimyr.com) that held my place in line and called me back when they reached an agent. Talking to an agent got my $ unlocked so fast and they immediately put a fraud alert on my account. Best decision ever after wasting days on hold. Here's a video showing how it works: https://youtu.be/Rdqa1gKtxuE
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Oliver Brown
sounds like one of those ads that pops up everywhere. anyone ACTUALLY try this? does it work or is it just another way to waste time?
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Honorah King
I was skeptical too but it actually connected me to an agent in less than 2 hours. I spent weeks before that trying on my own with no luck. Once I talked to someone they took my fraud report seriously.
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Mary Bates
yeah right, another 'miracle solution'... what's the catch? 🙄
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Honorah King
No catch - it just saves you from having to redial for hours. The unemployment office is still the one handling your case, this just gets you through to them.
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Clay blendedgen
hmm I've been burned by so many of these 'services' before... what makes this different?
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Honorah King
It's not promising to solve your unemployment problems - it just gets you connected to an actual agent instead of wasting days on hold. That's what worked for me.
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Ayla Kumar
This happened to me last year. Things you NEED to do right away: 1) File a police report 2) Contact all three credit bureaus and put a fraud alert on your accounts 3) Keep trying the unemployment office - document every call 4) File an identity theft report with the FTC at identitytheft.gov 5) Call the IRS Identity Protection Unit at 800-908-4490 The most important thing is documentation. NY unemployment office is overwhelmed with these cases rn, so you need to be super persistent. I finally managed to reach someone after weeks of calling who helped me resolve it. Also try claimyr.com which can help you reach a live rep faster. The longer this goes unresolved, the worse it can get, so don't wait for them to handle it!
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Vera Visnjic
Thank you! This is really helpful. Did you have to provide the police report to unemployment or just have it for your records?
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Ayla Kumar
You'll need the police report for the FTC and IRS mainly. Unemployment asked for a copy too when I finally reached a person. Get multiple copies!
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Lorenzo McCormick
I'm just gonna add when I was in this situation, I found out someone had also opened a bank account in my name to receive the benefits. Check your credit reports ASAP!
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Carmella Popescu
call them at 8am exactly when they open. thats the only way i got through.
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Kai Santiago
i went thru this last summer! one thing is for SURE - don't just wait around for them to fix it. You need to be proactive. I kept calling every single day, different times. Also, contact your state representative! Mine actually helped push my case thru when I was getting nowhere.
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Lim Wong
THIS!!! My state rep's office actually has a person who specializes in unemployment issues. They got my fraud case resolved in 3 weeks when unemployment told me it would take 3 months.
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Vera Visnjic
That's a good idea! I didn't think of contacting my representative.
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Dananyl Lear
The NY unemployment system is a freaking joke. I bet half the money went to scammers last year while people who actually needed benefits couldn't get them. I'm in the same situation - someone claimed $9,400 in my name. Been fighting it since December. Complete disaster. 🤬
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Noah huntAce420
NY isn't the only state with this problem. My cousin in California had the same issue. Seems like these unemployment systems were built in the stone age and can't handle modern security threats.
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Ana Rusula
facts. they need to upgrade their entire system. it's like they're running on windows 95 🤣
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Dananyl Lear
and they wonder why fraud is rampant! systems probably running on a server from 2003 that hasn't been updated since obama's first term lol
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Fidel Carson
My accountant said dont include the 1099-G on your tax return if you know it's fraud. Just file normally and attach a statement explaining the situation. If you've reported the fraud to unemployment, you can note the case number in your statement.
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Isaiah Sanders
So I tried calling Claimyr.com after seeing it mentioned here and WOW - I actually spoke to a human at unemployment after months of trying! The person I talked to immediately flagged my account for fraud investigation and said they'd issue a corrected tax form within 30 days. Such a relief.
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Xan Dae
wait hold up - does this actually work or is it just the usual BS?
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Isaiah Sanders
It worked for me! After weeks of calling and never getting through, I had a convo with a real agent within an hour of using it. They can't fix all your problems but at least you can talk to someone who can help.
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Fiona Gallagher
The same exact thing happend to my sister! She had to file a police report and then bring that report to unemployment. Took her over 2 months to get it sorted out and they still haven't fixed her tax forms. What a nightmare.
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Thais Soares
You need to froze ur credit ASAP. i had this happen and then they tried to open credit cards with my info too. Its not just about the unemployment money, they have ur personal data and will try to use it for other stuff!
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Vera Visnjic
OMG I didn't even think about that! I'll freeze my credit right away. Did you freeze all three bureaus?
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Thais Soares
yeah u gotta do all 3 - Experian, Equifax and TransUnion. Its free now to freeze and unfreeze so no reason not to do it.
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Nalani Liu
So sorry ur dealing with this! NY unemployment is seriously the most frustrating bureaucracy i've ever dealt with. took me 5 weeks to reach someone when my account was hacked. document EVERYTHING. times u called, emails, etc. check ur credit report for other suspicious activity too.
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Axel Bourke
Not having any luck with phone? Try emailing your state senator/assembly person. My state senator has a form on their website specifically for unemployment issues and they sorted mine out in like 2 weeks when I couldn't get anywhere for months on my own.
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Aidan Percy
This is actually great advice. Government officials have dedicated liaisons at these agencies. When my benefits were stolen, my assemblyman's office called me back the SAME DAY and had it resolved in a week.
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Fernanda Marquez
Can confirm. My assemblywoman's office has someone who only deals with unemployment issues. They have direct lines to people at NYSDOL that regular folks can't reach.
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Norman Fraser
another day, another person dealing with NY's broken unemployment system 🤡 i swear they make it impossible on purpose
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Kendrick Webb
I had this happen and managed to get it fixed after a TON of effort. One trick I learned - if you call right at 8:01 am and keep pressing 0 repeatedly it sometimes bypasses the automated menu and gets you to a person faster. Also, try calling on Wednesday - for some reason it seemed less busy.
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Hattie Carson
Wait you actually got through? I've been trying for weeks! I'll try your 8:01 trick tomorrow.
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Kendrick Webb
It's not guaranteed but worked for me twice. Also try their alternate number (can't remember it offhand but google it). Sometimes that line is less busy.
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Destiny Bryant
this 8:01 am thing is a myth, ive tried it like 50 times and it never works
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Kendrick Webb
Maybe they caught on lol. In that case I'd recommend trying claimyr.com - that seems to be working for people nowadays. The system is just so overloaded.
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Dyllan Nantx
I went through this last year. The most important thing is to file Form 14039 (Identity Theft Affidavit) with the IRS so they know not to come after you for taxes on benefits you didn't receive. Also file a report at identitytheft.gov which creates a personalized recovery plan.
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TillyCombatwarrior
Not just you, there's a HUGE wave of unemployment fraud happening in NY right now. My whole office got hit (5 people!). We all got tax forms for benefits none of us ever filed for. NY unemployment is completely overwhelmed with these cases.
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Anna Xian
Same at my company! Our HR department sent out a mass email because like 12 employees all got fraudulent unemployment claims in their names. Something big is happening.
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Jungleboo Soletrain
wonder if it was a data breach somewhere? seems weird that so many people from the same companies are getting hit 🤔
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