New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor for tax-related questions about your benefits, I used a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time since the regular phone lines were always busy when I needed to verify my 1099-G information.

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Thanks for the tip! I've been trying to reach them about my tax documents for weeks.

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just want to add that you should definitely keep track of all your unemployment payments throughout the year because you'll need to report the total amount on your tax return. NYS Department of Labor will send you a 1099-G form but its good to have your own records too

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Great advice about keeping your own records! I learned this the hard way when my 1099-G was delayed last year. Also worth noting that if you had taxes withheld from your unemployment benefits, that will show up on the 1099-G too so you can claim those withholdings when you file. NYS gives you the option to withhold 10% for federal taxes when you certify each week.

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For what it's worth, I was in a similar situation last year and ended up owing about $800 on roughly $6,000 in unemployment benefits. The key thing is to not panic - the IRS and NY state are pretty reasonable about payment plans if you can't pay it all at once. I set up a monthly payment plan for $100/month and it wasn't a big deal. Also, if you use tax software like TurboTax or FreeTaxUSA, they'll walk you through exactly how to report the 1099-G. It's not as complicated as it seems at first.

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This is really helpful to know - $800 on $6,000 sounds way more manageable than what I was imagining! Did you have other income that year too or was unemployment your main source? I'm trying to get a better sense of what to expect since I had about $8,000 in benefits plus my W-2 income from before getting laid off.

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Just went through this exact situation myself! Had about $7,500 in unemployment benefits plus W-2 income from working 6 months before getting laid off. Ended up owing around $900 total between federal and state. The good news is that TurboTax made it super easy - just uploaded my 1099-G and W-2 and it calculated everything automatically. One tip: if you're using the standard deduction, you might qualify for some credits that can offset what you owe. Also, don't stress too much - worst case scenario you can set up a payment plan online through IRS.gov in like 10 minutes. Way less scary than I thought it would be!

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Thanks for sharing your experience! That actually makes me feel a lot better about this whole situation. I was imagining I'd owe like $3,000 or something crazy. $900 between federal and state on $7,500 in benefits sounds totally reasonable. I'll definitely look into TurboTax - sounds like it takes a lot of the guesswork out of it. Really appreciate everyone's help here, this community has been a lifesaver for navigating all this unemployment stuff!

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Just want to add that even if your nonprofit was reimbursing rather than paying standard UI taxes, it doesn't matter to you as the employee. Your benefits get processed the same way. The only thing that might be different is if the organization contests your claim, but that's rare with legitimate layoffs. Good luck with your application!

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I went through this exact same situation about 6 months ago when my nonprofit had to eliminate my position due to funding cuts. The whole tax exemption thing is definitely confusing at first! What helped me was understanding that as an employee, you're still covered regardless of how your employer handles their unemployment obligations. I filed online through the NYS DOL portal and got approved without any issues. The key is having all your employment documentation ready - pay stubs, your layoff notice, etc. Don't let the nonprofit tax status worry you - you've earned those benefits through your work!

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Your former employer is likely just trying to intimidate you. In New York, unemployment benefit records are confidential and protected under state privacy laws. They cannot access your individual payment history, weekly certifications, or any personal details about your claim through public records requests or FOIL. The only information employers typically receive is notification that a claim was filed against their account (which affects their unemployment insurance tax rate) and the opportunity to contest the claim if they believe it was filed inappropriately. If they continue to harass you about this, I'd recommend documenting their communications and potentially reporting the harassment to the Department of Labor. Stay confident - you're protected by privacy laws here.

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I went through something similar a few months ago. My former employer kept threatening to "investigate" my unemployment claim and made it sound like they had all these rights to access my information. It was really stressful until I learned they were basically bluffing. The NYS DOL takes privacy seriously - they won't share your personal claim details with former employers. If your employer keeps bothering you directly about this, you should definitely document everything and consider filing a complaint. They're probably just frustrated about their unemployment insurance rates going up and are trying to scare you into dropping your claim.

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THE WHOLE SYSTEM IS SET UP TO PROTECT WORKERS from employers who try to dodge their responsibilities. If companies could just opt out of paying unemployment insurance, nobody would ever qualify for benefits! NYS Department of Labor takes this stuff seriously and audits employers regularly. Don't let any employer tell you they 'don't participate' in unemployment - that's not how it works.

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Good to know! I was worried my employer might try to get out of it somehow.

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One thing to keep in mind is that even part-time and temporary workers are usually covered under New York's unemployment insurance system, as long as they meet the minimum earnings requirements. So if you're working multiple jobs or just started somewhere new, you're likely building up eligibility. The system tracks your earnings from all covered employers over the past 18 months when you file a claim. It's actually pretty comprehensive coverage compared to some other states.

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That's really helpful to know about part-time workers being covered too! I actually do have a second part-time job on weekends, so it's good to hear that those earnings would count toward my eligibility. Do you know if there's a minimum number of hours per week you need to work to be covered, or is it really just based on the earnings amount?

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