New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

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Really made a difference, save me time and energy from going to a local office for making the call.

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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

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Ask the community...

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  • DO post tips & tricks to help folks.
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Mikayla Brown

NY unemployment backpay started then stopped suddenly - normal process?

I finally started receiving my owed NY unemployment backpay on Friday but then it suddenly stopped on Sunday? But I just got my regular weekly benefits deposited today. Is this normal for NYSDOL backpay? Do they typically start the backpay payments and then pause before continuing, or did something go wrong? Should I be patient and wait for the rest of my backpay to resume automatically, or do I need to call them to get the remaining payments? Anyone dealt with backpay coming in chunks like this?

Katherine Hunter

The NYSDOL system is COMPLETE GARBAGE. They do this ON PURPOSE to confuse people and hope you'll give up on getting your full backpay!!! I had to fight for MONTHS to get what I was owed. They started my backpay then "mysteriously" stopped it too. Don't let them get away with it!!!

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Ali Anderson

While I understand your frustration, the batch processing of backpay is actually a technical limitation of their payment system, not an intentional delay tactic. The system dates back to the 1980s and wasn't designed to handle mass backpay processing.

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Katherine Hunter

That's just what they WANT you to think! Why would it take them until 2025 to fix a "technical limitation" from the 1980s?? Because they DON'T WANT TO! It's all about making it hard to get your money so some people give up!!!

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Mikayla Brown

Update: I just checked my account this morning and another batch of backpay hit my account! Looks like everyone who said to be patient was right. There are still a few weeks missing but I'm guessing those will come in the next batch. Thanks for all the advice!

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Declan Ramirez

awesome!! glad it worked out for u!

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A Man D Mortal

Great to hear! This is exactly how the system typically works. The remaining weeks should follow in another batch soon.

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Amina Toure

NY unemployment benefit maximum - will I get full $19,500 if claim ends before maxing out?

I'm confused about my benefit maximum on my NY unemployment claim. It says my maximum payable amount is $19,500, but my benefit year ends in September 2025. If my benefit year ends before I collect the full amount, do I still get the entire $19,500? Also heard rumors that NY might extend benefits because of the new virus variant going around. Is that true? Has anyone heard about a possible $2,500 extension payment for when regular benefits end? Just trying to plan ahead financially. Thanks!

Isabella Ferreira

When I was on NY unemployment last year I also thought the maximum amount was guaranteed, but then my neighbor who works for the state explained that it's just the MAXIMUM possible if you stay unemployed the whole time. Also I wouldn't trust any rumors about extensions unless it comes directly from the NYSDOL website.

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Emma Davis

This is exactly right. Don't trust anything unless it's on the official site or you heard it directly from an agent. too much misinformation floating around.

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Amina Toure

Thanks everyone for your help. Sounds like I need to be more realistic about my financial planning and not count on getting the full amount or any extensions. I'm going to ramp up my job search and try to contact DOL directly with any other questions I have. Really appreciate all the advice!

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Natasha Volkova

That's a good approach. As a final note, make sure you're taking advantage of all the job search resources available through NY's Department of Labor. They offer resume help, career counseling, and job fairs that can really help speed up your search. Good luck!

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Ravi Sharma

NY unemployment stopped after I did training but haven't started my part-time job yet

I'm so confused about my NY unemployment benefits situation. I work in an after-school program and got called back starting in September. Last week I completed about 14 hours of paid training, but my actual job doesn't start until September 13th. Now unemployment is asking me all these questions that don't really apply to my situation. I reported 0 hours this week because there was no training, and now they seem to think I quit my job! Does being called back mean I'm considered employed even though I'm not getting paid yet? I hit one of the options but I'm not sure if it was the right one. I'm really stressed because I'll be offered less than half the hours compared to last year. My rent has doubled because I had to move, and I'm also starting a new driving job soon (which I also need to train for first). Those last two weeks of unemployment would really help me get through until October when I actually start getting paychecks. I thought you could collect unemployment while working part-time? Can someone please explain what I should do? I'm really worried I won't get paid anything now!

Anastasia Sokolov

BTW - make sure you're super clear about both jobs when you talk to them!!! If you don't mention the driving job too, they might fix this situation but then you'll have MORE problems when you start that job. The whole system is designed to trap us in technicalities so they can deny benefits!!

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Ravi Sharma

UPDATE: I finally got through to someone at NYSDOL! They explained that I should have reported the training hours in the week I did them, even though I wasn't paid yet. They fixed my claim and explained exactly how to report going forward. For anyone in a similar situation: When you have a firm start date but are in a gap period, make sure you report any training hours during the week you actually did the training. And definitely call to explain your situation if the system flags your account. When I start my after-school job on 9/13, I'll need to report those hours each week, and my benefits will be reduced accordingly. The same applies when I start my driving job. Thank you all so much for your help! I was really stressing out about this.

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AstroAce

so glad u got it sorted out!! did they say if you'll get backpay for the weeks that were held up??

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GalacticGladiator

NY unemployment system glitches causing filing issues for some but not others - what's going on?

I've been trying to file my weekly NY unemployment claim since Sunday but keep running into weird system errors. The website keeps timing out or showing error messages like 'service unavailable' when I try to certify. But my cousin filed yesterday with zero problems! Is anyone else experiencing these random issues? I've tried different browsers, cleared my cache, even used my phone instead of computer. Nothing works consistently. My benefits will expire soon if I can't get through! Are there certain times of day that work better for filing? This is seriously stressing me out.

Ethan Brown

You have up to 7 days after your regular certification day to submit without needing the backdated claim form. After that, you have 30 days to submit the TC-1.5 form with documentation. Beyond 30 days gets more complicated and requires special approval.

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QuantumQuest

And GOOD LUCK getting special approval!!! I waited 9 WEEKS last year for them to "review" my case when THEIR system messed up my claim. Nobody cares that people have bills to pay!!!

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Carmen Ruiz

I called NYSDOL this morning and they confirmed they're experiencing "intermittent system performance issues" affecting some accounts but not others. The representative said they're working on it but didn't have an ETA for a fix. She recommended trying during non-peak hours (before 8am or after 7:30pm) and said if you're still having issues by this weekend, you should call the claims center directly for help with manual certification.

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GalacticGladiator

Thank you for sharing this! At least they're acknowledging there's a problem. I managed to get through early this morning but it's good to know about the manual certification option if it happens again.

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Aurora St.Pierre

NY unemployment won't let me claim after filing - told to claim on Sunday but system blocked me

I'm so frustrated right now! I just filed a new NY unemployment claim last week, and the representative specifically told me to claim my weekly benefits starting on Sunday. But when I tried on Sunday, the system wouldn't let me do anything! Just kept giving me an error message. So I waited and tried again today (Monday) thinking maybe there was a glitch, but still nothing. Is anyone else having this problem? Am I doing something wrong or is the system just being difficult? What am I supposed to do now? Do I need to call them AGAIN? That took me like 3 hours last time!

Nora Brooks

Update: For anyone finding this thread in 2025 - the NY DOL has actually addressed this issue in their recent system update. New claims now show a clear message saying \

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Aurora St.Pierre

Thanks for the update! My account must still be on the old system since it just shows the error with no helpful information.

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Mason Kaczka

Do I need ID.me verification for NY unemployment claim opened by phone?

I just filed a new unemployment claim over the phone with a NY unemployment rep because the website kept crashing when I tried to do it online. The rep didn't mention anything about ID.me verification, but my friend who filed online had to do the whole ID.me thing. Do I still need to complete ID.me verification if I opened my claim by phone? I don't want my payments to get held up because I missed a step. Has anyone else filed by phone recently?

Hannah Flores

i had a problem with id.me where it kept rejecting my drivers license cause it was cracked but i called and they helped me fix it. def do the verification asap or you wont get paid

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Evelyn Xu

My neighbor works for unemployment (not in NY tho) and he says ID verification is federal requirement now, not just NY thing. Everybody has to do it no matter what.

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Dominic Green

That's not entirely accurate. While many states have implemented ID.me or similar verification systems, it's not universally required by federal law for all states. However, NY has indeed made it mandatory for all claims as part of their fraud prevention measures. The requirements vary by state, but in NY's case, everyone does need to complete verification regardless of how they filed.

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JacksonHarris

NY unemployment direct deposit setup glitched out - payment method never added

When I filed my first NY unemployment claim last week, I tried to set up direct deposit but the system froze up on me. After refreshing, it said my claim was successfully processed, but I never actually got to finish adding my payment method. Now I'm worried about how I'll get paid. My first certification is due this Sunday and I don't want to miss any payments. Is there a way to go back and add direct deposit info after filing the initial claim? The website is super confusing and I can't find any clear instructions for this situation.

Rachel Clark

My sister works for NYSDOL and she says they're still dealing with website problems from that big upgrade they did in January. Lots of people having the same issue.

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JacksonHarris

Update: I finally got through to someone on the phone this morning. They confirmed my direct deposit info was successfully added and should apply to my first payment! For anyone else with this issue - keep trying the website first, but if that doesn't work, definitely call them to confirm your payment details are correct.

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Royal_GM_Mark

lucky you! ive been trying to reach them for 3 days about a different issue

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Ryder Everingham

Can I reapply for NY unemployment after my 26 weeks expire in September 2025?

I've been on NY unemployment since March 2025 and my 26 weeks will be exhausted around September 5th. I'm still job hunting with no luck. Can I just reapply for another 26 weeks of benefits once my current claim ends? Has anyone done this recently? I'm getting desperate as I have rent and bills piling up. The NYSDOL website isn't clear about what happens when your benefits run out.

Leo Simmons

one thing no ones mentioned is that sometimes they have special extension programs that dont get announced till last minute. happened during covid and again during that recession in 2024. keep checking the nys unemployment website every week cause they might add something especially with the election coming up

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Lilly Curtis

Another option to consider: If you find part-time work but it pays less than your weekly benefit rate, you might qualify for partial unemployment benefits, which could help extend how long your benefits last overall. You'd report your part-time earnings each week and receive a reduced benefit amount, but this could stretch your benefits beyond September. This isn't the same as getting a new 26 weeks, but it could help bridge the gap while you search for full-time employment.

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Ryder Everingham

That's a great idea - I hadn't thought about partial unemployment. I'll definitely look for part-time work to at least get some income. Thank you!

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Zoe Gonzalez

NY unemployment recipients - anyone get Emergency Rent Assistance approval yet?

Has anyone here who's been on NY unemployment also applied for the Emergency Rent Assistance Program? I submitted my application three weeks ago and haven't heard anything back. My landlord is getting impatient, and I'm worried about facing eviction while waiting. No decision yet and landlord definitely hasn't been paid. I know this isn't strictly an unemployment question, but I figured many people here might be dealing with both issues simultaneously. Anyone have any experience with the timeline or what to expect? Thanks for any info!

Alexis Robinson

btw if ur on unemployment and apply for rent help make sure u report it right cuz my cousin got in trouble for not telling unemployment about his rent assistance

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Ashley Adams

That's not accurate. ERAP payments go directly to landlords and aren't considered income for UI recipients. Your cousin probably had issues with something else. You DON'T need to report rent assistance on your weekly UI certifications.

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Zoe Gonzalez

Thanks everyone for all your responses! This has been really helpful. I'm going to try calling early tomorrow morning as suggested, and if that doesn't work, I might try that Claimyr service to get through. It's reassuring to know the typical timeline is 6-8 weeks, even though that's longer than I hoped. I'll make sure to remind my landlord about the eviction protections too. Will update if I get any news!

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Aaron Lee

Please do update us! I'm right behind you in the process and would love to know how it goes. This whole thing is so stressful on top of trying to find a job while unemployment benefits barely cover the basics.

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Yuki Tanaka

NY unemployment regular benefits ending but benefit year still active - will extended benefits start automatically?

My regular NY unemployment benefits are about to run out next week (last certification will be this Sunday), but my benefit year end date isn't until January 2026. Does this mean I'll automatically switch to extended benefits? I've read that extended benefits are available until September 2025, but I'm confused about whether I need to apply for them or if the system just rolls me over automatically. Do I need to submit a new application or will NYSDOL handle this transition without me doing anything? Really anxious about any gap in payments since I'm still job hunting.

Emily Jackson

anyone else notice that the payment hits your account a day later when ur on extended benefits? regular UI always came tuesday for me but extended benefits hits wednesday for some reason

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Andre Laurent

Mine still comes Tuesday but it's later in the day than it used to be. Maybe depends on your bank?

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Yuki Tanaka

Update: I certified yesterday for my final week of regular benefits. The system didn't show anything different, but today I got a message in my account saying I'm eligible for extended benefits! It says I need to continue certifying weekly and that my weekly benefit amount will stay the same. It also mentioned the increased work search requirements (5 activities per week). Thanks everyone for your help and advice!

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Carmen Diaz

Great news! This is exactly how it's supposed to work. Make sure you keep detailed records of your work search activities since they do audit extended benefits recipients more frequently. Best of luck with your job search!

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Sophia Nguyen

You got LUCKY!! Glad the system actually worked for someone!! Keep a close eye on it though, they randomly stopped my payments twice during extended benefits with no warning!

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