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Thank you everyone for the helpful responses! My husband is going to do his final certification this Sunday and make sure to accurately report his work days. Then he'll stop certifying after that. I feel much better knowing the proper procedure now. I'll also have him save his job offer letter and first paystub just in case there are questions later.
smart move. better safe than sorry w/ unemployment stuff!
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One other tip - make sure your husband checks his email and mail for a while even after stopping his claim. Sometimes there are notifications or questions that come up later. The NY unemployment system occasionally does random audits, and if they contact him and he doesn't respond, it can cause issues.
Great point! I'll make sure he keeps an eye on his mail and email. Thanks again for all the help!
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I applied for NY unemployment on March 15, 2025 but I'm completely stuck with ID.me verification. When I tried to verify in early April, the system says I already have a duplicate account and that I should sign in with that instead. The problem is I DON'T have another account with the email they're claiming I used! I've called unemployment and spoken with multiple reps who just tell me to contact ID.me directly. I've emailed ID.me several times since April 6th, but after their first response saying 'we'll look into it and get back to you,' I've heard NOTHING. One unemployment rep suggested I fax all my identification documents to them, which I did on April 18th, but I have no way to confirm if they received it or if anyone is actually reviewing my case. It's been over a month now and I haven't received a single payment because of this verification issue. My bills are piling up and I'm getting desperate. Has anyone else dealt with this ID.me duplicate account problem? Any advice on how to actually get someone to help resolve this?
Yeah I heard they switched to some new verification system in December that's way more strict. My cousin works for a state agency (not NY) and said they had to implement all these new identity theft prevention measures this year. Good idea in theory but clearly they didn't test it enough before rolling it out.
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UPDATE: I finally got this resolved! For anyone with similar problems, here's what worked: 1. I used Claimyr to get through to NYSDOL (took 1.5 hours instead of endless busy signals) 2. The agent connected me with their special ID.me support team 3. They found that my identity was linked to an old account created when I briefly looked into unemployment in 2023 but never completed an application 4. They unlinked my ID from the old account and reset my verification status 5. I had to go through ID.me verification again, but this time it worked perfectly Thank you everyone for your help! I should receive all my back payments within 3-5 business days.
Great news! Thanks for updating us. This is exactly why it's so important to get to someone who can see the backend of these systems. So many of these verification issues are just data mismatches that need a human touch to resolve.
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I'm so glad you got it resolved! Your experience highlights why persistent follow-up is necessary with these systems. And documenting the specific resolution is incredibly helpful for others facing similar issues. Congratulations on getting through this bureaucratic maze!
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Hey have you checked if your benefit year expired? Sometimes people get their backpay right around when their benefit year ends and then need to file a new claim to keep getting payments.
My benefit year shouldn't be ending yet - I only filed my initial claim in January 2025. Good thought though!
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Just following up - were you able to resolve this issue? I ask because many other claimants are experiencing similar problems right now. There appears to be a systematic issue with payments following large back pay distributions in March 2025.
Yes! Finally got it resolved yesterday. Used that Claimyr service to reach someone after failing for days on my own. Turns out there was a "program integrity review" flag on my account after the back pay. The agent cleared it and processed all my missed payments while I was on the phone. They said they should arrive in 2-3 business days. Also said this is happening to lots of people because they implemented a new verification system in February that's flagging accounts that receive large back payments. Thanks everyone for your help!
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Quick update on my earlier comment: it seems they updated their forms recently. The UI-999P was renamed in January 2025 to the LO430 form that someone mentioned above. However, the most efficient method is actually through your NY.gov account under My Documents > Request Official Records > Benefit Verification. This generates an official PDF with a verification code that's legally acceptable for housing applications. I work in HR and we accept these for employment verification regularly.
I just checked and this option is definitely there! Just hover over the Document Center tab and then click 'Request Official Records' - it's not super obvious but it's there. Took me 2 mins to get my letter.
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UPDATE: I finally got my verification letter! The online method through my NY.gov account worked perfectly. For anyone else needing this document, go to NY.gov > My Benefits > Document Center > Request Official Records > Benefit Verification. Then select the option for "Benefit End Date Certification." I had my PDF in less than 5 minutes! Thanks everyone for your help!
Great! Glad you found a solution! Always good to hear success stories dealing with the unemployment system lol
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I was in the EXACT same situation last month!!! It's so frustrating I know. What finally worked for me was calling right at 8:30 (not 8:00 when everyone else is calling) and then immediately pressing 1, then 6, then 1 again when the automated system started. For some reason this combo got me to a different queue with shorter wait time. Finally got through after trying for days. Good luck!!!
Thank you!! I'll try this specific combination tomorrow morning. I appreciate everyone helping me troubleshoot this nightmare phone system.
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After reading through this thread, your situation with reduced hours and employer contesting is definitely something that requires speaking with a representative. Since time is of the essence with bills coming due, you might want to consider the Claimyr service mentioned earlier or try the specific key combinations others have suggested. The important thing is documenting everything - save proof of all your call attempts, have evidence of your reduced hours, and keep notes of any conversations once you do get through. This documentation can help if you need to escalate your case.
You're right, I'm going to document everything. I have my old schedule screenshots and texts from my manager about the reduced hours. If I don't get through tomorrow with these new tips, I'll probably try that Claimyr service. At this point, I just need this resolved before rent is due next week.
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I'm in almost the exact same situation! My benefit year ends next month and I'm also working part-time. I'm super nervous about having to start over with a new claim... Did you end up filing yet? How did it go? I'm worried they'll calculate my benefits differently and I'll get less money.
I'm going to file tomorrow morning. I'll let you know how it goes! I'm worried about the same thing.
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Quick update based on the 2025 rules: When filing a new claim after expiration while working part-time, make sure to have the following ready: 1. Accurate records of all part-time earnings (weekly breakdown) 2. Documentation of your work search activities (even while working part-time) 3. Your current employer's information 4. Any separation documents from previous employers The new monetary determination will be based on your earnings during the base period, so your weekly benefit amount may change depending on how much you've been earning at your part-time job.
UPDATE: I filed my new claim yesterday and it was actually pretty straightforward! The system recognized I had an expired claim and guided me through the process. It asked for details about my part-time work and calculated a new weekly benefit amount - it's about $15 less than before, but not terrible. They said there might be a 1-2 week processing period, but everything looks good so far. Thanks everyone for the advice!
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Great to hear it went smoothly! The slight reduction in benefit amount is normal since they're calculating based on your more recent earnings including the part-time work. The 1-2 week processing is standard for new claims. Make sure you continue certifying weekly during this period.
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Since you mentioned working for about 2 months between claims, I would definitely recommend speaking with a specialist before your benefit year ends. That may qualify you for a new claim sooner, especially if those earnings were substantial enough. DOL uses a calculation based on your highest-earning quarters to determine eligibility. Also, make sure you continue certifying weekly during this transition period, even if you're not receiving payments. This creates a record in the system that you're still looking for work and maintains your claim status while you sort everything out.
Oh! I didn't realize I should keep certifying. I skipped this week because I thought there was no point since my benefits were exhausted. Should I go back and try to certify for this week still?
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You can still certify for last week if it's within the 7-day window for late certification. This is important because: 1) it maintains your active status in the system, and 2) those certifications could potentially be payable retroactively if you qualify for certain types of extensions or if your new claim is processed with an effective date that would cover those weeks. Regarding your work history - the standard requirement for a new claim is earnings in at least two quarters of your base period, with a minimum total earnings threshold. Those two months of work might qualify if they crossed a quarter boundary and if you earned enough.
This is really helpful, thank you. I'm going to try to certify for last week right now, and I'll definitely make an effort to speak with a specialist about my specific situation with the work history. It sounds like I might have options I didn't know about.
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when did u first file ur claim? cuz theres also a BYE date (benefit year end) that matters 2. if ur at 26 weeks of benefits but not at ur BYE date its different than if ur at ur BYE date
I filed in September 2024, so I think I'm not at my BYE date yet. Just at the end of my regular benefits. Does that make a difference for the Extended Benefits?
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That's a good point. To clarify: if you're reaching the end of your 26 weeks of regular benefits but are still within your benefit year, you may qualify for Extended Benefits without refiling. However, if you're also reaching your Benefit Year End date (typically one year from when you first filed), the process is different and you may need to reapply for a new benefit year. Since you filed in September 2024, you're still within your benefit year, so the automatic EB evaluation should apply to your situation.
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Update: I just logged into my account and noticed there's now a message saying I need to complete an "Extended Benefits Eligibility Questionnaire" before my claim can be evaluated for EB! Has anyone filled this out before? It seems to be asking for detailed information about my job search efforts for the past 8 weeks.
That's exactly what should happen! The questionnaire is standard for EB transitions. Fill it out completely and accurately, making sure to document all your work search activities. Include any interviews, applications, networking, or career development activities. Be thorough - this questionnaire determines your EB eligibility. Once approved, you'll likely see payments resume within 1-2 weeks.
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YES! This is actually a good sign - it means the system is processing your transition correctly. Fill out EVERYTHING on that form and be super detailed. Don't leave anything blank. If you can't remember exact dates for some job applications, make your best guess but be consistent. Good luck!!
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hope ur leg gets better soon man, that sucks
Thanks, appreciate it. Not how I planned to spend my summer!
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Update us on how it goes!! The disability system is SO broken in NY, I swear!!! Maybe your experience will be better than mine was. 🤞
Will do. Going to get all the paperwork started tomorrow and see what happens. Not feeling super optimistic based on what everyone's saying, but gotta try something.
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Matthew Sanchez
I wonder if PA unemployment pays more than NY?? Might be worth checking if you qualify in both states and picking the better one. Thats what my cousin did when he moved.
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Admin_Masters
That's not quite accurate. You can't just choose which state to claim from. You must file in the state where you worked and earned qualifying wages. If you worked in both NY and PA during your base period, you could potentially file an interstate claim, but you can't just pick the state with higher benefits. Additionally, if you didn't work in PA at all, you wouldn't qualify for PA benefits regardless of your current residence.
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Anthony Young
Thanks everyone for all the helpful information! To summarize what I've learned: 1. I'll continue my NY unemployment claim after moving to PA 2. Need to update my address in the NY.gov system 3. Continue certifying weekly and meeting NY work search requirements 4. Make a note during certification about my move 5. Keep detailed records of work searches (minimum 3 per week) 6. Be prepared for tax complications next year 7. Set up mail forwarding with USPS This community is amazing! I was so stressed about this and now I feel much better prepared for my move. I'll update my address as soon as I have my new place secured.
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Admin_Masters
That's a perfect summary! Good luck with your move to Pennsylvania.
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Charlotte White
good luck on the move. PA is way cheaper than NY youll like it there
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