New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I just went through this process myself a few weeks ago and wanted to share what finally worked for me. After trying all the suggestions here, I found my 2023 records by going to my.ny.gov, then Unemployment Services, and clicking on "Claimant Services" rather than the main payment history section. From there, I selected "View/Print Payment History" and there was a dropdown to select the tax year - make sure you select "2023 Tax Year" not just "2023" as they're listed differently. The report it generates includes everything broken down by week with gross amounts, deductions, and net payments, plus a summary page at the end that totals everything up perfectly for tax purposes. If you're still having issues, try using Internet Explorer or Edge - I know it sounds old-school but the NYS system seems to work more reliably with Microsoft browsers for some reason. The whole process took about 10 minutes once I found the right section, and the PDF downloaded cleanly with all the formatting intact.

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This is incredibly helpful - thank you for the specific detail about selecting "2023 Tax Year" instead of just "2023"! That kind of distinction is exactly the type of thing that can trip people up on government websites. I wouldn't have thought to try Internet Explorer or Edge, but it makes sense that the NYS system might be optimized for Microsoft browsers given how many government systems are. The fact that you got a clean PDF with proper formatting and a summary page is reassuring - that's exactly what I need for my accountant. I'm going to try the "Claimant Services" route first since it sounds like that's where you had the most success. Really appreciate you taking the time to share the exact steps that worked!

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I went through this same process recently and wanted to add one more tip that helped me. If you're still having trouble finding your 2023 records after trying all these great suggestions, check if you need to update your browser or disable pop-up blockers. The NYS system sometimes blocks the PDF downloads if your browser settings are too restrictive. Also, I noticed that the system occasionally shows different menu options depending on whether you access it through my.ny.gov directly or through the Department of Labor website first - try both entry points if one isn't working. Once I got to the right section, I was able to download a complete year-end summary that had everything my tax preparer needed, including weekly breakdowns and total withholdings. The key is being patient with the system and trying different browsers/times of day if you run into issues.

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yeah you can work just dont go over the limit or they take it away dollar for dollar which sucks

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Just want to add that when you do report your Instacart earnings, make sure you're tracking your expenses too (gas, car maintenance, etc.) for tax purposes. The income you report to NYS DOL should be your gross earnings before expenses, but you'll want those expense records when tax time comes around since you'll likely be filing as a 1099 contractor. Also, keep detailed records of what you earned each week - screenshots of your Instacart earnings, dates, amounts. This will make your weekly certifications much easier and protect you if there are ever any questions later.

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This is really helpful advice about keeping detailed records! I hadn't thought about the tax implications yet. Quick question - when you say report gross earnings to DOL, does that mean before Instacart takes their service fee, or after? Like if a customer paid $50 for groceries and Instacart paid me $35 after their cut, do I report $50 or $35?

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Yeah they definitely don't automatically withhold. I forgot to elect it my first few weeks and had to call to change it. The tax withholding election stays in place for all your future weekly claims once you set it up, so you don't have to keep selecting it every week.

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Just to add some perspective as someone who's been through this - I'd strongly recommend electing the tax withholding right from the start. I made the mistake of not doing it initially thinking I'd handle it myself, and it was a nightmare trying to calculate and make quarterly payments while already stressed about being unemployed. The 10% federal and ~3.5% NY state withholding won't cover everything if you have other income, but it's a good safety net and way less stressful than owing a lump sum at tax time.

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This is really helpful advice! I'm new to unemployment and had no idea about the tax implications. So when you say the withholding won't cover everything if you have other income - are you talking about like part-time work while on unemployment, or other sources like investment income? Trying to figure out if I need to worry about quarterly payments too.

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Different claims process at different speeds depending on your employment history and reason for separation. If you were laid off from a straightforward job, approval is usually quick. If you quit, were fired, or had multiple employers, it takes longer for them to verify everything. The important thing is to keep filing your weekly claims and respond promptly to any requests for additional information.

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That makes sense. I was laid off due to company downsizing so hopefully mine should be straightforward.

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I went through this same situation a few months ago and the waiting is definitely nerve-wracking! One thing that helped me was setting up direct deposit if you haven't already - once you're approved, payments come faster that way than waiting for debit cards or checks. Also, make sure you're checking both your my.ny.gov messages AND your physical mail regularly. Sometimes the approval letter shows up in one place before the other. In my case, I saw the approval in my online account a day before the letter arrived. Hang in there - 10 days is still within the normal timeframe, especially if you were laid off for straightforward reasons.

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Great advice about direct deposit! I hadn't thought about that. Did you have to wait for approval before setting it up, or could you do it right away after filing your initial claim? I'm worried about missing any steps that might delay my first payment once I do get approved.

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I'm going through this exact same situation right now! Just started my NY unemployment claim this month and my payment was released on January 2nd but still hasn't hit my account. Reading through everyone's experiences here has been so reassuring - I had no idea about the 1-2 business day ACH processing window or that weekends don't count as business days. I was panicking thinking something was wrong with my claim! The tip about certifying on Sunday mornings is genius - I've been doing mine on random weekdays but will definitely switch. Also setting up those bank notifications that everyone mentioned so I can stop obsessively checking my balance every hour. This community is amazing for explaining all the real-world timing that the official NYSDOL site completely glosses over. Thank you all for sharing your experiences - makes this whole process feel so much less overwhelming for us newcomers!

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@Aisha Khan I totally understand that panic! I went through the exact same thing when I started my claim. Since your release date was January 2nd and that was followed by the weekend, you should definitely see your payment today or tomorrow at the latest. The whole business "days only thing" for ACH processing really caught me off guard too - I kept thinking why "is this taking so long?! not" realizing weekends literally don t'count. This thread has been such a lifesaver for understanding how the system actually works versus what we expect. The Sunday certification tip alone is going to save you so much stress going forward. Hang in there - once you get that first payment and understand the rhythm, it becomes way more predictable!

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This thread has been such a lifesaver for understanding NY unemployment payment timing! I just started my claim a few weeks ago and was completely confused about why my "released" payment wasn't showing up immediately. Reading everyone's experiences here has taught me more than the official NYSDOL website ever did. The key insights I'm taking away: 1) Release date is just when NYSDOL finishes processing, not when you actually get paid, 2) ACH transfers take 1-2 business days after release, 3) Weekends don't count as business days, and 4) Certify on Sunday mornings to avoid weekend delays. I'm also setting up those bank notifications everyone mentioned so I can stop the constant balance checking anxiety. It's amazing how much stress comes from simply not understanding the system's timing. Thank you all for sharing your real experiences - this community knowledge is invaluable for newcomers like me who are trying to navigate this process!

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