New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I remember when I first filed in 2023, I was making about the same as you and my weekly benefit was around $275. But every situation is different depending on your work history and when you worked. The NYS Department of Labor looks at a specific base period - usually the first 4 of the last 5 completed quarters before you file.

0 coins

Just went through this process myself last month! Based on your $52k salary, you're probably looking at somewhere between $250-300 per week, but it really depends on how your wages were distributed across quarters. The NYS DOL uses your "base period" which is the first 4 of the last 5 completed calendar quarters before you file. So if you file now, they'd look at Q1 2024 through Q4 2024. One thing that helped me was logging into the NYS DOL website and starting the application process - you can see your wage history and get an estimate before you actually submit the claim. Just don't hit "submit" until you're ready to officially file!

0 coins

That's really helpful advice about starting the application to see the estimate! I didn't know you could do that without actually submitting. Quick question - when you say Q1 2024 through Q4 2024, does that mean they use your most recent full quarters, or do they skip the most recent one? I want to make sure I understand the timing before I start looking at my wage history.

0 coins

I'm going through something very similar right now - suspended without pay for 6 days while they investigate some customer service complaints. This thread has been incredibly helpful! I was hesitant to file because I wasn't sure if I qualified, but reading everyone's experiences has given me the confidence to move forward. It's clear that unpaid suspension does qualify for unemployment benefits in NY as long as you're honest about the situation. I'm planning to file this week and will follow all the great advice here - be transparent, select "temporarily laid off," document everything, and file ASAP to account for the waiting period. Thank you all for sharing your stories and creating such a supportive community for those of us navigating these stressful situations!

0 coins

@Keisha Taylor I m'so glad this thread has been helpful for you too! I was in almost the exact same boat a few weeks ago - suspended for customer complaints and totally unsure about filing. The advice here really works. Just wanted to add one small tip that helped me: when you file, make sure you have your employer s'full contact information ready HR (department phone number, address, etc. because) they ll'ask for it right in the application. Also, don t'be surprised if they ask you to estimate when you might return to work - just be honest that it depends on the investigation timeline. You re'making the right call filing this week. The peace of mind from having some income coming in while you wait for the investigation to conclude is worth it. Keep us posted on how it goes!

0 coins

I just wanted to add my experience since I went through this exact situation about 4 months ago. I was suspended without pay for 2.5 weeks while my employer investigated some inventory discrepancies. Like many others here, I was initially hesitant to file because I thought you had to be completely terminated to qualify. But after talking to a NYS DOL representative, I learned that unpaid suspension absolutely qualifies you for benefits since you're not receiving wages and are available for work. The application process was straightforward - I selected "temporarily laid off" and explained the suspension situation in the comments section. They did contact my employer to verify, but it was just a quick confirmation call. I was approved within about a week and started receiving benefits. When the investigation concluded (I was cleared) and I returned to work, closing the claim was simple - I just reported my return date and first paycheck. My advice: file immediately, be completely honest, keep all documentation from your employer, and don't stress about the employer verification process. The system is designed to handle these situations and the staff are generally very helpful once you get through to them.

0 coins

I went through this in January. After ID.me AND uploading employment docs, it still took about 10 days before payments started. The maximum payable amount just sits there taunting you until they release it lol. Hang in there.

0 coins

yep same. system is broken af. in meantime all u can do is keep certifying each week even if nothing happens

0 coins

Just want to add that if you're really strapped for cash while waiting, check if NY has any emergency assistance programs available. I know some people who got help through local food banks and utility assistance programs while their unemployment was stuck in processing. The 211 helpline (dial 2-1-1) can connect you to local resources. It won't solve the unemployment issue but might help with immediate bills while you wait for this bureaucratic nightmare to sort itself out.

0 coins

This is really helpful advice! I didn't even think about emergency assistance. My rent is due next week and I'm getting stressed about it. Going to call 211 tomorrow to see what's available in my area. Thank you for suggesting this - sometimes you get so focused on the unemployment issue you forget there might be other help available.

0 coins

Thanks everyone. Sounds like I should file the initial claim but expect complications during the treatment period. At least if I get approved initially, maybe I can resume benefits after completing the program when I'm actively job searching again.

0 coins

Mei Lin

I went through something similar last year. The key is how your employer coded the termination - since they said "attendance issues" rather than misconduct related to substance abuse, you have a better shot at getting approved initially. I was able to collect benefits before entering treatment, but had to stop filing while in the 30-day program since I couldn't meet the job search requirements. Once I completed treatment and was actively looking for work again, I resumed my claim without issues. The NYS Department of Labor was actually pretty understanding about the gap once I explained it was for medical treatment. Make sure to keep all your treatment documentation - it helped when I had to explain the interruption in my claim.

0 coins

That's really helpful to hear from someone who actually went through this process! Did you have to do anything special to restart your claim after treatment, or was it pretty straightforward once you contacted them? I'm worried about potential delays or having to reapply from scratch.

0 coins

Hey Felicity! I can totally relate to that sinking feeling - I missed my certification once too and immediately went into panic mode. The stress of being unemployed makes it so easy to lose track of things, even important stuff like this. The good news is you're not out of luck! You should be able to backdate your certification through your NY DOL account. Look for "Weekly Certification" or "Claim Weekly Benefits" and there should be an option to select previous weeks. Sometimes it's buried in the menu, so don't give up if you don't see it right away. I believe you have until Saturday to certify for the previous week, so you still have some time! Your payment will probably be delayed by a few days, but you won't lose the week entirely. If you can't find the option online or run into any issues, calling might be your best bet despite the wait times. The reps are usually pretty understanding since this happens more often than you'd think. Don't be too hard on yourself - we're all human and these things happen, especially when you're dealing with stress. Set up some reminders for future weeks so this doesn't happen again! You've got this! 💪

0 coins

Myles, thank you so much for this encouraging response! It really helps to hear from someone who's experienced that same panic feeling. I've been reading through all these responses tonight and it's amazing how many people have been through this exact situation. Your advice about looking for "Weekly Certification" is consistent with what others have said, so I'm feeling more confident about finding that option tomorrow. It's such a relief to know I have until Saturday - that gives me a little breathing room instead of feeling like everything is lost. I'm definitely going to set up better reminders after this experience. Thanks for being so understanding and for the reassurance that this happens to other people too! 🙏

0 coins

Hey Felicity! I totally get that panic feeling - I missed my certification about 2 months ago when I was dealing with some personal stuff and completely forgot. That stomach-dropping moment when you realize what happened is the worst! Here's the good news: you're definitely not out of luck! You can still certify for last week through your NY DOL account. Look for "Weekly Certification" or "Claim Weekly Benefits" - there should be a dropdown where you can select previous weeks. The website can be a bit clunky to navigate, so don't worry if it takes some clicking around to find it. You typically have until Saturday night to certify for the missed week, so you still have time! Your payment will be delayed by a few days compared to your usual schedule, but you won't lose the benefits entirely - which was my biggest fear when it happened to me. If you can't find the option online or run into technical issues, calling is your backup plan. The hold times are brutal, but once you get through they can help you certify over the phone pretty quickly. After you get this sorted out, I'd definitely set up multiple reminders! I learned my lesson and now have a Sunday alarm on my phone plus I wrote "CERTIFY" on a sticky note that I put on my coffee maker. Sounds excessive but it works 😅 Don't beat yourself up about this - being unemployed is stressful enough without having to be perfect with every deadline. You're going to get through this! Let us know how it goes! 💙

0 coins

Prev1...4950515253...1378Next