NY unemployment certification confusion - got letter saying I can't get benefits until I follow instructions?

dont worry too much, i certified on wrong day once and still got paid. but what does ur letter actually SAY u need to do?? thats the important part

The certification day issue and the letter are two separate things. For the certification, the system usually allows you to certify within your assigned window, but certifying early sometimes triggers a review. For the letter, you absolutely must complete the ID.me verification within the timeframe or your benefits will be suspended. Here's what you should do: 1. Complete the ID.me verification immediately - don't wait 2. DON'T try to certify again tomorrow as that could create a duplicate claim 3. Check your payment history in 3-5 business days to see if your certification was processed If you don't see a payment pending by next Monday, then you'll need to call NYSDOL for assistance.

EVERYONE LISTEN UP!!! The ID.me verification is serious business!!!!! I ignored mine back in February and MY BENEFITS GOT CUT OFF FOR 6 WEEKS!!!!!! Do the verification IMMEDIATELY and take clear photos of your documents!!! They rejected my first attempt because the photo was "too blurry" and it delayed everything even more!!!

To clarify about certification days: The NYSDOL assigns specific certification days to manage system load. While you're supposed to certify on your assigned day, the system technically allows certification throughout the week. However, certifying on the wrong day can sometimes trigger additional review flags. Regarding the ID.me verification - this is part of NYSDOL's 2025 enhanced identity verification program. You'll need: 1. A valid government-issued photo ID 2. Social Security Number 3. Access to your email and phone for verification codes 4. Possibly a video selfie or live video chat Complete this ASAP as there's often a processing delay even after verification is complete. If you encounter any technical issues with ID.me, you can contact their support directly rather than waiting for NYSDOL.

i think ur fine man the system is just wierd sometimes lol

I went through the exact same thing in January! The certification confusion AND the ID.me verification letter all at once. Try not to stress too much about the certification - I certified on Monday instead of Thursday and still got paid, just a day later than usual. For the ID.me verification, I struggled for hours trying to get through their system. Their website kept crashing during the facial recognition step. After trying for THREE DAYS, I was so frustrated I couldn't get anyone on the phone at NYSDOL. I finally used Claimyr (claimyr.com) to get through to an agent. They got me connected in about 20 minutes when I had been trying for days on my own. The agent was able to put a note on my account about the ID.me technical issues and give me a direct number for ID.me support. Check out their video demo if you're curious how it works: https://youtu.be/Rdqa1gKtxuE Hope this helps! Don't let the verification deadline pass - that's the most important thing right now.

When I had to do ID.me last year, it was actualy kinda easy. But my sister couldnt get it to work at all on her phone, she had to use a laptop. So maybe try different device if it gets stuck?? Also they asked for my electric bill as proof of address so maybe have some bills ready just in case.

Just to follow up on the certification issue - the NYSDOL online system has been updated in 2025 to be more flexible about certification days, but the guidance documents and some representatives haven't fully caught up with these changes. This is likely why you received conflicting information. If you certified online and received a confirmation number, you should be fine. The system will record your certification for the correct benefit week regardless of which day you certified.