Missed certifying for NY unemployment this week - can I still get paid?
I totally messed up and forgot to certify for my NY unemployment benefits yesterday. Just realized it this morning and now I'm freaking out! Will they still give me that payment or am I just out of luck for the whole week? Do I have to wait until next Sunday to certify again? This is the first time I've missed certification since I started collecting in January 2025. Really need this money for rent next week. Has anyone dealt with this before? Any way to fix it??
25 comments
Paolo Rizzo
Don't worry too much! NY unemployment allows you to claim missed weeks, but you'll need to follow their specific process. You can certify for previous weeks by selecting the "Claim weekly benefits" option, then choose "Claim benefits for previous weeks" when prompted. However, you might need to call and speak with an agent if the system doesn't let you do this online. Just explain you forgot to certify, and they can usually help you.
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Keisha Johnson
•Thank you!! I just tried that option but it's not giving me the choice to claim for previous weeks - just says I already certified for all available weeks (even tho I definitely didn't). Guess I'll have to call tomorrow. Really appreciate the quick response!
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QuantumQuest
same thing happened 2 me last month... no big deal just call them they'll fix it
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Keisha Johnson
•Did you have to wait on hold for a long time? I've heard the phone lines are crazy nowadays.
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Amina Sy
Im pretty sure ur OK!!! The system lets you go back and claim previous weeks u missed, but ONLY IF its within 7 days of when u were supposed to do it!! So hurry up and try to do it online TODAY!!! After that u gotta call and its a NIGHTMARE to get through on phone these days!!!
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Keisha Johnson
•Oh shoot, I didn't know about the 7-day limit! Thanks for the heads up, I'm going to try again right now.
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Oliver Fischer
I had a similar issue back in February when I completely forgot to certify. The online system wouldn't let me backdate my claim, so I had to call. Spent literally THREE DAYS trying to get through to someone. The lines are constantly busy, and when I finally got in the queue, it disconnected me after 2 hours of waiting! I ended up using this service called Claimyr (claimyr.com) that holds your place in line and calls you when an agent is available. Totally worth it because I got through in about 40 minutes. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE - saved me days of frustration and I got my missed payment released within 24 hours after talking to someone.
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Natasha Petrova
•Is that service legit? Sounds like one of those scams tbh
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Oliver Fischer
•It's definitely legit. I was skeptical too but it worked exactly as advertised. They don't access your unemployment account or anything - they just connect you with an actual NYSDOL agent.
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Keisha Johnson
•Thank you so much for this suggestion! I just tried calling the regular number and couldn't get through at all. Might try this if I can't get anywhere tomorrow.
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Javier Morales
The NY DOL has specific rules about missed certifications. You're allowed to certify for previous weeks, but there's a process to follow: 1. First try doing it online through your NY.gov account 2. If that doesn't work, you'll need to call 888-209-8124 3. You may need to request a "docent review" if it's been more than a week Most importantly, don't wait! The longer you wait, the harder it becomes to get those benefits retroactively. Technically you have until Saturday at midnight of the following week to certify, but it's always better to resolve these issues immediately. Also, set a weekly reminder on your phone for certifications so this doesn't happen again. The DOL is strict about the certification process because it confirms you were actually unemployed during that period.
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Keisha Johnson
•Thank you for the detailed explanation! I'm definitely setting up multiple reminders for future weeks. Do you know if this will affect my claim negatively in any way going forward?
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Javier Morales
•As long as you resolve it promptly, a single missed certification shouldn't negatively impact your overall claim. However, if you make it a habit of missing certifications, the DOL might flag your account for review. Just make sure you're honest about why you missed it when you speak with an agent.
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Emma Davis
I HATE our unemployment system!!! It's designed to trip people up I swear. One little mistake and they make it impossible to fix without jumping through a million hoops. Last year I missed certifying because I was in the HOSPITAL with pneumonia and they still made me wait 3 weeks to get that money. Called like 50 times before getting through. System is broken!!!!!
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Natasha Petrova
•preach! whole system needs an overhaul
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Keisha Johnson
•That's awful! I'm sorry you went through that. Really hoping I don't have to wait weeks to get this resolved.
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QuantumQuest
guys you can also use the automated phone system to certify sometimes if the website isn't working! 1-888-581-5812 i think
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Keisha Johnson
•Thanks! Has anyone successfully certified for a missed week using the automated phone system?
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Paolo Rizzo
Just to update everyone - the rules changed slightly in January 2025. Now you have up to 14 days to claim a missed week before you need to speak with an agent. You should be able to certify online until Sunday night, but after that you'll definitely need to call. The automated phone system unfortunately doesn't allow for missed week certifications anymore.
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Keisha Johnson
•Oh that's really helpful to know! So I still have a few days to try online before I need to call. Thanks for the updated info!
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Keisha Johnson
UPDATE: I was able to get through to someone at NYSDOL! I called right when they opened this morning and only waited about 45 minutes. The agent was super nice and helped me certify for last week. She said the payment should arrive in 2-3 business days. Thanks everyone for all your help and advice!
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Natasha Petrova
wow u got lucky! usually takes me like 4 hours minimum to get someone on the phone
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Keisha Johnson
•I know, I was shocked! Must have been good timing.
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Amina Sy
Just a tip for the future - I set TWO different alarms on my phone for certification day. One in the morning and one at night in case I forget. Haven't missed a week since I started doing that!!
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Keisha Johnson
•That's a great idea! I'm definitely doing that from now on. Never want to stress about this again.
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