I had to do this back in January and my experience was TERRIBLE. The video verification was scheduled then canceled TWICE without notice. I ended up waiting 23 days - well beyond their "14 day" promise. When I finally got someone on the phone, they claimed my verification had been approved a week earlier but "hadn't been entered into the system correctly." Sure. Magically fixed it while I was on the phone. ALWAYS follow up before their deadline - don't just trust the process!

When I did my video verification last year, it actually went pretty fast. Got approved in 4 days. But I think I just got lucky with timing honestly. I remember the agent said something about how they were catching up on a backlog. Anyway, I'd just keep checking the website every morning, that's when they usually update the system. By the way, my brother is applying for benefits now too. Does anyone know if he needs to do the video verification or is it only for certain people?

Have you checked if there's maybe an issue with your return? My cousin had this happen and turned out there was a math error. Go to the IRS website and look at your account transcript - it'll show if there's any adjustment or issue flags.

UPDATE: I wanted to thank everyone for their help! I tried the Claimyr service that was recommended here, and it actually worked! I got through to an IRS agent who told me my return was flagged because of a mismatch between what I reported for unemployment and what was on my 1099-G. Once I explained the situation, they were able to process my return. My refund should be deposited within 2 weeks! So relieved!

my friend had same problem last month and i think you can get older forms but you haveto do it by phone. the website only lets yoy see current year i think. or maybe your account is jyst glitchy, that happens alot with the ny unemployment site lol

Just wanted to follow up and see if you were able to get your 1099-G forms? Did you try calling again or use any of the suggestions here?

this happened to my sister to. she said to make sure you check youre UI payment history and count the weeks careful. sometimes people think they used all 26 weeks but actually havent yet. worth double checking!

Did you manage to get through to NYSDOL yet? I'm curious what they told you about your situation. When I finally got through using Claimyr, they were actually really helpful and explained everything clearly. Let us know what happened!

Unfortunately, you generally need to certify for each week you're claiming benefits, even during an appeal or review process. However, you can request retroactive certification for those weeks when you speak to an agent. Explain that you didn't understand you needed to continue certifying after the initial denial. They can often make exceptions for this, especially in cases where there was confusion about eligibility. Make sure to compile a list of all the weeks you were unemployed and available for work since January. The agent may ask you to verify your availability and job search activities for each of those weeks, so be prepared with that information.

I've seen the retroactive certification work out for people in similar situations. Just be honest about why you stopped certifying (the denial letter made you think you weren't eligible) and they're usually understanding. Good luck - please update us when you get it resolved!