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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I've been claiming for 4 months now, and from what I understand you just continue with your regular weekly certification. The system automatically adjusts the amount based on whatever programs are active. It's frustrating to suddenly get less, but at least the regular benefits continue. I'm starting to look for part-time work to make up the difference.
Yeah I think I'll need to start looking harder for jobs too. Just wish the job market was better right now.
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Unfortunately, you generally need to certify for each week you're claiming benefits, even during an appeal or review process. However, you can request retroactive certification for those weeks when you speak to an agent. Explain that you didn't understand you needed to continue certifying after the initial denial. They can often make exceptions for this, especially in cases where there was confusion about eligibility. Make sure to compile a list of all the weeks you were unemployed and available for work since January. The agent may ask you to verify your availability and job search activities for each of those weeks, so be prepared with that information.
Thank you! I'll put together that information tonight so I'm prepared when I finally get through to someone. Fingers crossed they'll allow the retroactive certification.
I've seen the retroactive certification work out for people in similar situations. Just be honest about why you stopped certifying (the denial letter made you think you weren't eligible) and they're usually understanding. Good luck - please update us when you get it resolved!
I really appreciate all the help everyone. Will definitely post an update once I get through to someone and hopefully get this resolved!
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Great! Glad to hear it was resolved. This is a good reminder for everyone that sometimes what appears to be a benefit year ending can actually be a technical issue. Always best to speak with a representative before assuming you need to file a new claim.
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UPDATE: I finally got through to a representative! They explained that there was indeed a system error. Apparently, when I certified for those two weeks while working full-time, the system incorrectly processed them as if I had received benefits (even though I reported working 5 days and received $0). This caused my benefit balance to incorrectly show as exhausted. The rep fixed it on their end and my correct remaining balance is now showing. They advised that in the future, if I'm working more than 4 days consistently, I should stop certifying until I need benefits again.
Thanks for updating us! This is actually a known glitch that happens sometimes with the NY system. Glad you got it resolved. Did they tell you how long it will take for the correction to fully process in the system?
nice! how did u finally get thru to someone??
I'm in a completely different situation but reading this thread made me realize I've been making a similar mistake! I've been working 3 days a week and certifying but I think I've been answering one of the questions wrong... now I'm worried I've messed up my claim. Has anyone had to do a backdated certification correction before?
Yes, you can request backdated certification corrections. Call NYSDOL and explain exactly which weeks and what information needs to be corrected. They may ask you to submit documentation through your online account or by mail. Just be honest about the mistake - they're generally understanding if it was unintentional.
AaliyahAli
this happened to my sister to. she said to make sure you check youre UI payment history and count the weeks careful. sometimes people think they used all 26 weeks but actually havent yet. worth double checking!
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Arjun Kurti
Did you manage to get through to NYSDOL yet? I'm curious what they told you about your situation. When I finally got through using Claimyr, they were actually really helpful and explained everything clearly. Let us know what happened!
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Carmella Fromis
•Yes! I used the Claimyr service you suggested and got through this morning. The agent confirmed I have to wait until my BYE date to file a new claim, but gave me contact info for emergency assistance programs. I've already applied for SNAP and have an appointment with my local DSS office next week. Thank you all for your help!
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