NY unemployment benefits exhausted before September 5th deadline - why did my benefits end early?

did u check ur payment history online? sometimes the phone system says weird stuff but ur account might still be active

Working more than 4 days per week makes you ineligible for benefits in that week, but shouldn't exhaust your benefits completely. There are a few possible explanations: 1. You may have reached your maximum benefit entitlement (the total dollar amount you were approved for) 2. Your benefit year ended (claims typically last for 12 months from the initial filing date) 3. There could be a system error or misunderstanding of the automated message I recommend checking your payment history online as suggested above, and also look at your "Remaining Balance" on your account summary page. That will tell you if you truly exhausted your benefits or if something else is happening.

The same thing happened to me last month! The system said my benefits were exhausted but when I called an agent they told me it was just a glitch and fixed it on their end. Took me THREE DAYS of calling to finally get through to someone though ugh

To clarify what's happening: in NY, unemployment benefits exhaust in two ways - either by reaching the end of your benefit year OR by using up your maximum benefit amount, whichever comes first. If you've been claiming but reporting that you work more than 4 days, those weeks still count toward your benefit year timeline, even though you received $0 for those weeks. However, since you weren't paid for those weeks, your benefit balance shouldn't have decreased. You should check your payment history and remaining balance online at labor.ny.gov to confirm your status. This is likely one of three things: 1. Your benefit year ended (separate from the 9/5 date you mentioned) 2. You misunderstood the automated message 3. There's a system error that needs a claims specialist to fix

I had to deal with a similar situation a couple weeks ago. Found out it was way faster to use Claimyr to get through to an agent (claimyr.com). After trying for days on my own, I used their service and got connected in about 15 minutes. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE The agent told me that sometimes when you certify for weeks you're ineligible for (like when working 4+ days), it can trigger system issues if done repeatedly. They fixed it on their end and restored my remaining balance.

You shouldn't be certifying AT ALL if you're working more than 4 days!!! The system probably flagged you for improper certification even though you reported correctly. Now you'll probably have to wait weeks for them to review your claim...

UPDATE: I finally got through to a representative! They explained that there was indeed a system error. Apparently, when I certified for those two weeks while working full-time, the system incorrectly processed them as if I had received benefits (even though I reported working 5 days and received $0). This caused my benefit balance to incorrectly show as exhausted. The rep fixed it on their end and my correct remaining balance is now showing. They advised that in the future, if I'm working more than 4 days consistently, I should stop certifying until I need benefits again.

I'm in a completely different situation but reading this thread made me realize I've been making a similar mistake! I've been working 3 days a week and certifying but I think I've been answering one of the questions wrong... now I'm worried I've messed up my claim. Has anyone had to do a backdated certification correction before?