NY unemployment system showing benefit year ended but I've only collected 8 out of 14 weeks?

I had the same problem last month! My benefit year wasn't supposed to end until July but suddenly in April the system showed it as expired. Turns out it was just a glitch in their system. Keep certifying each week and call them to fix it on their end. The ny unemployment system is notorious for these kinds of errors.

I used this service called Claimyr that helped me get through to an actual person at unemployment when I had this exact problem. They stayed on hold for me and then called my phone when they got an agent. Best money I ever spent to get my benefits flowing again! The agent was able to fix the system error in just one call. Check out their explanation video: https://youtu.be/Rdqa1gKtxuE

I dont think its a glitch. My friend had the same thing and it turned out her benefit year really did end even tho she hadn't used all her weeks. Something about how they calculate the year from when you first applied not when you start collecting. Its stupid but thats NY unemployment for ya 🤮

The NYSDOL website is absolute garbage. Half the time it crashes when I try to login and the other half it gives me incorrect information. Your benefit year expires 1 year from when you initially filed, regardless of how many weeks you've actually collected. BUT you should still be entitled to those remaining weeks - you just might need to file a new claim to access them.

Theres actually a whole process for this specific situation. When your benefit year ends but you still have unclaimed weeks, you need to file something called a transitional claim. Its not well advertised but I had to do it back in february. You def need to talk to someone though becuz the online system cant handle it right.

Have you tried logging in from a different browser? Sometimes the NY unemployment site has weird compatibility issues with certain browsers. Try Chrome if you're using Safari or vice versa. Might be worth clearing your cache too before you panic.

To clarify one important point: your BENEFIT YEAR is different from your BENEFIT ENTITLEMENT. The benefit year is a 12-month period from when you first file. Your entitlement is how many weeks you can collect within that period. If your benefit year ends with unused weeks, you generally need to reapply, but those extra weeks aren't automatically lost. Here's what you should do: 1) Take screenshots of everything showing your remaining benefits 2) Continue certifying weekly even if it looks like you can't 3) Contact an agent directly - this is absolutely necessary I was in the same boat and wasted weeks trying to figure it out myself. The online system can't properly handle year-end transitions with remaining benefits. I finally used claimyr.com to get through to a live agent who fixed it in minutes. They just call NYSDOL for you and connect you when someone answers - saved me hours of hold time. The agent can see your remaining entitlement in their system and can manually adjust things. Be prepared with your claim details and exactly how many weeks you've certified vs. how many you were approved for. They'll likely need to file what's called a transitional claim for you. Don't wait on this - the longer you go without resolving it, the more complicated the backpay can become.

This happened to me and I had to call like 37 times before I got through. The lady told me they had flagged my account for some random reason and that triggered the system to think my benefit year had ended. Took her like 2 minutes to fix once I finally reached someone. The whole system is just designed to make us give up.

Check yr email - sometimes they send notices about benefit year ending that explain what to do but they go to spam. I missed mine for like 3 weeks lol

Ngl those 6 weeks might be gone 4ever bro. I had a similar issue and despite everyone saying they'd fix it, I never saw that money. NY unemployment is a complete joke. They make it IMPOSSIBLE to get what youre owed.

whatever u do, DONT STOP CERTIFYING! even if the system says ur benifit year ended, keep doing ur weekly certification. When they fix ur account they can only backpay for weeks u actually certified for.

I work for a nonprofit that helps people with unemployment issues. This is a known problem in the system. Your benefit year is the 12-month period starting when you first applied, but your benefit entitlement (# of weeks) is a separate thing. If you've only used 8 of 14 weeks, you're entitled to the remaining 6. You need to speak directly with a claims specialist who can file a transitional claim for you.

Dude the SAME thing happened to me last week!! Like exactly the same - 8 weeks used out of 14 weeks eligible and then suddenly "benefit year ended." I spent 4 hours on the phone and finally got through. They said it was a system error on their end. The rep reset something and my remaining weeks showed back up the next day.

you might have triggered a review flag in the system. did you start working part time or have any change in your income reporting? that sometimes causes the system to mistakenly end your benefit year early.