Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Quick update - I just saw your post and wanted to mention something important. If you do contact your state representative, make sure to highlight how long you've been trying to resolve this (almost 2 years). Representatives' offices prioritize cases based partly on urgency and time elapsed. Also, be prepared with your NY.gov ID number, the exact weeks you're missing payments for, and documentation of your attempts to contact DOL. The more organized your information is, the faster they can help you.
That's great advice, thank you! I've started putting together a timeline of all my contact attempts with dates and any reference numbers. I'll make sure to have everything organized before I reach out to my representative.
I had a similar issue but was missing payments from November 2023. What ended up working for me was sending a direct email to the Commissioner's Office (I found the email address on the NYSDOL website contact page). I didn't get a response to my email, but about 10 days later I got a call from someone at the DOL who said they were following up on my email to the Commissioner. They fixed my issue on that call and I got my missing payments the following week. I think sometimes you need to escalate beyond the regular channels. The regular phone lines and messaging system seem completely overwhelmed.
That's a really interesting approach I hadn't considered. Did you just use the general contact form on their website, or did you find an actual email address for the Commissioner's Office? I'd definitely be willing to try that route as well.
There was an actual email address - it was something like commissioner@labor.ny.gov if I remember correctly. It was listed under their leadership/about us section rather than the regular contact page. Worth looking for it! I think emails there get handled by different staff than the regular support team.
Join the conversation
Have you tried reaching out to them on social media? Sometimes tweeting at them or messaging on Facebook can get a faster response.
I second this! I got a response within a day when I tweeted at them. Worth a shot!
Join the conversation
This might sound weird, but have you tried reaching out to them on Twitter? I've seen some people get responses that way. Worth a shot! 🤷♀️
omg yes! I got a response within a day when I @ them on Twitter. Public shame works wonders lol
Really? That's wild. What a time to be alive when tweeting at a government agency is more effective than their official channels 😂
Guys I'm telling you, we need to organize and demand better from our government agencies. This is ridiculous. Who's with me? ✊
I'm in! But how do we even start? It feels like screaming into the void sometimes
We could start a petition, maybe reach out to local news? The more noise we make, the harder we are to ignore!
Join the conversation
I swear the NYSDOL website was coded by monkeys. It's always glitching out or showing contradictory info. Hang in there OP, and definitely try to talk to a human ASAP.
Natalie Khan
I got approved for tourism fund but it took FOREVER and the extra 13 weeks didn't start until my regular benefits ran out. Don't expect it to be quick. The whole process is stupid and feels designed to make people give up. Typical NY bureaucracy nightmare.
0 coins
Clarissa Flair
•same here! took almost 2 months for me. but at least we got it eventually lol. better than nothing
0 coins
Val Rossi
Thank you everyone for all the helpful information! I finally was able to get through to an agent using that Claimyr service (it really did work in just a few minutes). The agent confirmed I'm eligible since our hotel was in the Niagara tourism zone, and she helped me find the right forms in my account. Apparently I need both UI-TRF25 and the employer certification form. I've already contacted my former manager to fill out their part. The agent also mentioned that while my application is processing, my regular benefits will continue normally. Once approved, I'll get an extension of 13 weeks after my regular benefits end, plus access to some retraining programs if I want them. I really appreciate all the help from everyone here!
0 coins
Caden Turner
•Great to hear! One more tip - keep a copy of everything you submit, including screenshots of confirmations. The system occasionally loses documents, and having your own records can save a lot of headaches if you need to follow up later.
0 coins