Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Update for everyone: Since this seems to be a common issue, I wanted to mention that the NY unemployment system is currently undergoing another system update in February 2025 that's supposed to improve backpay processing. If you're having issues, now is actually a good time to get your case reviewed before the transition. Cases still pending during the system migration might experience additional delays.
Great, ANOTHER system update! Because those ALWAYS go smoothly with unemployment! 🙄 They'll probably lose half the claims in the process like they did last time.
I FINALLY GOT THROUGH TO SOMEONE! Used Claimyr this morning and spoke to an actual helpful agent. Turns out my backpay got stuck in review because of an employer dispute that was resolved months ago but never properly updated in the system. They've escalated it to the special payments unit and said I should see movement within 2-3 weeks. Finally some progress! Thank you all for your help and suggestions!
That's great news! Make sure to get the reference number for this escalation. If you don't see movement in 3 weeks, call back and reference that specific number. Glad you're finally making progress!
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This might sound weird, but have you tried reaching out to them on Twitter? I've seen some people get responses that way. Worth a shot! 🤷♀️
omg yes! I got a response within a day when I @ them on Twitter. Public shame works wonders lol
Really? That's wild. What a time to be alive when tweeting at a government agency is more effective than their official channels 😂
Guys I'm telling you, we need to organize and demand better from our government agencies. This is ridiculous. Who's with me? ✊
I'm in! But how do we even start? It feels like screaming into the void sometimes
We could start a petition, maybe reach out to local news? The more noise we make, the harder we are to ignore!
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Have you tried reaching out to them on social media? Sometimes tweeting at them or messaging on Facebook can get a faster response.
I second this! I got a response within a day when I tweeted at them. Worth a shot!
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Make sure you're keeping ALL your job search documentation - screenshots of applications, confirmation emails, contact info for places you've applied, etc. They might be targeting you for an audit (which is what all these interviews sound like). Hope it resolves soon!
Javier Morales
My cousin moved to Texas and kept getting NY benefits but she said they audited her work search activities like a month after she moved. Just keep good records!!
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Keisha Thompson
Thanks everyone for the advice! I just updated my address in the system and will make sure to keep detailed records of all my work search activities. Sounds like I should be fine as long as I follow all the rules and stay on top of everything. This was really helpful!!
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GamerGirl99
•Glad we could help! One more thing - make sure your phone number is also updated in the system. Sometimes they call for random verification, and you don't want to miss that because you have an old number listed.
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