New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Check if your mail is being forwarded or held. I had this exact problem because I had recently moved and my mail forwarding request with USPS expired right when my card was supposed to arrive. Had to call KeyBank to request a new card to my current address.

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Question - after you got approved did you get an email about setting up payment preferences? I got that email and was able to choose direct deposit before any payments went out. Maybe check your spam folder?

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I never got any email like that! Just checked spam too. Maybe that's a new feature they rolled out?

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Could be. My claim was approved just last month. Maybe they finally updated the system.

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whatever you do, DON'T file an amended return for this! the IRS specifically said not to do that for the unemployment tax exclusion. it will just mess things up more and push you to the back of line

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^ THIS!!! My brother didn't listen and filed amended return anyway and now he's been waiting 9 months with no end in sight 🤦‍♀️

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tip from a former IRS employee: call the regular number but speak spanish when prompted. the spanish line has way shorter wait times and most agents speak english too. they'll just transfer you if needed

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OMG this actually works??? 🤯

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sometimes! it depends on staffing that day but worth trying. I did it for years when I worked there lol

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NY Unemployment ID.me Verification - Need Document Showing Full SSN Within One Week

Trying to verify my identity for ny unemployment and I'm totally confused about the ID.me process. Got to the second step where they want a document with my full social security number on it. I thought my state ID would be enough but apparently not? I'm looking at the screen right now where it says "Select ONE document from the options below" and then lists all these documents that need to show my full SSN: • U.S. Social Security Card with full SSN • DOD Certificate of Discharge or Release with full SSN • SSA-1099 Form (or 1099-SM, 1099-R-OP1, etc.) with full SSN • Non SSA-1099 Form (or 1099-DIV, 1099-MISC, etc.) with full SSN • W-2 Form (or W-2C, W-2G, etc.) with full SSN • 1098 Form (or 1098-C, etc.) with full SSN • Bank, Loan, or Financial Institution Statement with full SSN (not older than 90 days) • Pay Stub with full SSN I don't have my social security card with me (it's at my parents' house in another state) and I don't keep paper copies of my W-2s. Most of my bank statements don't show my full SSN either. They're only giving me like a week to complete this before my claim gets flagged or something. I can see the "Go Back" and "Save & Exit" buttons at the bottom of the screen, but I really need to get through this verification. It looks like I need to select one of these options and then hit "Continue" to move forward, but I don't have any of these documents readily available with my full SSN on them! Can anyone tell me what worked for them? Is there a way around this or am I just screwed until I can get my parents to mail me my SS card? This whole system is so frustrating. Has anyone been able to use digital copies of these documents or found another solution?

I just went through this last week! Had the same problem. Just request the trusted referee video call option. They'll do a video verification where you show your photo ID and answer some questions. I didnt have any of those docs with my full SSN either, but the video call worked fine.

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Did you have to wait in a long queue for the video call?

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yeah it was like 3 hours 😭 but still faster than waiting for my parents to mail my SS card. Just put on netflix while you wait.

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NY unemployment making me wanna throw my laptop out the window fr

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If you need money urgently while waiting for unemployment to start, look into emergency assistance programs. NY has some decent options. When I was waiting for my first unemployment check, I got help with rent through ERAP. Just google "NY emergency assistance" and you'll find some resources.

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Your timeline sounds normal. I waited 6 weeks total from application to first payment (including the waiting week). My waiting week was released on June 4th and my first actual payment hit my account on June 8th. The system is slow but it does eventually work.

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maybe its time we all show up at the unemployment office together lol. power in numbers! whos with me? 😤

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I'd be down except most offices are "appointment only" now and guess what - you can't get an appointment for tax issues! The system is rigged

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this reminds me of when people were camping outside the unemployment offices during covid. nothing changes 😩

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Contacted my state senator's office about this last week. Their constituent services person said they're getting FLOODED with these exact complaints. Apparently there's some kind of system-wide issue with the tax refund processing software. They took my info and said they'd escalate it, but warned me there are thousands of people in the same situation. Not very encouraging but at least confirms it's a known issue.

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