Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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One more thing about school employment and partial unemployment: make sure you're calculating your hours correctly. For teachers and some staff, NYS unemployment sometimes calculates based on your contract hours, not just in-classroom time. Also, if you're paid on a 10-month schedule but it's spread across 12 months, that can affect your benefit calculation. And yes, absolutely call your employer directly about that form. Many don't realize how time-sensitive these are for employees waiting on benefits.
This is good advice. I work as a substitute teacher and found out I was calculating my hours all wrong. I was only counting classroom time but should have been including prep periods too.
After I got through to NYSDOL using that service I mentioned, the agent told me something important: they sometimes send verification forms even when they aren't strictly necessary for your specific situation. It's part of their fraud prevention, but if your employer is consistently reporting your wages through their quarterly process, you might be able to ask NYSDOL to process your payment while waiting for the verification. Worth asking about if you can get through to someone!
I finally got through to NYSDOL this morning! You were right - they said my payment should process by next Tuesday even if they haven't received the form back yet. Such a relief! Thanks for all the help everyone.
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One more thing to try: sometimes the NYSDOL regional offices have better response times than the main call center. If you search for your county's NYSDOL office, they might have a direct line that's less swamped than the main number.
That's a great tip! I didn't even know there were regional offices. I'll definitely look that up right now. Thank you!
Did you ever get through to someone? My claim got approved yesterday after 4 weeks of pending. Turned out there was a flag on my account because I had worked in another state last year. But nobody bothered to TELL ME that was the issue until I finally got through to a person!
Not yet - I'm calling first thing tomorrow morning. That's good to know about the out-of-state work issue. I've only worked in NY so hopefully that's not my problem. Congrats on finally getting approved!
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Yes! I finally got through to someone on the phone yesterday! They confirmed my claim is under review because of the voluntary quit, but said now that I've submitted the questionnaire and uploaded my medical documentation, it should be processed within 10 business days. The agent also put a note on my account to expedite the review. So relieved to finally have some clarity! Thank you everyone for your help.
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I'm in the middle of appealing one of these too and it's taking FOREVER. Filed my appeal 4 weeks ago and haven't heard anything except an automated email saying they received it. Anyone know how long these appeals are taking to process?
Current appeal processing time is 5-7 weeks for these specific BYE date/recalculation issues. They're prioritizing them because of the volume, but the backlog is significant. If it's been more than 4 weeks, you can request an expedite by calling and specifically mentioning financial hardship.
UPDATE: I finally got through to NYSDOL! The rep confirmed this was caused by their system prompting me to reapply early. She said they've been seeing this issue a lot since January and have a special code they're using to fix it. They removed the overpayment from my account and are restoring my original benefit amount! For anyone facing this issue - be persistent in trying to reach them and specifically mention you were prompted to reapply early by the system. Thank you all for your help and advice!
Great news! I'm so glad they resolved it quickly once you got through. This is exactly how these situations should be handled since it was their system that prompted the early refiling without warning about the consequences.
Dmitry Popov
I'm in the same boat right now except I'm dealing with a former employer who's contesting my claim. THREE HOURS on hold yesterday and then the call dropped. This is America in 2025 - can't even get basic services working right. Makes me want to move to Canada honestly.
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QuantumQuest
•Canada's unemployment system has its own problems. My sister lives in Toronto and says their system is just as backlogged.
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Sofia Ramirez
Just checking in - were you able to try any of the suggestions? The early morning call trick works about 40% of the time in my experience.
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NebulaKnight
•I tried the 7:58am call yesterday and today - no luck yet. I'm going to try the Claimyr service tomorrow if I still can't get through. I did find and submit that UI-501R form and converted all my documents to JPEGs for the ID.me verification. Fingers crossed something works soon. Really appreciate everyone's help!
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Sofia Ramirez
•Sounds like you're taking all the right steps! The UI-501R form usually takes 7-10 business days to process, so don't worry if you don't hear anything immediately. Keep us posted on how things work out.
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