Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Have you tried reaching out to them on social media? Sometimes tweeting at them or messaging on Facebook can get a faster response.
I second this! I got a response within a day when I tweeted at them. Worth a shot!
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This might sound weird, but have you tried reaching out to them on Twitter? I've seen some people get responses that way. Worth a shot! 🤷♀️
omg yes! I got a response within a day when I @ them on Twitter. Public shame works wonders lol
Really? That's wild. What a time to be alive when tweeting at a government agency is more effective than their official channels 😂
Guys I'm telling you, we need to organize and demand better from our government agencies. This is ridiculous. Who's with me? ✊
I'm in! But how do we even start? It feels like screaming into the void sometimes
We could start a petition, maybe reach out to local news? The more noise we make, the harder we are to ignore!
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I swear the NYSDOL website was coded by monkeys. It's always glitching out or showing contradictory info. Hang in there OP, and definitely try to talk to a human ASAP.
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Here's what you can do: 1. Try calling the unemployment office early in the morning, right when they open. Keep redialing if you get a busy signal. 2. Check if your local library or community center has public computers you can use. 3. Ask a friend or family member if you can borrow their device to file your claim. 4. Some unemployment offices have physical locations where you can file in person. Look up if there's one near you. 5. If all else fails, you might need to get your phone fixed or replaced ASAP. Some repair shops offer same-day service. Remember to explain your situation to the unemployment office. They might be able to make accommodations or extend deadlines if you're having technical difficulties. Good luck!
Wow, thank you so much for this detailed response! This is really helpful 💯
Great advice! Saving this for future reference
Haley Bennett
Quick update - I just saw your post and wanted to mention something important. If you do contact your state representative, make sure to highlight how long you've been trying to resolve this (almost 2 years). Representatives' offices prioritize cases based partly on urgency and time elapsed. Also, be prepared with your NY.gov ID number, the exact weeks you're missing payments for, and documentation of your attempts to contact DOL. The more organized your information is, the faster they can help you.
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Tami Morgan
•That's great advice, thank you! I've started putting together a timeline of all my contact attempts with dates and any reference numbers. I'll make sure to have everything organized before I reach out to my representative.
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Diego Castillo
I had a similar issue but was missing payments from November 2023. What ended up working for me was sending a direct email to the Commissioner's Office (I found the email address on the NYSDOL website contact page). I didn't get a response to my email, but about 10 days later I got a call from someone at the DOL who said they were following up on my email to the Commissioner. They fixed my issue on that call and I got my missing payments the following week. I think sometimes you need to escalate beyond the regular channels. The regular phone lines and messaging system seem completely overwhelmed.
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Tami Morgan
•That's a really interesting approach I hadn't considered. Did you just use the general contact form on their website, or did you find an actual email address for the Commissioner's Office? I'd definitely be willing to try that route as well.
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Diego Castillo
•There was an actual email address - it was something like commissioner@labor.ny.gov if I remember correctly. It was listed under their leadership/about us section rather than the regular contact page. Worth looking for it! I think emails there get handled by different staff than the regular support team.
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