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The Career Centers are open in most regions for job search assistance, but they have limited ability to help with unemployment claim issues. They can help with identity verification if that's what's holding up your claim, but they can't resolve most technical claim problems. The full unemployment service centers are scheduled to reopen in July.
Update: I actually got through yesterday!! I tried that Claimyr thing someone mentioned above and it actually worked - got me to a real person in about 25 minutes. The agent said my claim had been flagged for "wage verification" because my last employer reported different quarterly wages than what I put on my application. Had to send in my last 3 pay stubs but she expedited it once she had them. Should be fixed within 5 business days! Still ridiculous it took this long but at least there's progress.
That's great news! Glad you were able to get through and find out what was actually happening with your claim. The wage verification flags are pretty common, especially if you had any overtime or bonuses in your last quarter. Keep us posted on whether the payment comes through as promised!
Just wanted to update - I called the (518) 485-7071 number using Claimyr this morning and got through in about 25 minutes. The agent confirmed they're sending out my 1099G today. Said it should arrive within 7-10 business days. So much easier than the hours of hold time I was facing!
This happened to me last yeAr too and when i finally got my 1099G in the mail they had sent it to my OLD address even tho I updated everything online!! Make sure you verify your address is current when you do get thru
my sister works at the DOL call center and she says they get tons of these questions every day. the answer is always file anyway and let them determine eligibility. worst they can say is no!!
To summarize what everyone's said: Yes, you can likely get regular UI benefits for your quarantine period, but success depends on: 1. Filing immediately 2. Having documentation of the quarantine directive 3. Making sure your employer categorizes this as temporary layoff rather than leave of absence 4. Answering the weekly certification questions correctly And be prepared for the waiting week where you won't receive benefits, plus possible processing delays. Hope it all works out for you!
GalacticGuardian
What if your benefit year just ended? Mine ended Sept 2 and I was told I need to reapply... anyone know if the whole process starts over?
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Liam McGuire
•Yes, if your benefit year ended, you need to file a new claim. Your benefit amount might change based on your work history during your new base period. Any work you did during your previous benefit year (even part-time) will be included in calculating your new benefit rate. You'll need to go through the application process again including the 1-week waiting period.
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QuantumQuasar
Thank you everyone for the quick responses! This clarifies a lot. I was getting worried when I saw the smaller payment amount but now I understand it's just continuing as normal minus the federal supplement. I'll keep certifying weekly until either my benefit year ends in November or I find a new job.
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Giovanni Greco
•You're welcome! One more tip - make sure to report any part-time or temporary income when you certify each week. You can still receive partial benefits if you work less than 30 hours or earn less than your benefit amount. This can help extend your benefits while you're looking for full-time work.
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