Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I'm in the same boat right now except I'm dealing with a former employer who's contesting my claim. THREE HOURS on hold yesterday and then the call dropped. This is America in 2025 - can't even get basic services working right. Makes me want to move to Canada honestly.
Canada's unemployment system has its own problems. My sister lives in Toronto and says their system is just as backlogged.
Just checking in - were you able to try any of the suggestions? The early morning call trick works about 40% of the time in my experience.
I tried the 7:58am call yesterday and today - no luck yet. I'm going to try the Claimyr service tomorrow if I still can't get through. I did find and submit that UI-501R form and converted all my documents to JPEGs for the ID.me verification. Fingers crossed something works soon. Really appreciate everyone's help!
Sounds like you're taking all the right steps! The UI-501R form usually takes 7-10 business days to process, so don't worry if you don't hear anything immediately. Keep us posted on how things work out.
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The whole thing is RIDICULOUS!! We shouldn't have to jump through all these hoops to get benefits we paid into with our taxes!!! All this paperwork and waiting and appealing while bills are piling up. The system is designed to make us give up!!!
preach! i waited 12 weeks for my first payment last year after getting denied twice for stupid reasons
I want to thank everyone for the amazing advice. I've decided to do the following: 1. Create a detailed timeline of my job search from November to January 2. Gather all my job application confirmations and interview emails 3. Write a clear statement explaining why I misunderstood when to apply 4. Request a hearing specifically in my appeal 5. Try calling again tomorrow to speak with a representative 6. If I can't get through after a couple more tries, I'll check out that Claimyr service I'll update this thread once I have news about my appeal. Fingers crossed I can get those backdated benefits!
That sounds like a solid plan! One last tip: when writing your statement, focus on facts rather than emotions. Include dates, specific actions you took, and concrete examples. Good luck, and yes, please update us on how it goes!
Good luck! Your plan sounds really thorough. The timeline especially helped in my case.
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One more thing to try: sometimes the NYSDOL regional offices have better response times than the main call center. If you search for your county's NYSDOL office, they might have a direct line that's less swamped than the main number.
That's a great tip! I didn't even know there were regional offices. I'll definitely look that up right now. Thank you!
Did you ever get through to someone? My claim got approved yesterday after 4 weeks of pending. Turned out there was a flag on my account because I had worked in another state last year. But nobody bothered to TELL ME that was the issue until I finally got through to a person!
Not yet - I'm calling first thing tomorrow morning. That's good to know about the out-of-state work issue. I've only worked in NY so hopefully that's not my problem. Congrats on finally getting approved!
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Yes! I finally got through to someone on the phone yesterday! They confirmed my claim is under review because of the voluntary quit, but said now that I've submitted the questionnaire and uploaded my medical documentation, it should be processed within 10 business days. The agent also put a note on my account to expedite the review. So relieved to finally have some clarity! Thank you everyone for your help.
Owen Jenkins
make sure u follow up every week after u send the letter. call them and ask for status update. if u dont bug them they will just ignore it trust me
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Lydia Bailey
Thank you everyone for all the helpful advice! I'm going to write the letter today and include all the documentation I have about the technical issues I experienced. Will definitely send it certified mail and follow up regularly. Will update when I hear back from them!
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Sofia Price
•Good luck! Hope you get your backpay soon. The waiting is the hardest part.
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