Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I'm in the same boat right now except I'm dealing with a former employer who's contesting my claim. THREE HOURS on hold yesterday and then the call dropped. This is America in 2025 - can't even get basic services working right. Makes me want to move to Canada honestly.
Canada's unemployment system has its own problems. My sister lives in Toronto and says their system is just as backlogged.
Just checking in - were you able to try any of the suggestions? The early morning call trick works about 40% of the time in my experience.
I tried the 7:58am call yesterday and today - no luck yet. I'm going to try the Claimyr service tomorrow if I still can't get through. I did find and submit that UI-501R form and converted all my documents to JPEGs for the ID.me verification. Fingers crossed something works soon. Really appreciate everyone's help!
Sounds like you're taking all the right steps! The UI-501R form usually takes 7-10 business days to process, so don't worry if you don't hear anything immediately. Keep us posted on how things work out.
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The whole thing is RIDICULOUS!! We shouldn't have to jump through all these hoops to get benefits we paid into with our taxes!!! All this paperwork and waiting and appealing while bills are piling up. The system is designed to make us give up!!!
preach! i waited 12 weeks for my first payment last year after getting denied twice for stupid reasons
I want to thank everyone for the amazing advice. I've decided to do the following: 1. Create a detailed timeline of my job search from November to January 2. Gather all my job application confirmations and interview emails 3. Write a clear statement explaining why I misunderstood when to apply 4. Request a hearing specifically in my appeal 5. Try calling again tomorrow to speak with a representative 6. If I can't get through after a couple more tries, I'll check out that Claimyr service I'll update this thread once I have news about my appeal. Fingers crossed I can get those backdated benefits!
That sounds like a solid plan! One last tip: when writing your statement, focus on facts rather than emotions. Include dates, specific actions you took, and concrete examples. Good luck, and yes, please update us on how it goes!
Good luck! Your plan sounds really thorough. The timeline especially helped in my case.
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my sister works at the DOL call center and she says they get tons of these questions every day. the answer is always file anyway and let them determine eligibility. worst they can say is no!!
To summarize what everyone's said: Yes, you can likely get regular UI benefits for your quarantine period, but success depends on: 1. Filing immediately 2. Having documentation of the quarantine directive 3. Making sure your employer categorizes this as temporary layoff rather than leave of absence 4. Answering the weekly certification questions correctly And be prepared for the waiting week where you won't receive benefits, plus possible processing delays. Hope it all works out for you!
I really appreciate everyone's help. I just submitted my application and made sure to classify it as temporary layoff due to employer-mandated quarantine. My manager sent me an email about the quarantine so I have that as documentation. Fingers crossed it goes through smoothly!
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Yes! I finally got through to someone on the phone yesterday! They confirmed my claim is under review because of the voluntary quit, but said now that I've submitted the questionnaire and uploaded my medical documentation, it should be processed within 10 business days. The agent also put a note on my account to expedite the review. So relieved to finally have some clarity! Thank you everyone for your help.
Niko Ramsey
When I tried calling NYSDOL to set up tax withholding, I couldn't get through for two weeks. Finally used Claimyr (claimyr.com) and got connected to an agent in about 20 minutes. Was able to set up the withholding and also fix another issue with my claim. Totally worth it to avoid the headache of trying to get through on my own.
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Anna Kerber
•Does it cost $$$? Im already broke from owing all these taxes!
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Danielle Mays
Update: I set up an IRS payment plan online - it was actually pretty easy! For anyone in the same situation, I'm paying about $35/month over 72 months with a small setup fee. Will try to pay it off faster when I can, but this takes the pressure off for now. For NY state taxes, I had to call and it took a while, but got on a 24-month plan for that portion. Thanks everyone for the advice!
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Seraphina Delan
•Glad you got it sorted out! That's a very manageable payment. Just remember that interest continues to accrue on the unpaid balance, so paying it off faster when you're able will save you money in the long run.
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