New York Unemployment
CommunityGovernment Services
Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
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- DO post questions about your issues.
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- DO NOT post call problems here - there is a support tab at the top for that :)
Can I get NY unemployment backpay for part-time work since September?
I've been working part-time since September 2024 after my full unemployment benefits ended. Nobody told me I could still claim partial unemployment while working part-time! I've been struggling to pay bills this whole time working only 15-20 hours a week. Can I apply now and get backpay for all those months since September? Has anyone successfully gotten NY unemployment to pay retroactively like this? I really need that money and feel like the system failed to inform me about this option.
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Is NY unemployment paying maximum benefit now that $300 federal payments ended?
Just found out that as of September 5, 2025, we're no longer getting the $300 federal supplement with our unemployment benefits. I'm confused about what happens now with our regular NY unemployment. Will they automatically start paying us the maximum amount we're eligible for, or is regular unemployment completely cut off too? My benefit year isn't over yet, but I'm worried I might not get anything at all now. Has anyone received a payment after Sept 5th? How much did you get?
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What if your benefit year just ended? Mine ended Sept 2 and I was told I need to reapply... anyone know if the whole process starts over?
Yes, if your benefit year ended, you need to file a new claim. Your benefit amount might change based on your work history during your new base period. Any work you did during your previous benefit year (even part-time) will be included in calculating your new benefit rate. You'll need to go through the application process again including the 1-week waiting period.
Thank you everyone for the quick responses! This clarifies a lot. I was getting worried when I saw the smaller payment amount but now I understand it's just continuing as normal minus the federal supplement. I'll keep certifying weekly until either my benefit year ends in November or I find a new job.
You're welcome! One more tip - make sure to report any part-time or temporary income when you certify each week. You can still receive partial benefits if you work less than 30 hours or earn less than your benefit amount. This can help extend your benefits while you're looking for full-time work.
NY unemployment BYE date passed but system says I can't file new claim - still paid once?
My Benefit Year End (BYE) date was on 2/21/2025. When I certified that week, the system prompted me to go to a link for more info. I followed the instructions and clicked 'file new claim' and completed ID.me verification. When I went back and continued the process, at the end it said 'you cannot file a new claim, you already have a claim on file.' \n\nStrangely, I got paid the following week so I thought everything was okay? But when I certified again this week, I got the same message, and today I don't see any released funds in my account. It's practically impossible to get through on the phone, so I'm wondering if anyone knows what I might be missing or should have done differently.\n\nI did speak with a representative before my BYE date who assured me I would definitely be eligible to receive benefits after filing a new claim, but I'm not sure if my claim is pending or if I did something wrong. Thank you for any help! 🙏
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When will NY unemployment staff return to in-person work? Tired of waiting months for benefits
Anyone know when the NY unemployment office staff are actually going back to working in-person? It's 2025 and I'm STILL waiting on my benefits from 3 months ago!!! How come everyone else has to go back to their jobs in person but unemployment workers get to stay home? Makes no sense. They keep saying they're "working on the backlog" but how long does it take?? People need money to live! The system online keeps glitching and nobody answers the phone. I think if they were actually in the office things would move faster. I'm about to lose my apartment waiting for these funds.
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wait do they have any in person offices open at all right now? i thought they were all closed still
The Career Centers are open in most regions for job search assistance, but they have limited ability to help with unemployment claim issues. They can help with identity verification if that's what's holding up your claim, but they can't resolve most technical claim problems. The full unemployment service centers are scheduled to reopen in July.
Update: I actually got through yesterday!! I tried that Claimyr thing someone mentioned above and it actually worked - got me to a real person in about 25 minutes. The agent said my claim had been flagged for "wage verification" because my last employer reported different quarterly wages than what I put on my application. Had to send in my last 3 pay stubs but she expedited it once she had them. Should be fixed within 5 business days! Still ridiculous it took this long but at least there's progress.
That's great news! Glad you were able to get through and find out what was actually happening with your claim. The wage verification flags are pretty common, especially if you had any overtime or bonuses in your last quarter. Keep us posted on whether the payment comes through as promised!
Will do! Just relieved to finally know what's going on rather than being completely in the dark. I'll update once I (hopefully) get the payment.
Need NY unemployment 1099G mailed to my house - what's the right phone number?
I'm trying to file my taxes but never received my 1099G form from NY unemployment. I've checked my online account but can't find a way to request a paper copy be mailed to me. Does anybody know the direct phone number I should call to get my 1099G sent to my house? I'd rather have the physical document than try to print it from the website (my printer's always acting up). Thanks!
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Just wanted to update - I called the (518) 485-7071 number using Claimyr this morning and got through in about 25 minutes. The agent confirmed they're sending out my 1099G today. Said it should arrive within 7-10 business days. So much easier than the hours of hold time I was facing!
That's great news! I've been calling the number directly with no luck so far. I might try that service you mentioned if I can't get through by tomorrow. Thanks for sharing your experience.
This happened to me last yeAr too and when i finally got my 1099G in the mail they had sent it to my OLD address even tho I updated everything online!! Make sure you verify your address is current when you do get thru
Good point, thanks for the heads up. I did update my address in the system when I moved last year, but I'll definitely double check with them.
Mohamed Anderson
just curious how much did u make at ur part time job? cuz if u made too much u might not have gotten anything anyway
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Natalia Stone
AuthorI've been making around $250-300 per week at my part-time job. My full unemployment was $504 weekly before it ended, if that matters for calculating partial benefits.
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Tasia Synder
Based on your part-time earnings, you would likely have qualified for partial benefits. In NY, you can earn up to 30% of your maximum benefit rate without reduction (that would be about $151 in your case). After that, benefits are reduced by 25% for each dollar earned. With $250-300 weekly income, you would have received roughly $204-229 in partial benefits each week. This is why it's worth pursuing the backdating request - you're potentially looking at thousands in benefits you were eligible for. Make sure to emphasize in your request that had you known, you would have been filing weekly claims this entire time.
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Natalia Stone
AuthorWow, that's over $800 a month I've been missing out on. No wonder I've been struggling so much. Thank you for breaking down the calculation - this helps me understand what I'm fighting for. Really appreciate everyone's advice here.
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