New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I work with a nonprofit that helps people with unemployment issues. For forfeit appeals, we're seeing average wait times of 5-7 months right now. The system is horrifically backlogged. My best advice: 1) keep detailed records of EVERYTHING, 2) follow up at least monthly, 3) consider getting help from your state rep as others have suggested.

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do you know any nonprofits that help in the NYC area? getting desperate here...

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Legal Aid Society of NY has an employment law unit that helps with UI issues. Also try Urban Justice Center if you're in NYC specifically.

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They tried to make me forfeit $8600 last year cuz they said I didn't respond to some document request... that they never actually sent me! 🤦‍♂️ Took 6 months to resolve but I eventually got it down to $0. KEEP FIGHTING THEM! They count on people giving up.

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classic new york unemployment nonsense. they LOVE to accuse people of fraud with zero evidence. happened to me in 2019 (pre-pandemic) and it took 4 months to fix. the system is designed to frustrate you into giving up.

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Make sure you didn't accidentally answer a certification question wrong. I nearly had this happen because I misunderstood a question about being "available for work" during a week I had a medical appointment. Even one wrong answer can trigger fraud flags.

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I triple-check all my answers every week, but maybe I slipped up somewhere? It's so stressful when one tiny mistake can cost you everything.

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I've helped 3 family members resolve this exact issue in the past month. Fastest solution was using claimyr.com to get through to a live agent. It's the best money I've ever spent to finally get benefits paid quickly. You'll likely need to verify your identity with documents, but a real agent can process this while you're on the phone instead of waiting weeks. Don't delay!

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How long did it take to get the callback? Been thinking about trying this but worried it's just another scam

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For me it was about 2 hours. My cousin tried it the same day and got a callback in 3 hours. Way better than me hitting redial all day for a week straight lol. Just make sure you're ready to answer when they call!

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Not to be a downer but this same thing happened to me in July... they froze my account for "identity verification" and it took SEVEN WEEKS to resolve. I called every single day. The system is completely broken. Start looking for emergency assistance now just in case.

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ny unemployment and keybank are the most toxic relationship ever lmao. been using the card for 7 months and had nothing but problems. i ended up talking to someone at the dept of labor first and they gave me a special number to call keybank that actually worked. try calling DOL first!

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Wait that's actually smart. How'd you get through to DOL though? Isn't that just as hard?

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Used claimyr.com to get through to DOL first, then got the special KeyBank number from them. worked like a charm. playing 4D chess with these government systems lol

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your supposed to set up direct deposit as soon as u get approved for benefits bro! nobody should be using those trash KeyBank cards in 2023. too late now but for the future: login to ur account > payment method > direct deposit

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Not everyone has a bank account tho

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fair point. but even a prepaid card like chime is better than keybank imo

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The whole ny unemployment system needs to be completely rebuilt from scratch. Total nightmare from start to finish.

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LPT: If you're still waiting on your unemployment tax refund, don't call the regular IRS number - call the Tax Advocate Service instead at 877-777-4778. They can actually look up your specific case and tell you if there are any issues or approximately when to expect your payment. The regular reps have zero visibility into the unemployment adjustment process.

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tried calling but couldn't get through - line was busy for 2 hours straight

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Yeah they're slammed too. Best times to call are right when they open (7am EST) or during lunch (1-2pm EST). Fewer callers then.

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