Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
GalaxyGlider
To address your follow-up question - yes, 'pending' status means they haven't made a determination on your claim yet. This is normal for partial unemployment claims where hours fluctuate, as the system requires additional verification. Regarding the averaging question you asked someone else - New York doesn't technically use an 'averaging' system. Instead, they calculate your benefits on a week-by-week basis. For each week, they check if you worked fewer than 4 days AND earned less than $595 (the current maximum threshold for 2025). If you meet both criteria for a given week, you qualify for partial benefits for that week only. So your one 40-hour week won't disqualify you for other weeks, but you won't receive benefits for that specific week.
Jamal Harris
•Thanks for explaining! That makes sense. So I should just keep claiming each week based on that week's hours and not worry about the one full-time week affecting everything else?
Exactly. Keep claiming week by week. For any week you work 4+ days OR earn $595+, you'll report that and won't receive benefits for that week only. But you'll still be in the system and can claim for future weeks when your hours are reduced again. As for speeding up your pending status - contacting an agent can help, as they can sometimes release payments that are stuck in review. Based on current processing times, if you're still pending after 3-4 weeks, it's definitely worth trying to speak with someone.
Jamal Harris
•Just wanted to update - I finally got through to someone at unemployment (used that Claimyr service someone mentioned above) and they said my payments were pending because my employer hadn't responded to their request for information about my hours. The agent was able to approve my payments since I had documentation of my reduced schedule. My first payment should be processed tomorrow and the card should arrive within 7-10 days after that. Thanks everyone for your help!
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Ethan Taylor
wait did u get a receipt or tracking or anything when u sent it? my friend said always get tracking for anything u send to government people
Luca Romano
•No I didn't get tracking... just regular mail. That was probably a mistake. Too late now though :
Yuki Ito
•For future reference, always send payments to government agencies via certified mail with return receipt. It typically costs around $7 but provides proof of delivery and a tracking number. This documentation can be invaluable if there are any disputes about whether they received your payment.
Nia Jackson
my brother in law just went thru this exact thing! took 12 days total for his benefits to come back. he said the website updated first showing payment received then like 2 days later money came
Luca Romano
•That's reassuring to hear! I'll keep checking the website. Thanks for letting me know about your brother-in-law's experience.
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Why is New York always SO SLOW with everything?? I'm in the same boat waiting. My brother lives in Ohio and got his state unemployment tax adjustment like 3 weeks ago already. Meanwhile NY is dragging their feet as usual. Don't even get me started on how they handled the original unemployment claims last year!!!
Mei Zhang
•I know right?? I waited 11 weeks for my initial claim to be processed last year. Absolute nightmare. But to be fair, they're handling millions more claims than most other states.
UPDATE: Mine just came through!!! Woke up this morning and checked my emerald card - $1,342 deposited! So excited. Looks like they're processing them now. Check your accounts everyone!
Carmen Ruiz
•congrats!! gonna go buy something nice with it?
QuantumQuest
•STILL nothing on mine. 😠Starting to worry something's wrong with my account.
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Update: I finally got through! I tried the Claimyr service that was mentioned, and I was connected to an agent in about 25 minutes. The agent was able to help me file my new claim over the phone. She said the system is totally swamped right now because of layoffs in the tech and manufacturing sectors. She also said that because I had a claim in 2023, there was some confusion in my account that was causing the website to time out. They had to do some kind of manual override. For anyone else having similar issues, definitely try getting through to a live person - the website might not work for certain situations like mine.
Oliver Weber
•That's great news! Did they give you any indication of when you might receive your first payment? With new claims, they typically need to verify with your previous employer, which can take up to 10 business days.
Amina Diop
heyy just checking in - did u get paid yet? im still waiting on mine after 2 weeks
Yes, just got my first payment yesterday! It took exactly 12 business days from when I filed.
Edison Estevez
If the selfie verification is where you're getting stuck, try these exact steps that worked for me: 1. Use a solid color wall as background (white or light blue works best) 2. Make sure light is coming from in front of you, not behind 3. Remove glasses, hats, or anything on your face 4. Hold your phone at eye level (not looking down at it) 5. Move slowly when following the prompts Also, their system sometimes has maintenance periods late at night, so try during business hours if possible.
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Henry Delgado
•These are really helpful specific tips! I'll definitely try again with better lighting and a plain background. I was doing it with my window behind me which probably created shadows on my face.
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James Johnson
Just checking back - were you able to resolve this issue? I'm curious if any of the suggestions worked for you, as I'm helping my brother who's running into similar ID.me verification problems with his NY unemployment claim.
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