New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Get a lawyer ASAP!!! This is slam dunk case for wrongful termination. Most labor lawyers will take it on contingency if the case is strong enough.

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Any recommendations on how to find a good labor attorney in NY? Never had to do this before.

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Try the NY Bar Association referral service: https://nysba.org/lawyerreferral/ They'll match you with someone who specializes in labor law

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i had to call over 200 times to get thru to ny unemployment last month. literally spent 3 days straight just hitting redial. the system is completely broken

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Try claimyr.com - saved me from that redial hell. They get you a callback when they reach a human.

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thx will check it out. about to throw my phone out the window if i have to redial one more time 😫

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I work with a nonprofit that helps people with unemployment issues. For forfeit appeals, we're seeing average wait times of 5-7 months right now. The system is horrifically backlogged. My best advice: 1) keep detailed records of EVERYTHING, 2) follow up at least monthly, 3) consider getting help from your state rep as others have suggested.

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do you know any nonprofits that help in the NYC area? getting desperate here...

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Legal Aid Society of NY has an employment law unit that helps with UI issues. Also try Urban Justice Center if you're in NYC specifically.

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They tried to make me forfeit $8600 last year cuz they said I didn't respond to some document request... that they never actually sent me! 🤦‍♂️ Took 6 months to resolve but I eventually got it down to $0. KEEP FIGHTING THEM! They count on people giving up.

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they tried the same BS with me last year! kept saying they couldn't issue just the federal part. finally i threatened to file a complaint with the US Dept of Labor and suddenly they found a way to do it. don't give up!

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Not so fun fact: ny unemployment intentionally makes these processes difficult and gives agents limited training on complex cases. it's literally designed to make people give up on benefits they're entitled to. the worse their numbers look, the better it is for politicians who want to say they're "combating fraud" or "reducing dependency." FIGHT FOR YOUR MONEY!

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This is 100% true. My sister works for the state (not NYSDOL but adjacent) and confirms this is deliberate policy. They call it "disincentivizing continued claims" 🤮

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That's so messed up but explains a lot about why this process has been so frustrating

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Major identity theft: Fake unemployment claim filed in my name AND suspicious IRS transcript with multiple unauthorized tax refunds and amended return

Something really strange just happened. I logged into my account to check on an old claim from last year and noticed there's a NEW active unemployment claim that I never filed! I'm currently employed full-time and have been at the same company since October. The claim was apparently filed two weeks ago. There's even a payment issued for $418 that I never received. I checked my bank accounts and nothing was deposited. What's even more concerning is this isn't the first identity issue I've had. I just checked my IRS account transcript and noticed some strange activity there too. Looking at my transcript dated Apr. 16, 2021 (my return was received Mar. 09, 2021), I can see multiple transactions that I don't recognize: TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20210705 03-09-2021 $0.00 16211-445-45073-1 806 W-2 or 1099 withholding 04-16-2021 -$3,235.00 766 Tax relief credit 04-28-2020 -$3,400.00 766 Credit to your account 04-28-2020 -$2,000.00 846 Refund issued 04-16-2020 $4,400.00 290 Additional tax assessed 20201505 04-28-2020 $0.00 16254-999-05099-0 971 Notice issued 04-28-2020 $0.00 766 Tax relief credit 01-19-2021 -$2,200.00 766 Credit to your account 01-19-2021 -$2,200.00 846 Refund issued 01-05-2021 $3,400.00 290 Additional tax assessed 20205302 01-19-2021 $0.00 16254-999-05055-0 766 Credit to your account 04-16-2021 -$2,687.00 766 Credit to your account 04-16-2021 -$2,100.00 846 Refund issued 02-25-2021 $6,022.00 971 Amended tax return or claim 04-30-2021 $0.00 forwarded for processing 977 Amended return filed 04-30-2021 $0.00 43277-521-68513-1 766 Credit to your account 04-16-2021 -$2,074.00 290 Additional tax assessed 20212905 08-10-2021 $0.00 17254-602-05044-1 971 Notice issued 08-10-2021 $0.00 846 Refund issued 07-29-2021 $2,082.69 776 Interest credited to your account 08-10-2021 -$9.69 I'm freaking out because it seems like someone has stolen my identity to not only file an unemployment claim but possibly tampered with my tax information. I don't recognize some of these refunds being issued! For example, there's a refund issued on 07-29-2021 for $2,082.69 with interest credited of $9.69 that I have no recollection of receiving. There are also multiple tax relief credits and credits to my account that I'm not sure about, including credits on 04-28-2020, 01-19-2021, and 04-16-2021. I see an amended return was filed on 04-30-2021, but I don't remember filing an amendment. I immediately changed my password for my unemployment account and called the fraud department but can't get through to anyone. I'm also planning to contact the IRS about these suspicious transactions. Has this happened to anyone else? What steps should I take to protect myself and report this? I'm worried about tax implications and how this might affect me if I ever actually need unemployment in the future. Should I be filing a police report? Contacting credit bureaus? This whole situation is giving me massive anxiety.

Pro tip: when you finally get someone on the phone, ask them to put notes in your file that you're a victim of identity theft AND ask them to flag your account to require additional verification for any future claims. Otherwise this could happen again!

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The worst part about this whole thing is it's IMPOSSIBLE to get anyone on the phone at ny unemployment 😤 I spent literal days trying before I found a workaround. Use claimyr.com - they'll get you a callback from an actual agent instead of waiting on hold forever. Saved me so much stress when I was dealing with fraud on my account.

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hmm i've been burned by these 'services' before... what makes this different?

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The difference is they don't claim to do anything with your claim - they just get you past the phone system nightmare. For identity theft you HAVE to talk to someone, there's no way around it. And trying to get through yourself is basically impossible right now.

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I think your supervisor's statement is key here. Make sure it clearly states you were laid off and did not quit. At the hearing, they'll probably ask why your employer is claiming otherwise.

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Call ur local legal aid! Most counties have free legal services that help with unemployment hearings. They can even represent you at no cost if you qualify financially. Google "[your county] legal aid unemployment" and something should come up.

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THIS!! I had legal aid help me and it made a huge difference. The lawyer knew exactly what to say and what evidence was most important.

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