New York Unemployment

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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Can I get NY unemployment after quitting job due to injury? Doctor ordered 6 weeks recovery

I was on unemployment, then got a job for only ONE WEEK before I got injured. My doctor has ordered me to stay off work for 4-6 weeks while I recover from surgery. When I tried to go back to my employer, they said there's no work available right now. I'm not sure what to do - can I reapply for NY unemployment since the job fell through? Or should I be applying for disability instead? Has anyone dealt with this situation before? I need some sort of income while I'm recovering and really don't know what my options are right now. Any advice would be appreciated!

Another option to consider would be applying for Emergency Assistance to Families (EAF) through your local Department of Social Services. This is designed for temporary financial crises like yours. The application process is separate from both unemployment and disability. You'll need documentation of your medical situation and financial need.

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Aria Khan

Author

Thank you! I hadn't even heard of this program. I'll look into it tomorrow morning.

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To summarize your options: 1. Check if you qualify for NY disability through a previous employer (if you worked within the last 26 weeks before your injury) 2. Apply for emergency assistance through DSS while waiting to be cleared for work 3. Once medically cleared, apply/reapply for unemployment if your employer still doesn't have work available 4. Consider calling 211 (United Way helpline) which can connect you with additional local resources The key is documenting everything - keep copies of all medical records, work communications, and application confirmations.

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Aria Khan

Author

Thank you so much for laying out all my options! I'll start with checking on disability through my previous employer since I worked there for 2 years before getting laid off and going on unemployment. Really appreciate everyone's help with this confusing situation.

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Is NY unemployment offering a new stimulus payment in 2025? Confused about eligibility

I'm hearing mixed things about a possible new stimulus payment for NY unemployment recipients. Someone at work said there's a new payment coming but only for people with kids? I'm currently on regular UI benefits and trying to figure out if I qualify for any additional money. Has anyone received any notification about this from NY DOL? The website doesn't seem to have any clear info about it.

So frustrating!!! I got excited when I heard about this from my neighbor. I'm barely making ends meet with the current benefit amount, I was hoping there was some extra help coming. Why would they spread fake news about this? Got my hopes up for nothing!

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EXACTLY!!! They need to do SOMETHING to help people. The cost of everything is insane now! How are we supposed to survive on these tiny unemployment checks??

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Just to be 100% clear for everyone in this thread: • There is NO new stimulus payment for unemployment recipients • The NY Child Tax Credit is for tax filers with dependent children • Some UI recipients may receive retroactive payments if their claims were incorrectly calculated • Regular UI benefits in NY still have a maximum duration of 26 weeks • The maximum weekly benefit amount remains $594 for 2025 If you're struggling to reach someone at DOL to resolve issues with your existing claim, consider using a service like Claimyr to get through the phone lines. I've recommended it to several people who were stuck in claim limbo.

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Thanks for the clear breakdown! This makes a lot more sense now. I'll stop looking for news about a stimulus payment.

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NY unemployment claim says 'pending ID verification' for 3 weeks - can't reach anyone!

I submitted my NY unemployment claim on February 5th, 2025, and it's been stuck on 'pending ID verification' status for over 3 weeks now. I uploaded all the required documents (driver's license, SS card, and birth certificate) through their ID.me verification system the same day. The website says verification usually takes 7-10 business days, but it's been way longer and I'm getting seriously worried. I've called the NYSDOL helpline about 30 times in the past week - either get disconnected immediately or wait on hold for 2+ hours only to get hung up on. I've sent 5 messages through their online message center with zero response. My rent is due in a week and I'm completely out of savings. Has anyone else had their claim stuck on ID verification this long? Is there ANY way to actually speak to a human at NYSDOL? I'm desperate for help.

My friend just went through this exact situation last month. After weeks of calling and getting nowhere, she actually got through by using that Claimyr service someone mentioned above. She said it was worth it because the agent was able to see that her ID verification had actually been approved internally but hadn't updated in the system. They fixed it while she was on the phone and her status changed to approved the next day. I think the bigger issue is that the new ID.me system isn't communicating properly with the main NYSDOL system. Sometimes the verification goes through on the ID.me side but doesn't register correctly with unemployment. That's why talking to an actual agent who can check both systems is so important.

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That's really helpful to know - sounds like it might be worth trying Claimyr to get through to someone. It's frustrating that we have to use a third-party service just to access a government agency we should be able to reach directly, but at this point I'm willing to try anything that works.

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I had a pending ID verification that took forever too! But here's what finally worked for me: I found an email address for the ID verification department directly: NYSIDverify@labor.ny.gov (not the general unemployment email). I sent them an email with my claim ID in the subject line, and attached copies of my documents again. Got a response within 2 days saying they were expediting my verification, and it was approved 3 days later. Not sure if this email still works (this was in February) but might be worth trying!

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Thank you so much for this email address! I'll definitely try this today. Did you include your full claim ID and any other identifying information in the email?

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Yes, I included my full claim ID, last 4 of SSN, full name, and date of birth in the email. I also made the subject line really specific: "URGENT ID VERIFICATION DELAY - Claim ID: [my claim number]" - I think that helped get it noticed!

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NY unemployment 1099-G missing overpayment deductions - tax reporting issue

Just got my 1099-G from NY unemployment and there's something really weird going on. Last year I had to repay about $2,470 because of an overpayment from DOL (they said I underreported some part-time income). I paid it all back in July 2025, but my 1099-G shows the FULL amount I was initially paid, with no adjustment for the money I returned! Shouldn't the 1099 only show what I actually got to keep? Now it looks like I need to pay taxes on money I didn't even get to keep. Has anyone else dealt with this? How do I get them to fix my 1099 before I file my taxes?

My sister had this exact same issue but with her 2024 1099-G. She never bothered to get it fixed and ended up paying taxes on money she didn't keep. Don't make the same mistake! The IRS doesn't know you paid money back unless the 1099 is corrected or you specifically claim it on your tax return.

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That's exactly what I'm worried about! I don't want to pay extra taxes on money I had to return. Thanks for the warning - I'm definitely going to keep pushing until this is fixed.

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Any update on your situation? Were you able to get the corrected 1099-G?

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Yes! Finally got my corrected 1099-G yesterday - took about 17 business days total. The new form shows the correct amount ($4,930 less than the original). Such a relief! For anyone else dealing with this: be persistent, keep detailed records of all your repayments, and don't file your taxes until you have the corrected form in hand. Thanks everyone for your help!

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Can I withdraw money from my NY unemployment Key Bank card while my account has a hold?

I just checked my ny unemployment account and there's a hold on it, but I really need to access the money on my Key Bank debit card. Has anyone had this happen? Can I still withdraw cash from an ATM even with the hold? I've got rent due in 3 days and I'm freaking out a little. The website isn't clear about what I can and can't do when there's a hold.

EVERYBODY saying "just call" has NO IDEA how impossible it is to get through right now!!! I called 50+ times a day for a WEEK and never got past the automated system. That's why I was stuck for 6 weeks! They're severely understaffed since the January 2025 system upgrade.

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That's exactly why I ended up using that call connect service. The regular phone line is completely jammed. I calculated that I wasted about 22 hours trying to call before I found an alternative.

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Update: According to NYSDOL's latest announcement, they're automatically removing certain types of holds within 5 business days if they're related to the system verification process that started in January 2025. Check your email and the Message Center in your account for any communications about the specific type of hold.

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Just checked my Message Center and there's nothing explaining the hold. I'm going to try calling tomorrow morning. Thanks everyone for your help - at least now I know I need to talk to someone directly and that I can ask about an emergency funds release for my rent.

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