New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Yuki Watanabe

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Just wanted to update - I called the (518) 485-7071 number using Claimyr this morning and got through in about 25 minutes. The agent confirmed they're sending out my 1099G today. Said it should arrive within 7-10 business days. So much easier than the hours of hold time I was facing!

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Luca Ricci

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That's great news! I've been calling the number directly with no luck so far. I might try that service you mentioned if I can't get through by tomorrow. Thanks for sharing your experience.

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Aisha Mohammed

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This happened to me last yeAr too and when i finally got my 1099G in the mail they had sent it to my OLD address even tho I updated everything online!! Make sure you verify your address is current when you do get thru

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Luca Ricci

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Good point, thanks for the heads up. I did update my address in the system when I moved last year, but I'll definitely double check with them.

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Oliver Becker

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my sister works at the DOL call center and she says they get tons of these questions every day. the answer is always file anyway and let them determine eligibility. worst they can say is no!!

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Paolo Marino

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To summarize what everyone's said: Yes, you can likely get regular UI benefits for your quarantine period, but success depends on: 1. Filing immediately 2. Having documentation of the quarantine directive 3. Making sure your employer categorizes this as temporary layoff rather than leave of absence 4. Answering the weekly certification questions correctly And be prepared for the waiting week where you won't receive benefits, plus possible processing delays. Hope it all works out for you!

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StardustSeeker

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I really appreciate everyone's help. I just submitted my application and made sure to classify it as temporary layoff due to employer-mandated quarantine. My manager sent me an email about the quarantine so I have that as documentation. Fingers crossed it goes through smoothly!

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Kiara Greene

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glad u got it fixed! next time this happens (and with NY unemployment, there's always a next time lol) u know what to do

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Jenna Sloan

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OF COURSE it was a "security hold" they "forgot" to tell you about!!! They do this ALL THE TIME. At least you got your money. I'm still fighting with them over back payments from December!!!

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Heather Tyson

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If you're still having issues with back payments from December, you should request a callback from a supervisor specifically. Regular agents often don't have the authority to release payments that far back. Make sure to mention you need to speak with someone about "retroactive payment authorization.

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Owen Jenkins

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make sure u follow up every week after u send the letter. call them and ask for status update. if u dont bug them they will just ignore it trust me

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Lydia Bailey

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Thank you everyone for all the helpful advice! I'm going to write the letter today and include all the documentation I have about the technical issues I experienced. Will definitely send it certified mail and follow up regularly. Will update when I hear back from them!

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Sofia Price

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Good luck! Hope you get your backpay soon. The waiting is the hardest part.

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Niko Ramsey

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When I tried calling NYSDOL to set up tax withholding, I couldn't get through for two weeks. Finally used Claimyr (claimyr.com) and got connected to an agent in about 20 minutes. Was able to set up the withholding and also fix another issue with my claim. Totally worth it to avoid the headache of trying to get through on my own.

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Anna Kerber

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Does it cost $$$? Im already broke from owing all these taxes!

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Danielle Mays

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Update: I set up an IRS payment plan online - it was actually pretty easy! For anyone in the same situation, I'm paying about $35/month over 72 months with a small setup fee. Will try to pay it off faster when I can, but this takes the pressure off for now. For NY state taxes, I had to call and it took a while, but got on a 24-month plan for that portion. Thanks everyone for the advice!

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Seraphina Delan

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Glad you got it sorted out! That's a very manageable payment. Just remember that interest continues to accrue on the unpaid balance, so paying it off faster when you're able will save you money in the long run.

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