New York Unemployment
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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Should I amend my NY unemployment tax return myself or wait for IRS refund assessment?
I filed my taxes a couple months ago and included my NY unemployment income. I know there's supposed to be some tax break on unemployment benefits, but I haven't received any refund adjustment yet. The IRS website just says my return has been received but there's no info about any assessment or adjustment for the unemployment tax refund. I'm single with no dependents, so I thought I'd be in the first group to get processed? Should I just go ahead and amend the tax return myself or keep waiting? Has anyone received their unemployment tax refund yet? I'm worried I'm missing something important here.
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Need help getting through to NY unemployment - what docs needed for recertification?
I've been trying to get through to someone at NY unemployment for DAYS about my recertification. My benefits stopped 2 weeks ago and I got a letter saying I need to recertify, but it doesn't say what documents I need to send in. I've called at least 20 times and keep getting the 'high call volume' message. Has anyone successfully gotten through recently? And does anyone know exactly what documents I need to mail in for the 2025 recertification process? My letter just says 'submit appropriate documentation' which isn't helpful at all. Getting desperate as rent is due next week.
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Here's a comprehensive checklist for NY unemployment recertification in 2025: 1. Form UI-RQ25 (Recertification Questionnaire) 2. Form UI-WH25 (if you worked during your benefit year) 3. Copy of the recertification notice (keep your original) 4. Photo ID (driver's license, state ID, or passport) 5. Last 3 paystubs (if applicable) 6. W-2s or 1099s from 2024 7. Form UI-CV25 (if you had address or banking changes) 8. Proof of job search activities (at least 3 per week) Make sure to write your claimant ID on every page, send via certified mail, and keep copies of everything. Processing is currently taking 3-4 weeks minimum.
This is GOLD. Thank you so much for the detailed checklist. Quick question - for the job search activities, do I need to use their specific form or can I just write them out on paper with dates and contact info?
You should use Form UI-JS25 (Job Search Record) which you can download from your online account. If you can't access that, a detailed list on paper is acceptable as long as it includes: date of contact, company name, position applied for, method of contact (email, phone, in person), contact person's name and info, and result of the contact. But the official form is always preferred.
Just wanted to update everyone - I used the Claimyr service that someone recommended above and actually got through to an agent! Took about 45 minutes instead of days of redialing. The agent confirmed everything about the documents needed and even sent me an email with links to download all the forms. Also, they said I could bring everything to the local office in person instead of mailing it if I'm worried about delays. Thanks everyone for your help!
That's awesome! Did they say if bringing it in person speeds up the processing time??
They said it can be 1-2 weeks faster because they scan it right away instead of waiting for the mail sorting. But you need an appointment for in-person submission - can't just walk in.
NY unemployment claim denied for insufficient wages - need advice on backdating
Just got some frustrating news after calling NY unemployment for MONTHS (literally since January 2025). Finally got through yesterday only to be told I didn't meet the wage requirements for the quarter I applied in. No one mentioned this during my previous calls! The DOL rep suggested I request to backdate my claim to a quarter where I had sufficient wages, which I just did through the unemployment website. Has anyone else dealt with this wage requirement issue? Did backdating actually work? Any other steps I should take? I'm stressed about how long this might drag out since I've already waited months with no income.
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Just a follow-up on this thread - for those dealing with backdating requests, here's what to expect in the process: 1. After submitting the backdating request, you'll likely need to wait 2-3 weeks for initial processing 2. If approved, you'll receive a notice to complete backdated certifications for all weeks you're claiming 3. After completing backdated certifications, payment typically takes another 1-2 weeks 4. If there are any issues with your backdated certifications, you may need to speak with a claims examiner The total process typically takes 3-5 weeks if everything goes smoothly. Document everything and be prepared to follow up regularly.
Thank you so much for this timeline! At least now I know what to expect. I'm going to get all my documentation together and then follow up with a call next week. This has been incredibly helpful.
Has anyone had their backdating request denied? I'm worried they're going to reject mine and then I'll be completely out of options. My savings are almost gone and I don't know what I'll do if this doesn't work out. The anxiety is killing me!!!
Mine was initially "stuck in processing" for weeks until I was able to speak with someone directly. The online system doesn't handle these special cases well. That's why I mentioned the Claimyr service earlier - sometimes you need to actually talk to a human to get these complex issues resolved.
Will NY unemployment refund taxes withheld after tax waiver period ended?
I'm confused about the tax situation with my NY unemployment benefits. During that tax-free period last year, I never went back to change my withholding settings, so they've been taking taxes out of my payments this whole time. Does anyone know if we're getting those taxes refunded now? I heard something about another round of tax exemptions but can't find clear info on the NYSDOL site. Should I have changed my settings or will they automatically refund the withheld taxes? Been getting benefits since November 2024 if that matters.
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I had a similar question last month when I was talking to my tax guy about my 2024 returns. He said the tax exemption was super specific about which months were covered and there's definitely no automatic refund coming. He actually recommended keeping withholding ON for unemployment because the amount they take out is pretty small compared to what you might owe if you have other income too. When I did my taxes, I actually got some back because I had other deductions that offset it.
wait r u talking about state taxes or federal taxes? cause thats totally different things
Good question for clarification. The exemption period applied to federal taxes only. New York State has its own tax treatment of unemployment benefits, which may differ. Always consult with a tax professional about your specific situation, especially if you have questions about state-specific tax treatments.
NY unemployment payment missing for week of 8/8 - system glitch not paying benefits
Has anyone else not received their NY unemployment payment from last week because of some 'glitch' in the system? I certified as usual, but my payment for the week ending 8/8 never showed up in my account. I just certified again this week and that payment is already showing in the system, but it completely skipped the previous week! Nothing for 8/8 at all. I called the NYSDOL number at least 15 times but can't get through to anyone. Is this happening to others? Do I need to do something special to get that missing week's payment?
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Here's the official update from NYSDOL about this issue: 1. The payment processing system experienced a technical failure during the batch processing of payments for week ending 8/8/2025 2. Approximately 86,000 claimants were affected 3. All affected payments are being reprocessed automatically 4. The reprocessing began on 8/15 and will continue through 8/19 5. Claimants do NOT need to recertify or take any action 6. The system is now fixed and all current/future payments should process normally If you don't see your payment by 8/20, then you should contact them directly. Their system shows which accounts were affected by the glitch, so they can verify and expedite if needed.
Thank you for this information! Where did you find these details? I've been checking the website daily but haven't seen any announcements about the issue.
It's on their Twitter account (@NYSLabor) and also if you log in to your account and look at the Messages section, there should be a system notification about it. They don't always put these announcements on the main website unfortunately.
Carter Holmes
Thanks everyone for the helpful advice! I've decided to be patient and NOT amend my return. I created an account to check my tax transcript as suggested and will keep an eye on it for those codes. It's been about 9 weeks since I filed, so I'll give it another month before I consider calling the IRS. Really appreciate all the insights!
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Sophia Long
That's the right approach. Most people are getting their adjustments, it's just taking longer than the IRS initially suggested. Keep us posted when you receive yours!
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