Just to add some factual information that might help others: The backpay process for NY unemployment in 2025 involves several steps: 1. Filing the TC-12.3 form (Request for Retroactive Payment) 2. Assignment to a specialized backpay processor (not a regular claims examiner) 3. Review of your work and earnings history for the backpay period 4. Determination of eligibility for each week claimed 5. Processing of payments if approved The official timeframe is 10-15 business days, but in reality, it often takes 3-6 weeks. The key is making sure step #1 and #2 actually happen. Many claims get stuck because the form is filled out but never properly submitted into the processing queue. One tip: When you call, ask them for a "confirmation number" for your TC-12.3 submission. If they can't provide one, the form probably wasn't properly submitted.

Just as a follow up - did you ever get this resolved? I'm curious whether you had to call back multiple times or if they actually processed your backpay claim after that first call where they completed the TC-12.3.

wait did u get a receipt or tracking or anything when u sent it? my friend said always get tracking for anything u send to government people

my brother in law just went thru this exact thing! took 12 days total for his benefits to come back. he said the website updated first showing payment received then like 2 days later money came

To address your follow-up question - yes, 'pending' status means they haven't made a determination on your claim yet. This is normal for partial unemployment claims where hours fluctuate, as the system requires additional verification. Regarding the averaging question you asked someone else - New York doesn't technically use an 'averaging' system. Instead, they calculate your benefits on a week-by-week basis. For each week, they check if you worked fewer than 4 days AND earned less than $595 (the current maximum threshold for 2025). If you meet both criteria for a given week, you qualify for partial benefits for that week only. So your one 40-hour week won't disqualify you for other weeks, but you won't receive benefits for that specific week.

Exactly. Keep claiming week by week. For any week you work 4+ days OR earn $595+, you'll report that and won't receive benefits for that week only. But you'll still be in the system and can claim for future weeks when your hours are reduced again. As for speeding up your pending status - contacting an agent can help, as they can sometimes release payments that are stuck in review. Based on current processing times, if you're still pending after 3-4 weeks, it's definitely worth trying to speak with someone.

Why is New York always SO SLOW with everything?? I'm in the same boat waiting. My brother lives in Ohio and got his state unemployment tax adjustment like 3 weeks ago already. Meanwhile NY is dragging their feet as usual. Don't even get me started on how they handled the original unemployment claims last year!!!

UPDATE: Mine just came through!!! Woke up this morning and checked my emerald card - $1,342 deposited! So excited. Looks like they're processing them now. Check your accounts everyone!

Update: I finally got through! I tried the Claimyr service that was mentioned, and I was connected to an agent in about 25 minutes. The agent was able to help me file my new claim over the phone. She said the system is totally swamped right now because of layoffs in the tech and manufacturing sectors. She also said that because I had a claim in 2023, there was some confusion in my account that was causing the website to time out. They had to do some kind of manual override. For anyone else having similar issues, definitely try getting through to a live person - the website might not work for certain situations like mine.

heyy just checking in - did u get paid yet? im still waiting on mine after 2 weeks