For anyone still dealing with this: I work with a community assistance program, and we're seeing this issue affect quite a few people. The NYSDOL is processing these delayed payments in batches based on certification date. If you certified on the 7th like the original poster, you should see your payment by tomorrow or Friday at the latest. The technical issue was related to the system not properly recognizing certifications that crossed the calendar year boundary. It's something they've actually encountered in previous years as well. One important note: make sure your direct deposit information is current and accurate. Some people have had their payments delayed further because they changed banks recently but didn't update their profile.

I'm having a similar issue but mine says I've exhausted my benefits?? But I've only been collecting for 8 weeks! Does anyone know if this could be related to the same glitch? I'm freaking out because I have no idea what's going on and I NEED this money for my car payment!!

My heart goes out to you! I'm going through something similar but mine says I made way LESS than I actually did. So they're giving me like $187 a week when I should be getting the maximum benefit! This system is seriously rigged against us. I'm definitely going to request a hearing after seeing your post. Thank you for sharing this info!

Quick tip: While waiting for your hearing, continue certifying for benefits each week. Even though you're not getting paid right now, if the hearing goes in your favor (which it should if you have proper documentation), you'll receive backpay for all properly certified weeks. Missing a week of certification means losing that week of benefits permanently.

After reading through this thread, I want to clarify something important: If your employer has between 5-99 employees, they are required to provide up to 5 days of paid sick leave per year under NY State Sick Leave Law. If they have fewer than 5 employees but a net income of more than $1 million, the same rule applies. Even employers with fewer than 5 employees and less than $1 million in net income must provide up to 5 days of unpaid sick leave. If your employer is violating this law, you can file a complaint with the NY Department of Labor. The fact that it's COVID-related doesn't matter anymore for special benefits, but your basic sick leave rights still apply.

glad u figured it out! my friend had to call the labor dept about something similar last year and they actually helped her get her sick pay. good luck!

I got approved for tourism fund but it took FOREVER and the extra 13 weeks didn't start until my regular benefits ran out. Don't expect it to be quick. The whole process is stupid and feels designed to make people give up. Typical NY bureaucracy nightmare.

Thank you everyone for all the helpful information! I finally was able to get through to an agent using that Claimyr service (it really did work in just a few minutes). The agent confirmed I'm eligible since our hotel was in the Niagara tourism zone, and she helped me find the right forms in my account. Apparently I need both UI-TRF25 and the employer certification form. I've already contacted my former manager to fill out their part. The agent also mentioned that while my application is processing, my regular benefits will continue normally. Once approved, I'll get an extension of 13 weeks after my regular benefits end, plus access to some retraining programs if I want them. I really appreciate all the help from everyone here!

This might sound weird, but have you tried reaching out to them on Twitter? I've seen some people get responses that way. Worth a shot! 🤷‍♀️

Guys I'm telling you, we need to organize and demand better from our government agencies. This is ridiculous. Who's with me? ✊