NY unemployment denied - need help proving work history as new permanent resident since 2025
I moved to the US as a permanent resident in January 2025 and started working right away. But I lost my job at the end of March when our company downsized. When I applied for NY unemployment, they're now asking for proof of employment that I don't have! I only worked for 3 months before losing my job. My employer paid me in cash for the first month while my paperwork was processing, and I don't have many pay stubs yet. DOL is asking for all these documents I just don't have as a new resident. Has anyone dealt with this situation? What can I use as proof when I have limited documentation? I'm really stressing out because I need this income to survive.
23 comments
Nia Williams
I had a similar situation when I first came to NY. You should definitely try to get whatever documentation you can from your employer - even an employment letter stating your start date, hourly wage, and hours worked would help. Also, do you have any bank statements showing deposits? Text messages about your work schedule? Anything that proves you were working those months could potentially help.
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Mateo Gonzalez
•Thanks for the ideas! I do have some bank deposits but they're irregular because of the cash payments at first. I might have some text messages with my supervisor about schedules... I'll look through my phone. Do you think emails would work too? I have a few about training and onboarding.
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Luca Ricci
The NYSDOL requires proof of employment to establish your base period wages. Since you were only employed for 3 months, you'll need to use the Alternate Base Period (ABP) option. Here's what can work as acceptable proof: 1. Any pay stubs you have 2. W-4 form you completed when hired 3. Employment verification letter from your employer 4. Bank statements showing deposits 5. Tax documents (even partial ones) 6. Written statements from coworkers or supervisors The key is submitting as many different types of proof as possible. Make sure to file your Request for Reconsideration (Form TC-403) within 30 days of receiving the denial.
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Mateo Gonzalez
•This is SO helpful! I do have my W-4 form and I can definitely ask my old supervisor for a letter. I didn't know about the Alternative Base Period option - is that something I need to specifically request or will they automatically consider it?
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Aisha Mohammed
have u tried calling them?? sometimes talking to a real person helps way more than just sending stuff online. my cousin was in simlar situation and got it fixed in one call
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Mateo Gonzalez
•I've tried calling like 10 times! Either busy signal or I get put on hold forever and then disconnected. It's driving me crazy...
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Ethan Campbell
I went through something similar in 2025 after moving from California. The NY unemployment system is particularly strict about documentation for recent residents. One thing that helped me was using Claimyr to actually get through to an agent. I was getting nowhere with regular calls but their service connected me to a rep in about 20 minutes. I explained my situation and the agent told me exactly what alternative documents would be acceptable in my case. You can check them out at claimyr.com - they have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Once I got through to someone, they were actually pretty flexible about accepting my limited documentation. The key was explaining my situation to a real person rather than just submitting documents online.
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Mateo Gonzalez
•I've never heard of that service before, but at this point I'm desperate enough to try anything. It would be such a relief to actually talk to someone instead of fighting with the automated system. Thanks for sharing!
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Yuki Watanabe
DONT WASTE UR TIME!! The DOL is IMPOSSIBLE to deal with for immigrants!! I submitted EVERYTHING - bank statements, emails, even photos of me at work - and they STILL denied me last year. The system is rigged against newcomers. They demand proof but then reject whatever u send them. I appealed TWICE and got nowhere. They just don't want to pay us!!!
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Luca Ricci
•While the system can be frustrating, it's not accurate that immigrants are automatically denied. The key is submitting the right combination of documents and properly explaining your situation. Many recent permanent residents successfully receive benefits when they provide sufficient alternative documentation. Don't give up without trying all options.
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Carmen Sanchez
did you check if your employer reported your wages to the state? sometimes that's the issue. my boss wasn't reporting my income properly and that's why i got denied at first. you can request your wage history from nysdol to see what's showing up in their system.
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Mateo Gonzalez
•That's a good point! I hadn't even thought about that. My employer was a small business, so maybe they didn't report everything correctly. How do I request my wage history? Is that something I can do online?
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Andre Dupont
My situation was completely different (got laid off after 5 years at the same company) but I just wanted to say hang in there! The unemployment system is really overwhelming especially when you're new to the country. My neighbor went through something similar and eventually got approved after submitting literally everything he could find that proved he was working. Don't give up!
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Mateo Gonzalez
•Thank you for the encouragement! It's just so stressful when you're counting on that money for rent and food. I'm trying to stay positive.
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Luca Ricci
To request your wage history, log into your NY.gov account, go to My Online Services, and under the Unemployment Insurance section, select "View Payment History." This will show what wages are on record. If they're incorrect, you'll need to file a Request for Reconsideration. Regarding the Alternate Base Period - yes, you need to specifically request this. When you speak with an agent, make it clear that you want your claim evaluated under the ABP rules. This looks at your most recent completed quarters rather than the standard base period. Finally, gather digital copies of ALL documentation before calling. This makes the process much faster when you do reach someone.
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Mateo Gonzalez
•Thank you! I'll check my wage history right now. I'm collecting everything I can find - emails, texts, the few pay stubs I have, bank statements, even photos from work events. Hopefully this will be enough to prove I was actually employed.
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Nia Williams
One more thing to try - if you filed taxes (even a partial year), your tax return can be really helpful proof. Also, do you have any work emails from your company email account? Those can establish your employment dates too. Export them to PDF with the headers showing dates.
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Mateo Gonzalez
•I haven't filed taxes yet since I just started working in January, but I do have work emails! That's a great idea to save them as PDFs with the headers. I'll do that tonight.
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Aisha Mohammed
did u get thru to anyone yet?? my friend used that claimyr thing 2 and said it worked but cost $. was it worth it??
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Ethan Campbell
•I can only speak for myself, but it was absolutely worth it in my situation. I spent nearly two weeks trying to get through the regular way and wasted hours on hold. The service got me connected to a live agent who resolved my issue in one call. When you're potentially missing out on weeks of benefits, the value is pretty clear. But everyone's situation is different.
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Carmen Sanchez
so what happend with your case? did they approve you yet?
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Mateo Gonzalez
•Just got the decision today! They approved my claim based on the alternative documentation I provided! The agent I spoke with really helped guide me on exactly what to submit and how to organize it. I'm so relieved. The backpay should hit my account next week. Thanks everyone for all your help and advice!
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Andre Dupont
That's awesome news! So happy for you! Makes me feel better about the system knowing it worked out eventually.
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