New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

That's excellent news! This is exactly why it's crucial to regularly check the online messaging system. I'm glad you were able to identify and resolve the issue. Once the claim is approved, he should receive all backpay for the weeks he's been certifying since February. Make sure to continue certifying weekly while waiting for final approval.

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So glad to hear this! It's amazing how often the solution is something relatively simple that just wasn't communicated well. Hoping you get that backpay soon!

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For those wondering, the eligible businesses for the tourism card include: - Restaurants and food service locations - Retail shops - Grocery stores (most major chains) - Entertainment venues (theaters, museums, etc.) - Hotels and accommodations - Transportation services within NY The idea is to keep the money circulating in the NY economy rather than being withdrawn as cash. While it's not ideal if you need rent money, it can free up your other funds by covering food and essentials from eligible stores.

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grocery stores count??? thats actually super helpful, gonna use mine at wegmans tomorrow!!!

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Thanks everyone for the helpful info. I completely misunderstood what this card was for. I checked my regular unemployment benefits and they're still coming separately, so this tourism card is just an extra thing. Still wish I could use it for rent, but at least I can use it for groceries and save my regular benefits for rent. Going to check that portal for the list of places that accept it.

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I just wanted to update everyone - I just checked my account and the payment FINALLY showed up! It's dated today even though I certified on Sunday. Hopefully everyone else starts seeing their payments come through too.

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That's great news! I just checked mine and still nothing, but this gives me hope they're working through the backlog. Thanks for updating us!

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got mine too just now

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UPDATE: My payment just came through! Looks like they're catching up on the backlog. Check your accounts if you're still waiting!

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FINALLY got mine too. No explanation, no apology, nothing. Just suddenly appeared. This system is a JOKE.

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Same here, payment arrived this morning. Glad this was resolved relatively quickly, though some communication from NYSDOL would have been nice rather than leaving us all in the dark.

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my cousin had the exact same problem and he went to his local state rep's office and they helped him cut through all the red tape. might be worth trying

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THIS is smart advice! State representatives can often help when state agencies are giving you the runaround. They have direct contacts and can expedite cases. I've seen this work for several people!

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Update: I managed to reach someone at NYSDOL using the Claimyr service that was recommended here. The agent confirmed this is definitely identity theft and has escalated my case to their fraud department. They're sending me paperwork to formally dispute the 1099-G and said I should also file a police report ASAP for documentation. They're also helping me establish a new account with additional identity verification measures. Thank you all for your help and suggestions! I'll post another update when this is resolved in case it helps someone else.

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That's great progress! Make sure to complete all the paperwork they send you as quickly as possible. Getting this documented promptly with both NYSDOL and law enforcement will help establish your case. Keep detailed notes of everyone you speak with (names, ID numbers, dates) and follow up if you don't hear anything within their stated timeframe.

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One additional piece of advice: New York requires you to register with NY JobZone and create an active job search plan within 7 days of filing your unemployment claim. Many people miss this step and it can delay your benefits. Since you're part of a mass layoff, you should also check if your company is covered under the WARN Act, which might entitle you to additional benefits or services.

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I hadn't heard about the JobZone requirement! Thank you so much for mentioning it. I'll make sure to register right after filing my claim.

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Based on the responses here, it's clear your situation should result in approval. To summarize the key steps: 1. File immediately 2. Select the correct reason for separation (layoff due to business closing) 3. Upload/provide the employer letter when prompted 4. Begin weekly certifications right away 5. Register with NY JobZone within 7 days 6. If you encounter any issues reaching NYSDOL, consider using a service to get through Most bankruptcy-related claims are processed within 2-3 weeks, so you should receive your first payment before your rent is due if you file immediately.

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Thank you so much for laying this out so clearly! I'm going to start the application process right now. This community has been incredibly helpful during such a stressful time.

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