Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
I called Bank of America's customer service line and the rep told me there's actually a specific procedure for these tourism benefit checks! Apparently, they need to be processed differently than regular government checks. The hold is still in place but at least I know it's legitimate. For anyone else dealing with this - make sure to specifically mention it's a "New York State Tourism Recovery Benefit" check, not just a regular unemployment check. That seemed to help the customer service person find the right information. I'm also going to try the verification code approach that was suggested. Thanks everyone for your help! At least I know I'm not alone in dealing with this frustrating situation.
Mei Zhang
•You're doing all the right things. One more tip: If you absolutely need the funds immediately, you can ask your bank about a provisional credit while the check clears. Some banks will advance a portion of the funds as a courtesy to established customers.
my cousin works at ny unemployment and said they got tons of calls about these checks. somthing about the printer they used making them look different from usual. they should really send an email warning people this might happen
Exactly!!! A simple email would have prevented thousands of people from panicking. But that would require NYSDOL to actually THINK AHEAD for once!!!
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Diego Chavez
I was in the exact same situation and was getting nowhere by using the standard channels. After weeks of frustration, I tried Claimyr (claimyr.com) and actually got through to someone at the tax department who could help. They have this video explaining how it works: https://youtu.be/Rdqa1gKtxuE. The agent explained that joint filers with combined income over $75K are in the final batch, scheduled for mid-October. They confirmed my adjustment was in the system but not finalized yet. At least now I know what's happening instead of wondering.
Thanks for sharing this! Might try this service if I don't see anything by mid-October. Did they charge you to use it?
Diego Chavez
•It's not free but honestly worth every penny after I spent hours trying to call myself. They got me a callback within about 45 minutes when I'd been trying for days with no luck. The peace of mind knowing my refund wasn't lost in the system was totally worth it.
UPDATE: I finally got an email from NY Tax Department yesterday saying my return has been adjusted and I should receive the refund within 2-3 weeks! Looks like they're working through the backlog after all. Thanks everyone for your help and advice!
Omar Farouk
•Great news! Glad to hear they're making progress on the later batches. This should give others in similar situations some hope that theirs is coming soon too.
AstroAlpha
•lucky you!!! still nothing on my end ðŸ˜
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Julia Hall
Kinda related question - my unemployment just ended yesterday and I'm worried about my health insurance too. Does anyone know if Medicaid automatically ends when unemployment does? I got approved for both around the same time so not sure if they're connected.
Lilah Brooks
•Medicaid and unemployment are separate programs too. You won't automatically lose Medicaid when unemployment ends, but your income changes might affect your eligibility. You should contact your local Medicaid office to report your change in circumstances. They'll determine if you still qualify or need to transition to another healthcare option.
Mateo Warren
Update: I just checked my bank account and the child tax credit payment came through today! So it definitely continues after unemployment ends. Thanks everyone for the help!
Sofia Price
•Great news! Glad it worked out for you.
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Julia Hall
UPDATE: I finally got through to someone! I used that Claimyr service and got connected to an agent in about 25 minutes. The agent confirmed there was a system error that flagged my account for "inconsistent certification patterns" even though I certified at the same time every week. Apparently certifying too consistently can sometimes trigger their fraud detection system (which makes NO sense, but whatever). The agent cleared the flag, verified my missed certifications, and said I should receive all my backpay within 3 business days. She also added a note to my account to prevent this from happening again. Thanks everyone for your help and suggestions! I'll update again when the money actually hits my account.
Tony Brooks
•Great news! Yes, this is exactly the issue I was referring to. Their fraud detection system sometimes flags accounts that are TOO consistent because they assume it might be automated. Completely counterintuitive, I know. Glad you got it resolved!
Arjun Patel
•Excellent! The backpay should arrive as promised. If you have any issues in the future, remember to reference the ticket/case number from this interaction.
Julia Hall
FINAL UPDATE: All my missing payments hit my account this morning! What a relief. Thanks again to everyone who helped!
Lucky you! I'm still trying to get through for my issue. Glad it worked out though.
Amina Sy
Anyone else notice how the DOL seems to be extra strict about EVERYTHING in 2025? I swear they're looking for any reason to deny benefits. My friend just got his claim denied because he accidentally put the wrong end date for his last job (off by TWO DAYS) and they're treating it like he committed fraud! The whole appeal process is a nightmare too.
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Oliver Fischer
•While NYSDOL does have strict verification procedures, a simple date error shouldn't result in a fraud determination. Your friend should file an appeal immediately and provide documentation showing it was an honest mistake. The hearing process allows for correcting unintentional errors. Appeals must be filed within 30 days of the determination notice, so time is critical.
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Keisha Johnson
Thank you all for the great advice and encouragement! This really has been such a supportive community during a tough time. I've taken notes from all your suggestions - especially about properly reporting when I do find work and looking into the 599 Training Program. Wishing everyone the best of luck, whether you're just starting unemployment or nearing the end like me!
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