New York Unemployment
CommunityGovernment Services
Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
NY unemployment direct deposit missing for 3 weeks - still pending after certification
I've been receiving NY unemployment benefits since January without any issues, but my last 3 weekly certifications are still showing as 'pending' with no money in my account. I certified on time each Sunday as usual. My payment history shows the certifications were received but stuck in 'pending' status. I've been trying to call the unemployment office every day for a week straight but can't get through - just automated messages saying high call volume and then it disconnects me. Has anyone else had their NY unemployment payments suddenly stop like this recently? I'm getting really worried because rent is due next week and I was counting on these payments. Is there a system issue happening? Do I need to submit something else?
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NY unemployment payment delay for September 27, 2025 holiday?
Does anyone know if tomorrow (Sep 27, 2025) is considered a holiday for NY unemployment? Will there be any delay in my payment? I'm expecting my weekly benefits to hit my account tomorrow but wasn't sure if there's some holiday I'm not aware of that might push it to Tuesday or Wednesday. Really need the money this week for rent.
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I had a heart attack last month when my payment didn't come through on Friday. Turned out there was a "processing delay" according to the rep I finally reached on Tuesday. No explanation, no warning, nothing! The system is so frustrating sometimes. I feel your anxiety about this - living payment to payment is stressful enough without wondering if the money will actually arrive when promised.
This happens way too often with NYSDOL. I wish they would at least send a text alert when payments are delayed instead of leaving everyone hanging and panicking.
Last week of NY unemployment benefits - want to thank this group for all the help
Just wanted to say THANK YOU to everyone in this group as I'm entering my final week of NY unemployment benefits. You all were such an incredible help, especially in those confusing first weeks of March 2025 when I had no idea what I was doing with my claim! This community helped me figure out how to file correctly, understand the weird certification questions, and stayed supportive through all the system glitches. This unemployment journey hit us all so unexpectedly - I never thought I'd be laid off after 6 years at my company. Wishing everyone good luck finding suitable work ASAP. For those still struggling with claims or waiting for benefits, hang in there. This group has so much knowledge to share and genuinely helped me get through one of the toughest periods of my life.
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Anyone else notice how the DOL seems to be extra strict about EVERYTHING in 2025? I swear they're looking for any reason to deny benefits. My friend just got his claim denied because he accidentally put the wrong end date for his last job (off by TWO DAYS) and they're treating it like he committed fraud! The whole appeal process is a nightmare too.
While NYSDOL does have strict verification procedures, a simple date error shouldn't result in a fraud determination. Your friend should file an appeal immediately and provide documentation showing it was an honest mistake. The hearing process allows for correcting unintentional errors. Appeals must be filed within 30 days of the determination notice, so time is critical.
Thank you all for the great advice and encouragement! This really has been such a supportive community during a tough time. I've taken notes from all your suggestions - especially about properly reporting when I do find work and looking into the 599 Training Program. Wishing everyone the best of luck, whether you're just starting unemployment or nearing the end like me!
Where to record virtual job fairs on NY unemployment job search record form?
I'm confused about recording my job search activities correctly on the NY unemployment job search record form. Usually it's straightforward - I categorize activities as either 'job search prep' or 'employer contact' with their subcategories, including NYSDOL phone appointments. But I've been invited to several virtual job fairs by NYSDOL, and I can't figure out which category to put them under. They're not exactly 'job search prep' or 'employer contact', and they're not NYSDOL appointments either - they're events I register for and attend. Where am I supposed to record these virtual job fairs on my form? I don't want to mess up my benefits by documenting things incorrectly.
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Update: I followed the advice to list it under 'Job Search Preparation' > 'Attended workshop' and included all the details about the virtual job fair. I also contacted one employer directly after the fair, which I listed separately as an 'Employer Contact.' Just wanted to thank everyone for their help!
Perfect! That's exactly the right way to document it. Good job following up with an employer too - that shows initiative which is exactly what NYSDOL wants to see.
Does ANYONE else find it RIDICULOUS that they make the form so CONFUSING?!? Even their own activities don't fit neatly into their categories!!! This is a PERFECT example of how BROKEN the system is!!! I spent 3 HOURS last week trying to figure out where to put my career counseling session!!
The system definitely has its issues, but for career counseling sessions, those also go under 'Job Search Preparation' > 'Career advisor meeting'. Hope that helps for next time!
NY unemployment fraud affected my child support payments - need help recovering funds
I'm in a desperate situation and need advice ASAP. Someone committed fraud with my NY unemployment account in 2025 and apparently collected benefits in my name! The worst part is, my daughter's mom was supposed to get a percentage for child support (the system shows deductions were made), but she just told me she never received ANY of that money. She says she doesn't even have a child support debit card. I'm completely lost on how to fix this. Has anyone dealt with unemployment fraud AND child support issues? Can I get these funds back? What steps should I take to resolve both problems?
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anybody else notice theres been TONS of unemployment fraud lately?? like 3 people at my job had this happen in the past 2 months. the system is broken!!
YEP its totally out of control!!! and NYSDOL doesnt do ANYTHING about it until its too late. they should have better security but they dont care about us regular people!!!
Quick update on the child support aspect: When unemployment fraud affects child support payments, you should also contact the New York Child Support Helpline at 1-888-208-4485 and request to speak with their Fraud Investigation Unit. Specifically ask for Form CSE-2025-F, which is their new specialized form for reporting benefits intercepted through identity theft. Also, have your child's mother contact them separately to verify her payment method preferences are correct in the system. Sometimes fraudsters change not only your information but recipient information as well to redirect payments.
Thanks for this! I'll ask my daughter's mom to call and check her info in the system. Didn't even think about the possibility that they could have changed her info too.
GalacticGuru
Were you able to get through to anyone yet? The longer this goes without contact with an actual claims specialist, the more likely it'll just stay stuck in the system. That's why I ended up using that Claimyr service - after two weeks of not being able to reach anyone, I realized I needed to talk to a specialist to get it unstuck.
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AstroAdventurer
AuthorI tried calling at 8am yesterday and today but still couldn't get through - just the same automated message about high call volume. I think I'm going to try that service you mentioned. At this point I'm desperate to talk to an actual person who can tell me what's going on and help fix it.
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Andre Dupont
Let us know what happens! When my payments finally processed, they all came through on the same day. I literally checked my account in the morning and nothing, then checked again after lunch and suddenly had all three weeks' worth of payments in my account. I hope yours resolves soon!
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AstroAdventurer
AuthorI finally got through to someone using that Claimyr service! The agent confirmed my claim was flagged for quarterly review but said everything looks good in my file. She manually pushed it through and said I should receive all my back payments within 2-3 business days. Such a relief! Will update when the money actually arrives.
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