Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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my cousin had the exact same problem and he went to his local state rep's office and they helped him cut through all the red tape. might be worth trying
THIS is smart advice! State representatives can often help when state agencies are giving you the runaround. They have direct contacts and can expedite cases. I've seen this work for several people!
Update: I managed to reach someone at NYSDOL using the Claimyr service that was recommended here. The agent confirmed this is definitely identity theft and has escalated my case to their fraud department. They're sending me paperwork to formally dispute the 1099-G and said I should also file a police report ASAP for documentation. They're also helping me establish a new account with additional identity verification measures. Thank you all for your help and suggestions! I'll post another update when this is resolved in case it helps someone else.
That's great progress! Make sure to complete all the paperwork they send you as quickly as possible. Getting this documented promptly with both NYSDOL and law enforcement will help establish your case. Keep detailed notes of everyone you speak with (names, ID numbers, dates) and follow up if you don't hear anything within their stated timeframe.
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my cousin didnt send his form back cuz he thot it was a scam email. big mistake! took him like 6 weeks to get his benefits back on. dont mess around with this!!
One more thing to add - after you submit the form, take a screenshot of the confirmation page or save the confirmation number. Sometimes their system glitches and there's no record of your submission. Having proof you submitted it within the deadline has saved several people I know from benefit interruptions.
Just submitted it and took screenshots of EVERYTHING including the confirmation number. Thanks again everyone for your help!
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I've looked into this more thoroughly, and here's the complete explanation: The refund is specifically related to administrative processing fees that were incorrectly deducted from certain unemployment claims. The affected claims are those that: 1. Were active between October 2023 and May 2025 2. Had at least one payment delay or adjustment during the claim period 3. Were processed through the new NYSDOL benefits system The fee was approximately 0.3% of total benefits received and was mistakenly applied to claims when payments were reprocessed or adjusted. The state discovered this during a system-wide audit and is now returning these fees with interest (hence the somewhat odd amounts). If you received a refund, you'll get an official letter within 2 weeks explaining everything. If you believe you should qualify but haven't received anything by mid-August, you can contact NYSDOL directly to inquire.
This is incredibly helpful information! Thank you so much for researching this and providing such detailed explanation. Mystery solved!
I wonder if this has anything to do with that class action lawsuit against NYSDOL that was in the news a few months ago? Something about processing delays and improper fee assessments?
Good observation. While the timing might suggest a connection, this refund process is actually separate from the class action lawsuit you're referring to. That lawsuit (Smith v. NYSDOL) concerned extended processing delays during the 2023-2024 system transition and is still pending. These fee refunds are the result of an internal audit rather than legal action. However, the department might be more diligent about such issues because of the increased scrutiny from that lawsuit.
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I went thru something similar last month n my friend told me to just wait it out. It eventually came through after like 5 days but it was super stressful! The whole time I was worried I did something wrong but it was just their stupid system being slow!!
Let us know if you get this fixed and how!! I bet tons of other people are having the same problem right now. The NYSDOL is probably swamped with calls about this exact issue!
I just got through to someone using that Claimyr service someone mentioned above! The rep confirmed it was flagged because I switched from web to phone certification. They called it a "certification method discrepancy" and said they've been seeing a lot of these. They released my payment and said it should deposit in 1-2 business days. Such a relief!
That's awesome! Glad you got it fixed!! The whole system is ridiculous but at least you got someone to help.
Andre Laurent
I just wanted to update everyone - I just checked my account and the payment FINALLY showed up! It's dated today even though I certified on Sunday. Hopefully everyone else starts seeing their payments come through too.
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Nia Thompson
•That's great news! I just checked mine and still nothing, but this gives me hope they're working through the backlog. Thanks for updating us!
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GalaxyGuardian
•got mine too just now
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Nia Thompson
UPDATE: My payment just came through! Looks like they're catching up on the backlog. Check your accounts if you're still waiting!
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Ethan Wilson
•FINALLY got mine too. No explanation, no apology, nothing. Just suddenly appeared. This system is a JOKE.
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Mateo Rodriguez
•Same here, payment arrived this morning. Glad this was resolved relatively quickly, though some communication from NYSDOL would have been nice rather than leaving us all in the dark.
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