New York Unemployment
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Six months waiting for NY unemployment backpay of $31K - agent calls going nowhere
I'm at my wits end with NY unemployment. It's been over 6 months since I was approved for backpay and I still haven't received a DIME. My claim shows I'm eligible for around $31,000 in backpay from when my claim was delayed last year. I've called and spoken to agents NUMEROUS times. Each time they tell me "it's in the queue" or "a specialist will look at it soon" or my favorite "it's been escalated" but NOTHING HAPPENS!!! I've probably talked to 15 different agents since November 2024. Not a single one has given me a straight answer about WHY my backpay is stuck or WHEN I'll actually get paid. Has anyone dealt with this kind of ridiculous delay? Did anything actually work to get your money? I'm seriously about to lose my apartment because I was counting on this money.
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Can my daughter claim NY unemployment benefits she missed filing for 2 weeks ago?
My daughter started receiving NY unemployment in January but she forgot to claim benefits for 2 weeks in March because she was in the hospital (nothing serious, just a procedure). She's back to claiming regularly now but is wondering if there's any way to go back and get those 2 missed weeks? She really needs the money and it was about $1100 she missed out on. The website doesn't seem to have any option for claiming past weeks. Does she need to call someone? Is there a form? Or is that money just lost forever? She's been stressing about this for days.
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Thanks everyone for the advice! She's going to try calling tomorrow morning when they first open. I told her to be prepared for a long wait but to be persistent. I'll let you know how it goes if anyone's curious.
Good luck!! The early morning strategy sometimes works but honestly it's a total crapshoot with their phone system. If she can't get through, maybe try that Claimyr thing someone mentioned above?
UPDATE: She couldn't get through this morning after trying for 2 hours. She's going to try the Claimyr service tomorrow. I'll update again when we know something!
ugh their phone system is the WORST. hope she gets thru tomorrow
Which tax pages needed for NY unemployment 2019 proof of work deadline?
I just got a notice saying I need to provide proof of work from 2019 by June 1, 2025. I'm confused about exactly which pages of my 2019 tax returns I need to upload to the NY unemployment website. The notice mentions either tax documents OR paycheck stubs, but I'm thinking maybe I should just upload both to be safe? Has anyone done this recently? I don't want to miss anything and lose my benefits because I didn't submit the right pages.
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Update: I just submitted all my documents! I ended up sending the full 1040 with all schedules, plus my W-2s, and several pay stubs from different parts of 2019. The upload process was actually easier than I expected. Thanks everyone for the help!
Congrats! Did you get a confirmation email or just the number on the screen? I submitted mine but never got an email and now I'm worried.
NY unemployment approved but no payments in 6 weeks - might lose home due to Chapter 13 bankruptcy
Filed for NY unemployment on 01/25/2025. Got my Monetary Determination Letter on 02/01 showing I qualify for the full $605/weekly benefit. Completed all my questionnaires digitally same day. Been certifying every week without fail, but ZERO payments after 6 weeks of waiting!! Called the governor's office yesterday (finally got through in under 5 mins to an actual human being at the claims center). They said everything looks clear on their end but there's "no way to escalate" until 10 WEEKS have passed for "entitlement review" - are you kidding me?? Here's my problem - I have an active Chapter 13 bankruptcy from 2022 that I've maintained perfectly until now. With no unemployment payments for 6 weeks and NONE coming for at least 4 MORE weeks, I'm in immediate danger of having my bankruptcy case dismissed and LOSING MY HOME. Is there ANY way to expedite this process? Can I file for temporary rent assistance somewhere? At least my SNAP & HEAP applications were approved immediately, so I have money for food, but I'm about to become homeless while waiting for benefits I'm 100% entitled to... Desperate for advice. This system is broken!!!
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BTW my neighbor had their bankruptcy case temporarily suspended because of unemployment issues. The court gave them 90 days of reduced payments until benefits kicked in. DONT listen to people saying you have to wait 10 weeks - that's the standard garbage they tell EVERYONE to get you off the phone. The system is designed to frustrate you into giving up!!!
That's reassuring to hear about your neighbor! I have a call with my bankruptcy attorney tomorrow morning. Were they able to keep their home during this process?
Yes they kept their home! The court understands when there's a legitimate reason for payment problems - especially when it's the STATE'S fault for not processing benefits on time. Just make sure your attorney files the right paperwork showing it's temporary and provide proof you've applied for unemployment.
Any updates? Were you able to get through to someone who could actually help? I'm really curious if any of these suggestions worked for you because I know how frustrating the whole system can be.
Quick update: I ended up using Claimyr yesterday and got through to a tier 2 agent who found the problem! Apparently my claim was flagged for "employer verification" even though my employer already verified everything. The agent was able to override this and said I should see payments in 3-5 business days for ALL back weeks. Also met with my bankruptcy attorney who's filing for temporary hardship modification. Feeling much more hopeful now!
NY unemployment backpayments stopped since July - now they say I owe $300?
My BYE (benefit year end) was in early January 2025... this is my first time on unemployment, and somehow I haven't been receiving payments since January 11th even though I've been claiming every week. The system keeps showing "file a new claim" but when I finally got through to a representative, she specifically told me NOT to file a new claim and just keep claiming weekly, saying I should receive back payments soon. But now I'm totally confused because the system is saying I owe them $300! The same representative told me to ignore that and just keep claiming... so I did exactly what she said from January until now (almost 3 months!) and I STILL haven't received ANYTHING at all. Today I got a letter in the mail saying "you must pay this debt of $300"!!! I'm so frustrated because I keep trying to call but the line is always busy and just tells me to call back later 😡 Can someone PLEASE explain why this is happening to me and what I should do? Should I pay the $300? Should I stop claiming? Should I file a new claim even though she told me not to?
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I'm a bit confused by some of the responses here. Let me clarify: 1. When your Benefit Year Ends (BYE date), you MUST file a new claim if you want to continue receiving benefits. This is true regardless of what any representative tells you. 2. The $300 overpayment is a separate issue that needs to be addressed. You have the right to appeal this determination if you believe it's incorrect. 3. For the back weeks you certified but didn't get paid: Once you file a new claim and it's approved, you can request backpayments for those weeks. You'll need to speak with a claims specialist, as this won't happen automatically. I recommend doing the following in this order: 1. File your new claim immediately 2. Submit an appeal for the overpayment (if you believe it's incorrect) 3. Once your new claim is processed, contact them about the backpayments Document everything - dates you called, who you spoke with, what was said. This will be important if you need to escalate the issue.
Thank you for laying it out so clearly! I just submitted my new claim online. The system is giving me an estimate of 2-3 weeks for processing. Should I wait until it's approved before appealing the overpayment, or should I do that now too?
Appeal the overpayment now - there's typically a 30-day deadline from when you received the notice. Don't wait for your new claim to be processed. These are handled by different departments anyway, so you can pursue both simultaneously.
u might wanna check if ur identity verification is still good too. sometimes when BYE happens they need u to do the ID thing again
Oh I didn't even think of that! Where would I check if my ID verification is still valid?
You can check this in your NY.gov ID account under the identity verification section. If it's expired, you'll see a prompt to complete verification again through ID.me. This is sometimes required when filing a new claim after your BYE date.
Olivia Evans
Update on the backpay situation: As of March 2025, the NYSDOL has implemented new procedures for backpay claims over $20,000. These now require a secondary review by the Backpay Verification Team. The current processing times are: - $5,000-$19,999: Approximately 4-6 weeks - $20,000-$49,999: Approximately 12-16 weeks - $50,000+: Approximately 16-24 weeks These timeframes are from the date of backpay approval, not from the date of initial claim filing. Since you're at 6 months, you should request to speak with a supervisor specifically about the Backpay Verification status. There's a specific status code they can check that regular agents don't typically access.
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Jade Santiago
AuthorThis is incredibly helpful information. It's frustrating that none of the agents I've spoken with have explained this process to me. I'm going to call tomorrow and specifically ask about the Backpay Verification Team and request a supervisor who can check that status code. I'll update here if I make any progress!
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Christopher Morgan
I finally got my backpay after 7 months of waiting! What worked for me was documenting EVERY single call (date, time, agent ID, what they promised) and then sending that documentation to both my state senator AND assemblyperson offices. Include all the details about your hardship situation too. The legislative offices have special contacts at NYSDOL that can actually get things moving.
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Jade Santiago
AuthorCongratulations on finally getting your money! I'm definitely going to follow up with my assemblyman and also contact my state senator's office. I haven't been documenting my calls as carefully as I should have, but I'll definitely start doing that now. Did you email or call your representatives?
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