Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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- Connect you to a human agent at the NYDOL
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I had a heart attack last month when my payment didn't come through on Friday. Turned out there was a "processing delay" according to the rep I finally reached on Tuesday. No explanation, no warning, nothing! The system is so frustrating sometimes. I feel your anxiety about this - living payment to payment is stressful enough without wondering if the money will actually arrive when promised.
This happens way too often with NYSDOL. I wish they would at least send a text alert when payments are delayed instead of leaving everyone hanging and panicking.
Grace Durand
Update: My payment came through this morning! Thanks everyone for the help and reassurance. I was stressing for nothing.
Great to hear! Always a relief when the money shows up when you need it.
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UPDATE for everyone: Just saw on the NYSDOL Twitter account that they're experiencing technical issues with the online account system today and yesterday. They're working on fixing it. So this is a known issue affecting multiple users right now, not just individual account problems.
Thanks for the update! That makes me feel better that it's not just my account. I'll keep an eye on their Twitter for updates.
OMG thank you for checking! I was going CRAZY trying different browsers and computers thinking it was something on my end!!
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anybody else notice theres been TONS of unemployment fraud lately?? like 3 people at my job had this happen in the past 2 months. the system is broken!!
YEP its totally out of control!!! and NYSDOL doesnt do ANYTHING about it until its too late. they should have better security but they dont care about us regular people!!!
QuantumQuest
Quick update on the child support aspect: When unemployment fraud affects child support payments, you should also contact the New York Child Support Helpline at 1-888-208-4485 and request to speak with their Fraud Investigation Unit. Specifically ask for Form CSE-2025-F, which is their new specialized form for reporting benefits intercepted through identity theft. Also, have your child's mother contact them separately to verify her payment method preferences are correct in the system. Sometimes fraudsters change not only your information but recipient information as well to redirect payments.
Miguel Ortiz
•Thanks for this! I'll ask my daughter's mom to call and check her info in the system. Didn't even think about the possibility that they could have changed her info too.
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Paolo Rizzo
I'm a bit confused by some of the responses here. Let me clarify: 1. When your Benefit Year Ends (BYE date), you MUST file a new claim if you want to continue receiving benefits. This is true regardless of what any representative tells you. 2. The $300 overpayment is a separate issue that needs to be addressed. You have the right to appeal this determination if you believe it's incorrect. 3. For the back weeks you certified but didn't get paid: Once you file a new claim and it's approved, you can request backpayments for those weeks. You'll need to speak with a claims specialist, as this won't happen automatically. I recommend doing the following in this order: 1. File your new claim immediately 2. Submit an appeal for the overpayment (if you believe it's incorrect) 3. Once your new claim is processed, contact them about the backpayments Document everything - dates you called, who you spoke with, what was said. This will be important if you need to escalate the issue.
Ava Johnson
•Thank you for laying it out so clearly! I just submitted my new claim online. The system is giving me an estimate of 2-3 weeks for processing. Should I wait until it's approved before appealing the overpayment, or should I do that now too?
Paolo Rizzo
•Appeal the overpayment now - there's typically a 30-day deadline from when you received the notice. Don't wait for your new claim to be processed. These are handled by different departments anyway, so you can pursue both simultaneously.
Zainab Ahmed
u might wanna check if ur identity verification is still good too. sometimes when BYE happens they need u to do the ID thing again
Ava Johnson
•Oh I didn't even think of that! Where would I check if my ID verification is still valid?
Paolo Rizzo
•You can check this in your NY.gov ID account under the identity verification section. If it's expired, you'll see a prompt to complete verification again through ID.me. This is sometimes required when filing a new claim after your BYE date.
Amina Sy
Anyone else notice how the DOL seems to be extra strict about EVERYTHING in 2025? I swear they're looking for any reason to deny benefits. My friend just got his claim denied because he accidentally put the wrong end date for his last job (off by TWO DAYS) and they're treating it like he committed fraud! The whole appeal process is a nightmare too.
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Oliver Fischer
•While NYSDOL does have strict verification procedures, a simple date error shouldn't result in a fraud determination. Your friend should file an appeal immediately and provide documentation showing it was an honest mistake. The hearing process allows for correcting unintentional errors. Appeals must be filed within 30 days of the determination notice, so time is critical.
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Keisha Johnson
Thank you all for the great advice and encouragement! This really has been such a supportive community during a tough time. I've taken notes from all your suggestions - especially about properly reporting when I do find work and looking into the 599 Training Program. Wishing everyone the best of luck, whether you're just starting unemployment or nearing the end like me!
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