Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Thanks everyone for the advice! She's going to try calling tomorrow morning when they first open. I told her to be prepared for a long wait but to be persistent. I'll let you know how it goes if anyone's curious.
Chloe Green
•Good luck!! The early morning strategy sometimes works but honestly it's a total crapshoot with their phone system. If she can't get through, maybe try that Claimyr thing someone mentioned above?
UPDATE: She couldn't get through this morning after trying for 2 hours. She's going to try the Claimyr service tomorrow. I'll update again when we know something!
Harper Hill
•ugh their phone system is the WORST. hope she gets thru tomorrow
Join the conversation
BTW my neighbor had their bankruptcy case temporarily suspended because of unemployment issues. The court gave them 90 days of reduced payments until benefits kicked in. DONT listen to people saying you have to wait 10 weeks - that's the standard garbage they tell EVERYONE to get you off the phone. The system is designed to frustrate you into giving up!!!
That's reassuring to hear about your neighbor! I have a call with my bankruptcy attorney tomorrow morning. Were they able to keep their home during this process?
Yes they kept their home! The court understands when there's a legitimate reason for payment problems - especially when it's the STATE'S fault for not processing benefits on time. Just make sure your attorney files the right paperwork showing it's temporary and provide proof you've applied for unemployment.
Any updates? Were you able to get through to someone who could actually help? I'm really curious if any of these suggestions worked for you because I know how frustrating the whole system can be.
Quick update: I ended up using Claimyr yesterday and got through to a tier 2 agent who found the problem! Apparently my claim was flagged for "employer verification" even though my employer already verified everything. The agent was able to override this and said I should see payments in 3-5 business days for ALL back weeks. Also met with my bankruptcy attorney who's filing for temporary hardship modification. Feeling much more hopeful now!
Join the conversation
Ava Martinez
Update: I followed the advice to list it under 'Job Search Preparation' > 'Attended workshop' and included all the details about the virtual job fair. I also contacted one employer directly after the fair, which I listed separately as an 'Employer Contact.' Just wanted to thank everyone for their help!
Miguel Ramos
•Perfect! That's exactly the right way to document it. Good job following up with an employer too - that shows initiative which is exactly what NYSDOL wants to see.
Does ANYONE else find it RIDICULOUS that they make the form so CONFUSING?!? Even their own activities don't fit neatly into their categories!!! This is a PERFECT example of how BROKEN the system is!!! I spent 3 HOURS last week trying to figure out where to put my career counseling session!!
Yara Sayegh
•The system definitely has its issues, but for career counseling sessions, those also go under 'Job Search Preparation' > 'Career advisor meeting'. Hope that helps for next time!
Join the conversation
I had a heart attack last month when my payment didn't come through on Friday. Turned out there was a "processing delay" according to the rep I finally reached on Tuesday. No explanation, no warning, nothing! The system is so frustrating sometimes. I feel your anxiety about this - living payment to payment is stressful enough without wondering if the money will actually arrive when promised.
This happens way too often with NYSDOL. I wish they would at least send a text alert when payments are delayed instead of leaving everyone hanging and panicking.
Grace Durand
Update: My payment came through this morning! Thanks everyone for the help and reassurance. I was stressing for nothing.
Great to hear! Always a relief when the money shows up when you need it.
Paolo Rizzo
I'm a bit confused by some of the responses here. Let me clarify: 1. When your Benefit Year Ends (BYE date), you MUST file a new claim if you want to continue receiving benefits. This is true regardless of what any representative tells you. 2. The $300 overpayment is a separate issue that needs to be addressed. You have the right to appeal this determination if you believe it's incorrect. 3. For the back weeks you certified but didn't get paid: Once you file a new claim and it's approved, you can request backpayments for those weeks. You'll need to speak with a claims specialist, as this won't happen automatically. I recommend doing the following in this order: 1. File your new claim immediately 2. Submit an appeal for the overpayment (if you believe it's incorrect) 3. Once your new claim is processed, contact them about the backpayments Document everything - dates you called, who you spoke with, what was said. This will be important if you need to escalate the issue.
0 coins
Ava Johnson
•Thank you for laying it out so clearly! I just submitted my new claim online. The system is giving me an estimate of 2-3 weeks for processing. Should I wait until it's approved before appealing the overpayment, or should I do that now too?
0 coins
Paolo Rizzo
•Appeal the overpayment now - there's typically a 30-day deadline from when you received the notice. Don't wait for your new claim to be processed. These are handled by different departments anyway, so you can pursue both simultaneously.
0 coins
Zainab Ahmed
u might wanna check if ur identity verification is still good too. sometimes when BYE happens they need u to do the ID thing again
0 coins
Ava Johnson
•Oh I didn't even think of that! Where would I check if my ID verification is still valid?
0 coins
Paolo Rizzo
•You can check this in your NY.gov ID account under the identity verification section. If it's expired, you'll see a prompt to complete verification again through ID.me. This is sometimes required when filing a new claim after your BYE date.
0 coins