New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Another important point: If you're waiting for a refund related to unemployment taxes but can't access your transcript online, you can request it by mail using Form 4506-T. It's free and will show if the IRS has processed any adjustments to your account. Takes about 10 business days to arrive.

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mail is so slow tho. i waited almost a month for mine not 10 days lol. but yea better than nothing if u cant get the online version

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Wait I'm still confused about something... are you talking about a NEW unemployment tax refund for 2025? Or are you still trying to get the old one from 2020-2021? Because those are totally different things and I haven't heard about any new unemployment tax exemption for 2025???

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You're right to question this. There is currently NO unemployment tax exemption for 2025. The 2020-2021 exemption was a one-time pandemic relief measure. Unless Congress passes new legislation (which they haven't as of now), unemployment benefits received in 2025 are fully taxable with no special refund program.

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Thanks everyone for the advice! She's going to try calling tomorrow morning when they first open. I told her to be prepared for a long wait but to be persistent. I'll let you know how it goes if anyone's curious.

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Good luck!! The early morning strategy sometimes works but honestly it's a total crapshoot with their phone system. If she can't get through, maybe try that Claimyr thing someone mentioned above?

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UPDATE: She couldn't get through this morning after trying for 2 hours. She's going to try the Claimyr service tomorrow. I'll update again when we know something!

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ugh their phone system is the WORST. hope she gets thru tomorrow

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Update: I just submitted all my documents! I ended up sending the full 1040 with all schedules, plus my W-2s, and several pay stubs from different parts of 2019. The upload process was actually easier than I expected. Thanks everyone for the help!

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Congrats! Did you get a confirmation email or just the number on the screen? I submitted mine but never got an email and now I'm worried.

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I just got the confirmation number on the screen - no email. I took a screenshot just to be safe. Maybe check your spam folder though?

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BTW my neighbor had their bankruptcy case temporarily suspended because of unemployment issues. The court gave them 90 days of reduced payments until benefits kicked in. DONT listen to people saying you have to wait 10 weeks - that's the standard garbage they tell EVERYONE to get you off the phone. The system is designed to frustrate you into giving up!!!

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That's reassuring to hear about your neighbor! I have a call with my bankruptcy attorney tomorrow morning. Were they able to keep their home during this process?

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Yes they kept their home! The court understands when there's a legitimate reason for payment problems - especially when it's the STATE'S fault for not processing benefits on time. Just make sure your attorney files the right paperwork showing it's temporary and provide proof you've applied for unemployment.

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Any updates? Were you able to get through to someone who could actually help? I'm really curious if any of these suggestions worked for you because I know how frustrating the whole system can be.

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Quick update: I ended up using Claimyr yesterday and got through to a tier 2 agent who found the problem! Apparently my claim was flagged for "employer verification" even though my employer already verified everything. The agent was able to override this and said I should see payments in 3-5 business days for ALL back weeks. Also met with my bankruptcy attorney who's filing for temporary hardship modification. Feeling much more hopeful now!

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Were you able to get through to anyone yet? The longer this goes without contact with an actual claims specialist, the more likely it'll just stay stuck in the system. That's why I ended up using that Claimyr service - after two weeks of not being able to reach anyone, I realized I needed to talk to a specialist to get it unstuck.

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I tried calling at 8am yesterday and today but still couldn't get through - just the same automated message about high call volume. I think I'm going to try that service you mentioned. At this point I'm desperate to talk to an actual person who can tell me what's going on and help fix it.

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Let us know what happens! When my payments finally processed, they all came through on the same day. I literally checked my account in the morning and nothing, then checked again after lunch and suddenly had all three weeks' worth of payments in my account. I hope yours resolves soon!

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I finally got through to someone using that Claimyr service! The agent confirmed my claim was flagged for quarterly review but said everything looks good in my file. She manually pushed it through and said I should receive all my back payments within 2-3 business days. Such a relief! Will update when the money actually arrives.

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