New York Unemployment

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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

my cousin had the exact same problem and he went to his local state rep's office and they helped him cut through all the red tape. might be worth trying

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THIS is smart advice! State representatives can often help when state agencies are giving you the runaround. They have direct contacts and can expedite cases. I've seen this work for several people!

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Update: I managed to reach someone at NYSDOL using the Claimyr service that was recommended here. The agent confirmed this is definitely identity theft and has escalated my case to their fraud department. They're sending me paperwork to formally dispute the 1099-G and said I should also file a police report ASAP for documentation. They're also helping me establish a new account with additional identity verification measures. Thank you all for your help and suggestions! I'll post another update when this is resolved in case it helps someone else.

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That's great progress! Make sure to complete all the paperwork they send you as quickly as possible. Getting this documented promptly with both NYSDOL and law enforcement will help establish your case. Keep detailed notes of everyone you speak with (names, ID numbers, dates) and follow up if you don't hear anything within their stated timeframe.

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my cousin didnt send his form back cuz he thot it was a scam email. big mistake! took him like 6 weeks to get his benefits back on. dont mess around with this!!

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One more thing to add - after you submit the form, take a screenshot of the confirmation page or save the confirmation number. Sometimes their system glitches and there's no record of your submission. Having proof you submitted it within the deadline has saved several people I know from benefit interruptions.

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Just submitted it and took screenshots of EVERYTHING including the confirmation number. Thanks again everyone for your help!

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AstroAce

One additional piece of advice: New York requires you to register with NY JobZone and create an active job search plan within 7 days of filing your unemployment claim. Many people miss this step and it can delay your benefits. Since you're part of a mass layoff, you should also check if your company is covered under the WARN Act, which might entitle you to additional benefits or services.

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I hadn't heard about the JobZone requirement! Thank you so much for mentioning it. I'll make sure to register right after filing my claim.

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Based on the responses here, it's clear your situation should result in approval. To summarize the key steps: 1. File immediately 2. Select the correct reason for separation (layoff due to business closing) 3. Upload/provide the employer letter when prompted 4. Begin weekly certifications right away 5. Register with NY JobZone within 7 days 6. If you encounter any issues reaching NYSDOL, consider using a service to get through Most bankruptcy-related claims are processed within 2-3 weeks, so you should receive your first payment before your rent is due if you file immediately.

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Thank you so much for laying this out so clearly! I'm going to start the application process right now. This community has been incredibly helpful during such a stressful time.

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I've looked into this more thoroughly, and here's the complete explanation: The refund is specifically related to administrative processing fees that were incorrectly deducted from certain unemployment claims. The affected claims are those that: 1. Were active between October 2023 and May 2025 2. Had at least one payment delay or adjustment during the claim period 3. Were processed through the new NYSDOL benefits system The fee was approximately 0.3% of total benefits received and was mistakenly applied to claims when payments were reprocessed or adjusted. The state discovered this during a system-wide audit and is now returning these fees with interest (hence the somewhat odd amounts). If you received a refund, you'll get an official letter within 2 weeks explaining everything. If you believe you should qualify but haven't received anything by mid-August, you can contact NYSDOL directly to inquire.

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This is incredibly helpful information! Thank you so much for researching this and providing such detailed explanation. Mystery solved!

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I wonder if this has anything to do with that class action lawsuit against NYSDOL that was in the news a few months ago? Something about processing delays and improper fee assessments?

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Good observation. While the timing might suggest a connection, this refund process is actually separate from the class action lawsuit you're referring to. That lawsuit (Smith v. NYSDOL) concerned extended processing delays during the 2023-2024 system transition and is still pending. These fee refunds are the result of an internal audit rather than legal action. However, the department might be more diligent about such issues because of the increased scrutiny from that lawsuit.

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My sister had this exact problem last year! She worked as a independent contractor and her claim was pending forever. She had to fill out extra forms and send in her contract to prove she wasn't eligible to receive benefits as a business owner or something like that. I think they call it an audit? She eventually got approved but it took like 2 months. Wish I could remember the exact form name...

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You're thinking of the UC-189.3 form mentioned above plus the standard income verification process. The "audit" you're referring to is actually called an "Employment Status Determination" where they review whether the claimant was genuinely an independent contractor or should have been classified as an employee. If the latter, the employer can actually face penalties for misclassification.

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Update: I finally got through to someone! I followed the advice about calling right at 8:00 AM and only had to wait about 25 minutes. The rep confirmed that my claim is pending because of my 1099 status. They're investigating whether I was properly classified as an independent contractor or if I should have been treated as an employee. They're sending me the UC-189.3 form to fill out, plus I need to submit my contract and evidence of how my work was structured (like if I controlled my own hours, used my own equipment, etc.). Apparently, a lot of employers misclassify employees as 1099 to avoid paying certain taxes, and the DOL takes this pretty seriously. The agent said to expect another 2-3 weeks for review once I submit everything. Fingers crossed!

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Jacob Lee

This is excellent news! Be sure to be thorough with that UC-189.3 form - it's the key document they use to determine your status. Include details about how much control the company had over your work schedule, whether they provided equipment, if you could work for other clients simultaneously, etc. The more your situation resembled traditional employment rather than true independent contracting, the better your chances. Also, if approved, you should receive back pay for all the weeks your claim was pending, so keep certifying weekly even while waiting!

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