New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole thing is RIDICULOUS!! We shouldn't have to jump through all these hoops to get benefits we paid into with our taxes!!! All this paperwork and waiting and appealing while bills are piling up. The system is designed to make us give up!!!

0 coins

preach! i waited 12 weeks for my first payment last year after getting denied twice for stupid reasons

0 coins

I want to thank everyone for the amazing advice. I've decided to do the following: 1. Create a detailed timeline of my job search from November to January 2. Gather all my job application confirmations and interview emails 3. Write a clear statement explaining why I misunderstood when to apply 4. Request a hearing specifically in my appeal 5. Try calling again tomorrow to speak with a representative 6. If I can't get through after a couple more tries, I'll check out that Claimyr service I'll update this thread once I have news about my appeal. Fingers crossed I can get those backdated benefits!

0 coins

That sounds like a solid plan! One last tip: when writing your statement, focus on facts rather than emotions. Include dates, specific actions you took, and concrete examples. Good luck, and yes, please update us on how it goes!

0 coins

Good luck! Your plan sounds really thorough. The timeline especially helped in my case.

0 coins

Update: I finally got through to unemployment today! I mentioned the hardship review for back pay like someone suggested here, and they transferred me to a specialist. The agent said my back pay was stuck in the system because my employer contested my initial weeks (even though they approved the later ones?). They're expediting the review now and said I should see the money within 5-7 business days. Fingers crossed!

0 coins

That's great news! Employer contests are a common reason for back pay delays. Once they've expedited it, they usually do process it within a week. Make sure to check your payment history daily.

0 coins

My fingers are crossed for you!!!! Hope it comes through FAST!!!!

0 coins

Final update: The back pay finally hit my account this morning! All 3 weeks at once. Such a relief. For anyone else dealing with this - being persistent and specifically asking for a hardship review with a Tier 2 specialist seemed to make the difference. Thanks everyone for your help!

0 coins

congrats! always nice to see when someone actually gets their money

0 coins

thx for updating! gives me hope mine will come thru eventually

0 coins

Yes! I finally got through to someone on the phone yesterday! They confirmed my claim is under review because of the voluntary quit, but said now that I've submitted the questionnaire and uploaded my medical documentation, it should be processed within 10 business days. The agent also put a note on my account to expedite the review. So relieved to finally have some clarity! Thank you everyone for your help.

0 coins

That's great news! Be sure to continue certifying weekly while you wait for the determination. If approved, you'll receive backpay for all properly certified weeks. If you have any issues with the backpay not showing up after approval, that's a separate issue you may need to address.

0 coins

One more thing to try: sometimes the NYSDOL regional offices have better response times than the main call center. If you search for your county's NYSDOL office, they might have a direct line that's less swamped than the main number.

0 coins

That's a great tip! I didn't even know there were regional offices. I'll definitely look that up right now. Thank you!

0 coins

Did you ever get through to someone? My claim got approved yesterday after 4 weeks of pending. Turned out there was a flag on my account because I had worked in another state last year. But nobody bothered to TELL ME that was the issue until I finally got through to a person!

0 coins

Not yet - I'm calling first thing tomorrow morning. That's good to know about the out-of-state work issue. I've only worked in NY so hopefully that's not my problem. Congrats on finally getting approved!

0 coins

did u ever get any letters in the mail from them? sometimes they send important stuff thru regular mail but not online for some weird reason

0 coins

No, I haven't received anything by mail either. I've been checking my mailbox every day hoping for something. It's like they completely forgot about me until I finally got through to that agent. At least now it seems like things are moving forward.

0 coins

Final update: The money came through! All 11 weeks of backpay hit my account this morning. Such a massive relief. For anyone else stuck in pending status for months, don't give up. Finding a way to actually speak with a real person was the key for me. Thanks again to everyone for your advice and support!

0 coins

That's fantastic news! So glad to hear it worked out. This is a good reminder for everyone that persistence pays off with these claims, especially when there's a way to get through to an actual representative who can help.

0 coins

congrats!! bet that feels amazing after waiting so long

0 coins

Prev1...11991200120112021203...1378Next