New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Update: I finally got through! I tried the Claimyr service that was mentioned, and I was connected to an agent in about 25 minutes. The agent was able to help me file my new claim over the phone. She said the system is totally swamped right now because of layoffs in the tech and manufacturing sectors. She also said that because I had a claim in 2023, there was some confusion in my account that was causing the website to time out. They had to do some kind of manual override. For anyone else having similar issues, definitely try getting through to a live person - the website might not work for certain situations like mine.

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That's great news! Did they give you any indication of when you might receive your first payment? With new claims, they typically need to verify with your previous employer, which can take up to 10 business days.

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heyy just checking in - did u get paid yet? im still waiting on mine after 2 weeks

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Yes, just got my first payment yesterday! It took exactly 12 business days from when I filed.

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just curious how much did u make at ur part time job? cuz if u made too much u might not have gotten anything anyway

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I've been making around $250-300 per week at my part-time job. My full unemployment was $504 weekly before it ended, if that matters for calculating partial benefits.

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Based on your part-time earnings, you would likely have qualified for partial benefits. In NY, you can earn up to 30% of your maximum benefit rate without reduction (that would be about $151 in your case). After that, benefits are reduced by 25% for each dollar earned. With $250-300 weekly income, you would have received roughly $204-229 in partial benefits each week. This is why it's worth pursuing the backdating request - you're potentially looking at thousands in benefits you were eligible for. Make sure to emphasize in your request that had you known, you would have been filing weekly claims this entire time.

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Wow, that's over $800 a month I've been missing out on. No wonder I've been struggling so much. Thank you for breaking down the calculation - this helps me understand what I'm fighting for. Really appreciate everyone's advice here.

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That's awesome!! Let us know when u get paid. I might need to use that service too cuz mine is coming up next month

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SO glad you got it fixed! The exact same thing happened to me. The system is completely broken when it comes to BYE dates.

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What if your benefit year just ended? Mine ended Sept 2 and I was told I need to reapply... anyone know if the whole process starts over?

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Yes, if your benefit year ended, you need to file a new claim. Your benefit amount might change based on your work history during your new base period. Any work you did during your previous benefit year (even part-time) will be included in calculating your new benefit rate. You'll need to go through the application process again including the 1-week waiting period.

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Thank you everyone for the quick responses! This clarifies a lot. I was getting worried when I saw the smaller payment amount but now I understand it's just continuing as normal minus the federal supplement. I'll keep certifying weekly until either my benefit year ends in November or I find a new job.

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You're welcome! One more tip - make sure to report any part-time or temporary income when you certify each week. You can still receive partial benefits if you work less than 30 hours or earn less than your benefit amount. This can help extend your benefits while you're looking for full-time work.

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wait do they have any in person offices open at all right now? i thought they were all closed still

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The Career Centers are open in most regions for job search assistance, but they have limited ability to help with unemployment claim issues. They can help with identity verification if that's what's holding up your claim, but they can't resolve most technical claim problems. The full unemployment service centers are scheduled to reopen in July.

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Update: I actually got through yesterday!! I tried that Claimyr thing someone mentioned above and it actually worked - got me to a real person in about 25 minutes. The agent said my claim had been flagged for "wage verification" because my last employer reported different quarterly wages than what I put on my application. Had to send in my last 3 pay stubs but she expedited it once she had them. Should be fixed within 5 business days! Still ridiculous it took this long but at least there's progress.

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That's great news! Glad you were able to get through and find out what was actually happening with your claim. The wage verification flags are pretty common, especially if you had any overtime or bonuses in your last quarter. Keep us posted on whether the payment comes through as promised!

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Will do! Just relieved to finally know what's going on rather than being completely in the dark. I'll update once I (hopefully) get the payment.

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