Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just to follow up - once you do get through to someone, make sure they check for two specific things: 1. A "partial benefits review flag" which is the automatic 16-week review others mentioned 2. A "quarterly wage consistency verification" which happens when they compare your reported earnings with what your employer has submitted Either of these can cause a payment hold without any notification to you. And yes, you will receive back pay for all weeks once resolved.
This is extremely helpful! I'll specifically ask about both of these flags when I finally reach someone. Planning to try first thing tomorrow morning.
Any luck getting through to NYSDOL? I'm curious if using that Claimyr service worked for you like it did for me. Let us know!
Yes! I tried Claimyr this morning and was able to speak with an agent within 20 minutes! You were right - it was exactly the automatic 16-week review flag. The agent removed the hold immediately and said I should receive all my back payments within 2-3 business days. Such a relief! Thanks everyone for your help and suggestions.
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My cousin works for unemployment (not in NY) and says their systems are from like the stone age and break all the time lol
For anyone finding this thread later with a similar problem, I want to add that there are specific error codes that sometimes appear with the "exhausted benefits" message. If you see an error code, write it down - it will help representatives identify your specific issue faster if you do need to call. Also, check if the message appears only when you try to certify or if it also appears on your main account dashboard. Sometimes these messages only show in one place but not the other, which is another sign it's likely a display glitch rather than an actual benefits exhaustion.
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my cousin had the same problem last month and he said just keep trying different browsers until one works. he finally got it to work on microsoft edge of all things lol
UPDATE: I finally got through the ID.me verification! For anyone else struggling with this, here's what worked for me: 1. Used Chrome browser on my laptop (Safari was definitely part of my problem) 2. Made sure I was in a room with good natural lighting 3. Took off my glasses for the selfie part 4. Added a utility bill with my current address since my license has my old address 5. Made sure to go through each step slowly and carefully Thank you everyone for all your help and suggestions! My verification is now complete and they said my benefits should resume with the next payment cycle.
Great news! Thanks for updating us with what worked for you. This will definitely help others going through the same process.
CONGRATS!!!!! So happy it worked out for you! What a relief!!!
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UPDATE: I finally got through! For anyone else struggling with this, here's what worked: I used Claimyr (from the suggestion above) and got connected to an agent in about 30 minutes. The agent was able to pull up my account and see that there was indeed a calculation error on my 1099-G. They're sending me a corrected version within 10 business days. The agent also explained that the error happened because I had some weeks where benefits were adjusted retroactively, but the tax system didn't properly reconcile those adjustments. For anyone with similar issues, make sure you mention "retroactive adjustments" specifically when you get through. Thanks everyone for your help!
wow congrats!! thx for sharing what worked!
My cousin had the same problem but with her california unemployment. She spent weeks trying to get it fixed! I told her she should move to NY because our system is actually better than most states lol. At least here you can eventually get someone on the phone! Good luck with your taxes!
Thanks, but I'm not sure NY is any better! I spent almost 3 weeks trying before I got this resolved. Every state's system seems equally frustrating from what I've heard.
Ryan Vasquez
btw has anyone gotten the letter from irs after getting the deposit? i got money in my acct but no explanation of how they calculated it
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Sarah Ali
•Yes, the IRS typically sends a letter about 30 days after making the adjustment to your account. The letter explains the changes they made to your return. If you haven't received it within that timeframe, you can contact the IRS or check your online account for details about the adjustment.
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Megan D'Acosta
Update: I just checked my IRS transcript like someone suggested, and I do see an adjustment scheduled for next week! It's not a huge amount ($286) but definitely better than nothing. Thanks everyone for the help! For anyone else wondering, definitely check your transcript - it showed up there before anywhere else.
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Avery Saint
•That's great news! Thanks for updating us. The transcript is definitely the best way to track these adjustments since they don't always send notifications in advance. Glad you were able to get some clarity on your situation.
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