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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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my sister had this same problem but her name changed cuz of divorce not marriage. she had to go to the office in person and bring all her papers
Which office did she go to? I didn't know there was an option to verify in person! That might be easier than all this online nightmare.
the big unemployment office in albany but she said it was a 3 hour wait so maybe try that video call thing first
UPDATE: I finally got verified!!! I took everyone's advice here and did the video call with the ID.me Trusted Referee. The woman was super helpful and understood my situation right away. I showed her my driver's license and social security card, explained the name change situation, and she was able to manually approve my verification! My NY unemployment claim is now processing and they said I should receive all my back benefits within 3-5 business days. THANK YOU all for your help - I would have given up without your suggestions.
That's great news! So glad you got it resolved. Make sure to keep an eye on your payment status in your online account. Sometimes there can be additional processing steps, but the hard part is behind you now.
Congrats! Still think the whole system is designed to be difficult, but glad you got through it!
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Thanks everyone for the responses! I feel much better knowing I'm not alone with this weird daily certification thing. I'll keep certifying daily and documenting everything until they fix it. I'll try to get through on the phone too, and might check out that Claimyr service if I keep hitting dead ends. Really appreciate all the advice!
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Have you tried checking your refund status online? The NY Tax Department has a "Where's My Refund" tool on their website where you can check the status without calling. Also, double-check that your banking information is correct in your tax filing - sometimes refunds get returned if there's an issue with the direct deposit information.
Yes, I've been checking that website almost daily for months. It just says "Your refund is being processed" with no additional information. I filed for direct deposit, but at this point I'd be happy to receive a paper check if it means actually getting my money!
Just wanted to update - I called the Tax Department this morning using the number someone shared above. After 45 minutes on hold, I gave up and decided to try Claimyr. I got connected to a Tax Department representative within 30 minutes! Turns out there was an issue with my address verification (I moved in January) that was holding everything up. The representative removed the hold and said I should receive my refund within 2-3 weeks. So relieved to finally have an answer!
That's awesome news! I'm going to try this approach tomorrow. I also moved recently so maybe I'm having the same issue. Thanks for sharing your success!
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Another important point: If you're waiting for a refund related to unemployment taxes but can't access your transcript online, you can request it by mail using Form 4506-T. It's free and will show if the IRS has processed any adjustments to your account. Takes about 10 business days to arrive.
mail is so slow tho. i waited almost a month for mine not 10 days lol. but yea better than nothing if u cant get the online version
Wait I'm still confused about something... are you talking about a NEW unemployment tax refund for 2025? Or are you still trying to get the old one from 2020-2021? Because those are totally different things and I haven't heard about any new unemployment tax exemption for 2025???
You're right to question this. There is currently NO unemployment tax exemption for 2025. The 2020-2021 exemption was a one-time pandemic relief measure. Unless Congress passes new legislation (which they haven't as of now), unemployment benefits received in 2025 are fully taxable with no special refund program.
PrinceJoe
Contact the Taxpayer Advocate Service! They helped me when I had a similar issue last year with my amended return and benefits. They're free and they can often resolve issues faster than waiting for normal IRS processing.
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Logan Chiang
•That's a great suggestion, I didn't know about them. Do you have their contact information or website?
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PrinceJoe
•Here you go: 877-777-4778 or www.taxpayeradvocate.irs.gov - They were really helpful for me, but be prepared that it might still take a few weeks to get assigned to an advocate.
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Logan Chiang
Thank you all for the helpful responses! I've decided to: 1) Set aside 20% of my child tax credit payments just in case, 2) Try using Claimyr to actually get through to someone who can give me specific answers about my situation, and 3) Contact the Taxpayer Advocate Service as a backup. I really appreciate all the advice - this has been keeping me up at night!
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