Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Vince Eh
Here's the official update from NYSDOL about this issue: 1. The payment processing system experienced a technical failure during the batch processing of payments for week ending 8/8/2025 2. Approximately 86,000 claimants were affected 3. All affected payments are being reprocessed automatically 4. The reprocessing began on 8/15 and will continue through 8/19 5. Claimants do NOT need to recertify or take any action 6. The system is now fixed and all current/future payments should process normally If you don't see your payment by 8/20, then you should contact them directly. Their system shows which accounts were affected by the glitch, so they can verify and expedite if needed.
Gabriel Ruiz
•Thank you for this information! Where did you find these details? I've been checking the website daily but haven't seen any announcements about the issue.
Vince Eh
•It's on their Twitter account (@NYSLabor) and also if you log in to your account and look at the Messages section, there should be a system notification about it. They don't always put these announcements on the main website unfortunately.
just got my missing payment this morning!! check ur accounts everyone
Gabriel Ruiz
•Just checked and mine came through too! What a relief. Thanks everyone for confirming it was a system issue and not something wrong with my individual claim.
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Lydia Bailey
I had a similar question last month when I was talking to my tax guy about my 2024 returns. He said the tax exemption was super specific about which months were covered and there's definitely no automatic refund coming. He actually recommended keeping withholding ON for unemployment because the amount they take out is pretty small compared to what you might owe if you have other income too. When I did my taxes, I actually got some back because I had other deductions that offset it.
wait r u talking about state taxes or federal taxes? cause thats totally different things
Good question for clarification. The exemption period applied to federal taxes only. New York State has its own tax treatment of unemployment benefits, which may differ. Always consult with a tax professional about your specific situation, especially if you have questions about state-specific tax treatments.
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Jacinda Yu
So happy for you! I remember checking my account obsessively when I was waiting for mine. It's like winning the lottery when it finally hits lol. Make sure you set aside some for taxes though - I got burned last year because I didn't realize they don't automatically withhold taxes on back pay!
OMG thank you for the tax reminder!!! I didn't even think about that. Will definitely put some aside.
Brian Downey
IM SCREAMING!!!! my backpay just hit too!!!! maybe they just did a big batch of them?!??! $8290 omgggg i cant believe it!!! dont give up hope ppl!!!
Jacinda Yu
•Congrats!! That's amazing timing! They must be clearing a backlog right now.
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Taylor To
anyone know what happens if you miss certifying for ONE day during this daily requirement thing? do you lose that day's benefits forever or can you make it up somehow?
Oliver Cheng
•If you miss a daily certification, you don't permanently lose that day's benefits. You can request retroactive certification for the missed day by selecting the "Claim Weekly Benefits" option and then choosing the option to certify for a previous unclaimed day. This must be done within 7 days of the missed certification. Beyond that timeframe, you'd need to call NYSDOL directly to request the retroactive payment.
Update: You all were right! I just checked today and my certification is back to weekly now. It lasted exactly 3 weeks of daily certification. Looks like it was just temporary verification like many of you mentioned. Thanks everyone for your help!
lucky!! im still stuck doing it daily going on week 4 now 😩
Ella Cofer
•Great to hear! This is the typical timeline for most verification periods. Glad it resolved itself without you needing to call.
Carmen Lopez
Here's a comprehensive checklist for NY unemployment recertification in 2025: 1. Form UI-RQ25 (Recertification Questionnaire) 2. Form UI-WH25 (if you worked during your benefit year) 3. Copy of the recertification notice (keep your original) 4. Photo ID (driver's license, state ID, or passport) 5. Last 3 paystubs (if applicable) 6. W-2s or 1099s from 2024 7. Form UI-CV25 (if you had address or banking changes) 8. Proof of job search activities (at least 3 per week) Make sure to write your claimant ID on every page, send via certified mail, and keep copies of everything. Processing is currently taking 3-4 weeks minimum.
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Luca Romano
•This is GOLD. Thank you so much for the detailed checklist. Quick question - for the job search activities, do I need to use their specific form or can I just write them out on paper with dates and contact info?
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Carmen Lopez
•You should use Form UI-JS25 (Job Search Record) which you can download from your online account. If you can't access that, a detailed list on paper is acceptable as long as it includes: date of contact, company name, position applied for, method of contact (email, phone, in person), contact person's name and info, and result of the contact. But the official form is always preferred.
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Luca Romano
Just wanted to update everyone - I used the Claimyr service that someone recommended above and actually got through to an agent! Took about 45 minutes instead of days of redialing. The agent confirmed everything about the documents needed and even sent me an email with links to download all the forms. Also, they said I could bring everything to the local office in person instead of mailing it if I'm worried about delays. Thanks everyone for your help!
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Mateo Hernandez
•That's awesome! Did they say if bringing it in person speeds up the processing time??
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Luca Romano
•They said it can be 1-2 weeks faster because they scan it right away instead of waiting for the mail sorting. But you need an appointment for in-person submission - can't just walk in.
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