Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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i think the website is just broken on weekends, i couldnt file at all last sunday but tried monday morning and it worked fine
Diez Ellis
•Really? That's good to know. I've only been trying on evenings and weekends because I work during the day. Maybe that's part of my problem! Did you use a computer or phone when it finally worked?
used my laptop, chrome browser. but i think its more about timing than device tbh
Sasha Reese
UPDATE: I finally got it to work! For anyone else struggling, here's what worked for me: 1. I completed the ID.me verification separately first 2. Waited 48 hours as suggested 3. Logged in using Chrome incognito mode 4. The "File A New Claim" option appeared this time! Thanks everyone for your help. The verification loop was incredibly frustrating, but persistence paid off. Now I just have to wait and see if my claim gets approved.
Great news! Glad it worked out for you. Make sure to certify weekly on time once your claim is approved - the system is much more strict about that in 2025.
congrats! still fighting with mine 😠but this gives me hope
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update?? did u get ur 1099 yet? im in same boat
AstroAce
•Yes! Finally got it. I ended up using that Claimyr service that someone mentioned above and got through to a rep in about 30 minutes. They verified my identity and sent the 1099-G to my new email address through a secure link. Much easier than I expected once I actually reached someone who could help.
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anybody else notice how they always say 'today or tomorrow' for EVERYTHING? lol when i was on unemployment they told me the same thing about my letter, about my payments, about my interview... its like their script or something
Cedric Chung
•YES!!!! Every single time!!! It's NEVER accurate!!! I think they just say that to get you off the phone!!!!
PaulineW
When you receive your Monetary Determination letter, here's what to check: 1. Verify all employers from your base period are listed 2. Confirm the wages shown match your records 3. Check if the weekly benefit amount seems correct (approximately 50% of your average weekly wage up to the maximum of $650) If anything is incorrect, you have 30 days to request a review by submitting a Request for Reconsideration. You can do this through your online account under 'Secure Messages' with supporting documentation like W-2s and pay stubs. The good news is that payments are typically released quickly once the determination is finalized, especially if you've been consistently certifying each week.
This is incredibly helpful, thank you! Is the base period the last 4 completed quarters before I filed, or is it different in NY? I had a job change about 8 months ago and want to make sure both employers are counted.
PaulineW
•In NY, the standard base period is the first 4 of the last 5 completed calendar quarters before you filed. If you don't qualify using that period, they'll use the alternate base period, which is the last 4 completed quarters. With a job change 8 months ago, both employers should be included in either base period calculation, but double-check the letter to make sure.
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Update on my earlier advice: I just learned NYSDOL changed their phone system last month. Now the best time to call is actually between 7:30-7:45 AM (yes, before they officially open). The queue starts accepting callers earlier than advertised. Also, when prompted for your PIN, enter it VERY slowly with pauses between each number. This sometimes bypasses the standard menu tree and gets you to an agent faster. Good luck!
Noah Ali
•Thank you!! I'll try this first thing tomorrow morning. I appreciate all the suggestions everyone has given.
Noah Ali
UPDATE: I finally got through to a live agent this morning!!! Used Claimyr and had a call back with an agent in about 30 mins. The rep said my backpay was stuck because of a "wage verification hold" that needed manual override. She processed all 4 weeks while I was on the phone and said the money should be in my account within 2-3 business days. SUCH A RELIEF!!! Thank you everyone for your suggestions and help!!
That's awesome! Glad it worked out for you. Nothing beats actually talking to a human who can fix things.
Perfect example of why manual review is so important. The system sometimes applies these wage verification holds incorrectly, especially if you had multiple employers in your base period. Always worth speaking to an agent directly for backpay issues.
Jabari-Jo
i'm confused about something sorta related... after u verify with id.me do u still need to upload those wage forms? i did the id.me thing but now theres some message about quarterly wage verification?
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Derek Olson
•Yes, these are two separate requirements. ID.me verifies your identity, while the quarterly wage verification confirms your employment and income. For the wage verification, you need to upload your pay stubs or W-2 forms for the base period specified in your claim. This is part of the standard process for determining your benefit amount and preventing fraud. You should upload these documents through your NYSDOL account dashboard under the "Upload Documents" section.
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Seraphina Delan
I had my account completely locked after ID verification and it took FOREVER to fix. When I finally got someone on the phone they said it was because my married name on my license didn't match my birth name they had on file. So anyone with name changes should make sure all their identity documents match before starting this process!
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Sayid Hassan
•That's such a good point! I didn't even think about name change issues. The whole system seems designed to create problems rather than solve them. Thanks for sharing this tip!
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