New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Thank you everyone for all the helpful responses! I'm definitely NOT going to file a new claim now. I'll just keep certifying weekly and report the days I'm not working during the renovation shutdown. I'm going to have a chat with my supervisor tomorrow to let them know this is the correct procedure - seems like a lot of employers don't really understand how the system works. Really appreciate all your help!

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Good call! And yes, many employers don't fully understand unemployment processes - it's not really their area of expertise. Just make sure when you certify to answer all questions accurately about your availability for work during the renovation period. You should indicate you're ready, willing and able to work even during the temporary shutdown.

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Also make sure ur checking ur unemployment messages every day!! sometimes they send weird questionnaires u gotta answer right away or they stop ur payments!!!

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Thanks for the tip! I'll make sure to check my messages frequently. This whole system feels like walking through a minefield sometimes!

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Another option to consider would be applying for Emergency Assistance to Families (EAF) through your local Department of Social Services. This is designed for temporary financial crises like yours. The application process is separate from both unemployment and disability. You'll need documentation of your medical situation and financial need.

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Thank you! I hadn't even heard of this program. I'll look into it tomorrow morning.

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To summarize your options: 1. Check if you qualify for NY disability through a previous employer (if you worked within the last 26 weeks before your injury) 2. Apply for emergency assistance through DSS while waiting to be cleared for work 3. Once medically cleared, apply/reapply for unemployment if your employer still doesn't have work available 4. Consider calling 211 (United Way helpline) which can connect you with additional local resources The key is documenting everything - keep copies of all medical records, work communications, and application confirmations.

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Thank you so much for laying out all my options! I'll start with checking on disability through my previous employer since I worked there for 2 years before getting laid off and going on unemployment. Really appreciate everyone's help with this confusing situation.

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So frustrating!!! I got excited when I heard about this from my neighbor. I'm barely making ends meet with the current benefit amount, I was hoping there was some extra help coming. Why would they spread fake news about this? Got my hopes up for nothing!

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EXACTLY!!! They need to do SOMETHING to help people. The cost of everything is insane now! How are we supposed to survive on these tiny unemployment checks??

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Just to be 100% clear for everyone in this thread: • There is NO new stimulus payment for unemployment recipients • The NY Child Tax Credit is for tax filers with dependent children • Some UI recipients may receive retroactive payments if their claims were incorrectly calculated • Regular UI benefits in NY still have a maximum duration of 26 weeks • The maximum weekly benefit amount remains $594 for 2025 If you're struggling to reach someone at DOL to resolve issues with your existing claim, consider using a service like Claimyr to get through the phone lines. I've recommended it to several people who were stuck in claim limbo.

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Thanks for the clear breakdown! This makes a lot more sense now. I'll stop looking for news about a stimulus payment.

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For anyone else facing this issue, here's the formal process that should work (though as we've seen, sometimes there are technical glitches): 1. Submit your address change through your NY.gov account AND by submitting form DS-1204. 2. Call NYSDOL at 1-888-209-8124 and specifically request that they verify the address change has been processed in all their systems. 3. Ask them to check the "Key Bank transmission status" specifically - this is a separate field in their system that indicates whether your updated information has been sent to Key Bank. 4. If the change has been processed but not transmitted to Key Bank, request an "external system sync" - this is the technical procedure the helpful agent performed for the original poster. 5. Get a confirmation number for this request. The disconnect between NYSDOL's system and Key Bank's database is a known issue that affects many claimants. When standard procedures don't work, asking specifically about the "transmission status" and requesting an "external system sync" can help get the right technical solution applied.

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This is extremely helpful! The agent I spoke to did mention something about a "sync error" but I didn't know the specific terminology. I'll use these exact terms if I need to call back. Thank you!!

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FINAL UPDATE: It worked! Got my Key Bank card yesterday with the correct address. All my benefits were there ($1,340 total). Such a relief after months of stress. For anyone else dealing with this: 1. Use Claimyr to get through to an actual person (saved me hours of frustration) 2. Specifically ask about the "Key Bank transmission status" and request an "external system sync" (exactly as someone suggested above) 3. Get a reference number and follow up if nothing happens Thanks everyone for your help and suggestions! Now I can finally catch up on my bills.

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That's fantastic news! I'm so glad you got it resolved. It's unfortunate it took so much effort for something that should be simple, but I'm happy you persisted and got your benefits. Thanks for updating us with the outcome.

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awesome!! glad it worked out for u!!

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My friend just went through this exact situation last month. After weeks of calling and getting nowhere, she actually got through by using that Claimyr service someone mentioned above. She said it was worth it because the agent was able to see that her ID verification had actually been approved internally but hadn't updated in the system. They fixed it while she was on the phone and her status changed to approved the next day. I think the bigger issue is that the new ID.me system isn't communicating properly with the main NYSDOL system. Sometimes the verification goes through on the ID.me side but doesn't register correctly with unemployment. That's why talking to an actual agent who can check both systems is so important.

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That's really helpful to know - sounds like it might be worth trying Claimyr to get through to someone. It's frustrating that we have to use a third-party service just to access a government agency we should be able to reach directly, but at this point I'm willing to try anything that works.

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I had a pending ID verification that took forever too! But here's what finally worked for me: I found an email address for the ID verification department directly: NYSIDverify@labor.ny.gov (not the general unemployment email). I sent them an email with my claim ID in the subject line, and attached copies of my documents again. Got a response within 2 days saying they were expediting my verification, and it was approved 3 days later. Not sure if this email still works (this was in February) but might be worth trying!

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Thank you so much for this email address! I'll definitely try this today. Did you include your full claim ID and any other identifying information in the email?

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Yes, I included my full claim ID, last 4 of SSN, full name, and date of birth in the email. I also made the subject line really specific: "URGENT ID VERIFICATION DELAY - Claim ID: [my claim number]" - I think that helped get it noticed!

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