Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I've been receiving NY unemployment benefits since February, and I've noticed that mail delivery times vary tremendously depending on your location. In NYC, checks seem to arrive within 7-10 days, but friends upstate are waiting 12-14 days consistently. If you're approaching the 14-day mark, I'd recommend two things: 1. Submit a missing check report through your online account (Payment History section > Report Missing Payment) 2. Immediately switch to direct deposit for future payments In my experience, once you report a check missing, they'll place a stop payment on it and issue a replacement within 3-5 business days. The replacement usually arrives faster than the original would have. Hope this helps!
This is really helpful, thank you! I'm in Buffalo, so maybe that's part of the problem? I'll definitely report it as missing once I hit the 14-day mark.
UPDATE: I just wanted to let everyone know that my check FINALLY arrived today! That's 12 days after the mail date. But I've already switched to direct deposit for future payments. Thank you all for your help and advice!
Great news! Glad it finally arrived. Direct deposit will definitely save you from this stress in the future.
see! it came eventually lol. still switch to direct deposit tho!
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My sister had this same problem last month and she ended up emailing unemployment.questions@labor.ny.gov with her claim number in the subject line. She got a callback within 3 days. Maybe try that too?
Thanks for sharing! I'll definitely email them too. At this point I'm trying everything possible.
UPDATE: I wanted to share what finally worked for me in case someone else has this problem. I tried everything suggested here: 1. The secure message in my account - got no response after 4 days 2. Calling at 8am sharp - still got the vaccine hotline 3. Emailing unemployment.questions@labor.ny.gov - no response after 3 days I finally used Claimyr that someone mentioned above and got through to an agent in about 30 minutes. The agent was able to fix my claim (there was a verification flag on it that shouldn't have been there) and my payments should resume this week. Thanks everyone for your help! The whole system is definitely broken right now, but at least I got my issue resolved.
Thank you for updating the thread with what worked! This will definitely help others facing the same issue. Glad to hear your claim is back on track.
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im so glad u got it fixed!!! did u have to provide any extra documents? my claim is stuck for similar reasons i think
No extra documents needed in my case! They had my wage info from my employer but there was a discrepancy in how it was entered. The agent just corrected it in their system. But she said if there had been a bigger issue, I might have needed to upload pay stubs or W2s. Worth having those ready just in case!
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UPDATE for everyone: Just saw on the NYSDOL Twitter account that they're experiencing technical issues with the online account system today and yesterday. They're working on fixing it. So this is a known issue affecting multiple users right now, not just individual account problems.
Thanks for the update! That makes me feel better that it's not just my account. I'll keep an eye on their Twitter for updates.
OMG thank you for checking! I was going CRAZY trying different browsers and computers thinking it was something on my end!!
Oliver Zimmermann
Just to follow up - once you do get through to someone, make sure they check for two specific things: 1. A "partial benefits review flag" which is the automatic 16-week review others mentioned 2. A "quarterly wage consistency verification" which happens when they compare your reported earnings with what your employer has submitted Either of these can cause a payment hold without any notification to you. And yes, you will receive back pay for all weeks once resolved.
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Amina Toure
•This is extremely helpful! I'll specifically ask about both of these flags when I finally reach someone. Planning to try first thing tomorrow morning.
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Javier Torres
Any luck getting through to NYSDOL? I'm curious if using that Claimyr service worked for you like it did for me. Let us know!
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Amina Toure
•Yes! I tried Claimyr this morning and was able to speak with an agent within 20 minutes! You were right - it was exactly the automatic 16-week review flag. The agent removed the hold immediately and said I should receive all my back payments within 2-3 business days. Such a relief! Thanks everyone for your help and suggestions.
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