Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
Just wanted to update - calling early is definitely better but I still couldn't get through doing that for a whole week. The Claimyr service I mentioned was worth it for me personally because I have kids and couldn't spend all day redialing. But if you have the time and patience to keep trying at 8am, that's probably your best bet. Just be prepared that even when you get through, the first person you talk to might not be able to help with complicated issues like wage investigations.
UPDATE: You guys are all amazing! We followed the advice about uploading his wage documents with a letter specifically requesting "monetary redetermination" and "claim backdating" (used those exact terms). Called at 8:01am this morning and got through after only 4 attempts! The claims specialist confirmed there was a wage verification flag and that the ID.me completion hadn't fully processed in their system. She was able to fix both issues during the call, and said payments should start processing within 3-5 business days including the back weeks! THANK YOU ALL for your help - this community saved us so much stress and confusion!
That's fantastic news! So glad you got it resolved. Make sure he continues certifying weekly while waiting for the payments to process. Typically when they fix issues like this, the payments come through faster than the 3-5 days they quote - I'd expect to see something by Monday or Tuesday. Keep us updated!
CONGRATS!!! You got lucky getting someone competent on only the 4th try!!! 👏👏👏
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EVERYBODY saying "just call" has NO IDEA how impossible it is to get through right now!!! I called 50+ times a day for a WEEK and never got past the automated system. That's why I was stuck for 6 weeks! They're severely understaffed since the January 2025 system upgrade.
That's exactly why I ended up using that call connect service. The regular phone line is completely jammed. I calculated that I wasted about 22 hours trying to call before I found an alternative.
Update: According to NYSDOL's latest announcement, they're automatically removing certain types of holds within 5 business days if they're related to the system verification process that started in January 2025. Check your email and the Message Center in your account for any communications about the specific type of hold.
Just checked my Message Center and there's nothing explaining the hold. I'm going to try calling tomorrow morning. Thanks everyone for your help - at least now I know I need to talk to someone directly and that I can ask about an emergency funds release for my rent.
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Thanks everyone for the helpful advice! I've decided to be patient and NOT amend my return. I created an account to check my tax transcript as suggested and will keep an eye on it for those codes. It's been about 9 weeks since I filed, so I'll give it another month before I consider calling the IRS. Really appreciate all the insights!
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Thank you for this! I hadn't even thought about tax implications. Will definitely file that form ASAP.
It's good to hear you got through! For anyone else facing identity theft issues with NY unemployment:\n\n1. Try the fraud hotline (1-888-598-2077) during non-peak hours (Tuesday-Thursday afternoons tend to be better)\n2. Use Claimyr if you continue having trouble getting through\n3. Contact your state assembly member's office as a backup\n4. Complete all the required forms (ID-520, DTF-275)\n5. Place credit freezes at all three bureaus\n6. File an FTC report at IdentityTheft.gov\n\nIdentity theft cases require persistence but can be resolved with the right approach.
Alfredo Lugo
My sister had this exact same issue but with her 2024 1099-G. She never bothered to get it fixed and ended up paying taxes on money she didn't keep. Don't make the same mistake! The IRS doesn't know you paid money back unless the 1099 is corrected or you specifically claim it on your tax return.
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Katherine Hunter
•That's exactly what I'm worried about! I don't want to pay extra taxes on money I had to return. Thanks for the warning - I'm definitely going to keep pushing until this is fixed.
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Kelsey Hawkins
Any update on your situation? Were you able to get the corrected 1099-G?
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Katherine Hunter
•Yes! Finally got my corrected 1099-G yesterday - took about 17 business days total. The new form shows the correct amount ($4,930 less than the original). Such a relief! For anyone else dealing with this: be persistent, keep detailed records of all your repayments, and don't file your taxes until you have the corrected form in hand. Thanks everyone for your help!
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