Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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StarStrider
UPDATE: If you're still having this issue, NYSDOL just announced a fix for the ID verification system yesterday. Log into your account, go to "My Documents" and look for the new "Verification Status" tab. If it shows "Pending Review" then your documents have been received and you should stop uploading new ones. If it shows "Rejected" then click on the document name for specific reasons why it was rejected.
Ethan Clark
•Thank you SO MUCH for this update! I just checked and mine says "Pending Review" - such a relief to know they have my documents. I wish they would have told us about this status page in their emails instead of just asking for the same documents over and over. Really appreciate you sharing this info!
Has anyone actually gotten through to a human being at the ID verification number (888-209-8124)? I've called like 30 times over the past week and either get disconnected or stuck in the same loop of automated messages. I'm starting to think the verification team doesn't actually exist!!!
Try calling right when they open at 8:00am. That's the only time I've ever gotten through without using Claimyr. But even then I had to wait on hold for almost 2 hours.
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Luca Ferrari
After reading through everyone's responses, it sounds like there are three possible issues: 1) Your application is still in the queue based on your application date and region, 2) There might be a problem with your TS-375 form or employer classification, or 3) Your application is stuck somewhere in the system. Since you've been waiting 10 weeks, I'd definitely recommend trying to speak with someone directly. The regular phone lines are nearly impossible to get through on. When I used Claimyr (claimyr.com), I actually spoke to a supervisor who could see exactly where my application was in the system and what was causing the delay. The peace of mind alone was worth it after weeks of uncertainty.
Chloe Harris
•You're right - I need to speak to someone directly. I'm going to try Claimyr tomorrow morning. At this point, I just need answers even if it means the supplement is delayed. Thanks everyone for sharing your experiences!
Just a quick update that might help others: I learned that NYSDOL is sending out batch payments for the tourism supplement every other Wednesday. So if you don't see anything this week, the next batch would likely be processed next Wednesday. Also, for anyone still waiting, double-check that your direct deposit information is current in the system. I've heard some payments were delayed because people had changed bank accounts since their initial claim.
thx for the info! will check my bank info tonight to make sure its current. still mad about that form noone told me about though
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Sometimes deleting your browser cookies and trying in a different browser can fix weird system errors. Might be worth a try?
Fidel Carson
•I actually tried that already - Chrome, Firefox, and even Explorer. Same issue on all of them unfortunately. But good suggestion!
Fidel Carson
UPDATE: I finally got this resolved! Used Claimyr (thanks for that recommendation!) and got through to an agent in about 20 minutes. The agent could see all my failed attempts and said there was a system flag on my account that was preventing the update. She manually removed the flag and processed my direct deposit change while I was on the phone. She said the new info should be active for my next payment. Such a relief!
Xan Dae
•That's great news! And good to know about the system flag - that seems to be happening to quite a few people lately. Glad you got it resolved before your old account closed.
Nalani Liu
•of COURSE there was a "system flag" - they probably purposely flag accounts just to make our lives difficult! But glad you got it fixed!
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Talia Klein
Back pay question...I'm confused about something else. I just got approved too but for fewer weeks than I claimed. Anyone know how to appeal just part of the decision? Don't want to mess up the weeks I did get approved for.
You can file a partial appeal. Go to your online account, find the determination notice, and select 'Appeal this Decision.' In the form, clearly state you're ONLY appealing the weeks that were denied, and specifically list those dates. Make sure to upload any proof you have for those specific weeks.
Talia Klein
•thanks so much!!
Micah Trail
UPDATE: Just got my backpay today! It was exactly 11 business days after the approval notice. Full amount as expected, direct deposited to my account. Such a relief after waiting so long. Thanks everyone for your help and advice!
Nia Watson
•Great news! Glad it came through without any further issues.
congrats! time to celebrate!
Taylor To
anyone know what happens if you miss certifying for ONE day during this daily requirement thing? do you lose that day's benefits forever or can you make it up somehow?
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Oliver Cheng
•If you miss a daily certification, you don't permanently lose that day's benefits. You can request retroactive certification for the missed day by selecting the "Claim Weekly Benefits" option and then choosing the option to certify for a previous unclaimed day. This must be done within 7 days of the missed certification. Beyond that timeframe, you'd need to call NYSDOL directly to request the retroactive payment.
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Miguel Harvey
Update: You all were right! I just checked today and my certification is back to weekly now. It lasted exactly 3 weeks of daily certification. Looks like it was just temporary verification like many of you mentioned. Thanks everyone for your help!
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Ashley Simian
•lucky!! im still stuck doing it daily going on week 4 now 😩
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Ella Cofer
•Great to hear! This is the typical timeline for most verification periods. Glad it resolved itself without you needing to call.
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