New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ethan Taylor

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wait did u get a receipt or tracking or anything when u sent it? my friend said always get tracking for anything u send to government people

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Luca Romano

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No I didn't get tracking... just regular mail. That was probably a mistake. Too late now though :

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Yuki Ito

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For future reference, always send payments to government agencies via certified mail with return receipt. It typically costs around $7 but provides proof of delivery and a tracking number. This documentation can be invaluable if there are any disputes about whether they received your payment.

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Nia Jackson

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my brother in law just went thru this exact thing! took 12 days total for his benefits to come back. he said the website updated first showing payment received then like 2 days later money came

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Luca Romano

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That's reassuring to hear! I'll keep checking the website. Thanks for letting me know about your brother-in-law's experience.

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GalaxyGlider

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To address your follow-up question - yes, 'pending' status means they haven't made a determination on your claim yet. This is normal for partial unemployment claims where hours fluctuate, as the system requires additional verification. Regarding the averaging question you asked someone else - New York doesn't technically use an 'averaging' system. Instead, they calculate your benefits on a week-by-week basis. For each week, they check if you worked fewer than 4 days AND earned less than $595 (the current maximum threshold for 2025). If you meet both criteria for a given week, you qualify for partial benefits for that week only. So your one 40-hour week won't disqualify you for other weeks, but you won't receive benefits for that specific week.

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Jamal Harris

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Thanks for explaining! That makes sense. So I should just keep claiming each week based on that week's hours and not worry about the one full-time week affecting everything else?

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Liam Sullivan

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Exactly. Keep claiming week by week. For any week you work 4+ days OR earn $595+, you'll report that and won't receive benefits for that week only. But you'll still be in the system and can claim for future weeks when your hours are reduced again. As for speeding up your pending status - contacting an agent can help, as they can sometimes release payments that are stuck in review. Based on current processing times, if you're still pending after 3-4 weeks, it's definitely worth trying to speak with someone.

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Jamal Harris

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Just wanted to update - I finally got through to someone at unemployment (used that Claimyr service someone mentioned above) and they said my payments were pending because my employer hadn't responded to their request for information about my hours. The agent was able to approve my payments since I had documentation of my reduced schedule. My first payment should be processed tomorrow and the card should arrive within 7-10 days after that. Thanks everyone for your help!

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Zoe Dimitriou

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Why is New York always SO SLOW with everything?? I'm in the same boat waiting. My brother lives in Ohio and got his state unemployment tax adjustment like 3 weeks ago already. Meanwhile NY is dragging their feet as usual. Don't even get me started on how they handled the original unemployment claims last year!!!

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Mei Zhang

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I know right?? I waited 11 weeks for my initial claim to be processed last year. Absolute nightmare. But to be fair, they're handling millions more claims than most other states.

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Yuki Yamamoto

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UPDATE: Mine just came through!!! Woke up this morning and checked my emerald card - $1,342 deposited! So excited. Looks like they're processing them now. Check your accounts everyone!

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Carmen Ruiz

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congrats!! gonna go buy something nice with it?

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QuantumQuest

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STILL nothing on mine. 😭 Starting to worry something's wrong with my account.

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Sasha Reese

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One more tip about NYS Disability - if your employer doesn't offer additional short-term disability insurance (many do), that $170/week maximum benefit hasn't been increased since the 1980s! It's criminally low. Definitely apply for WIC and check with your local Department of Social Services about emergency assistance too. Some counties have special programs for new mothers with financial hardship.

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Sadie Benitez

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SERIOUSLY!!! $170/week since the 1980s?! What a joke! Meanwhile rent keeps going up, food keeps going up, but the benefit stays the same for FORTY YEARS. This state doesn't care about mothers or families AT ALL.

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Thank you everyone for all the helpful information! I've made a checklist of everything I need to do tomorrow: 1. Talk to HR about NYS Disability Benefits and get the DB-450 form 2. Make appointment with my OB to get their portion completed ASAP 3. Look up my local WIC office and application process 4. Contact DSS about any other assistance programs 5. Ask hospital about meeting with social worker during my stay I'm still shocked at how low the disability benefit is, but at least it's something. I'll update after I talk to HR tomorrow. Fingers crossed this all works out!

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Sasha Reese

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That's a great plan! One more thing - when you talk to HR, ask if your company offers any supplemental short-term disability insurance. Some employers provide this as a benefit, which would pay on top of the state minimum. Even if they don't, it's worth asking if they have any company-specific policies for maternity leave even for new employees. Some companies have more generous policies than the legal minimum.

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Chloe Taylor

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Quick follow-up about the backdating process: once you do get through to a specialist, make sure you request form UI-44.2 (Backdating Special Circumstance Review). This form specifically addresses identity theft situations and can help expedite your case. Also, when they do resolve it, double-check that they've properly credited you for the waiting week - many identity theft victims report that this gets missed in the recalculation.

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Diego Flores

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this!!! they totally forgot my waiting week and i had to call AGAIN to get it fixed. so annoying

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Omar Zaki

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Update: I finally got through to someone in the fraud department this morning! They said my case is actually being processed but could still take 3-4 more weeks. They also confirmed I need to fill out that UI-FTC form that someone mentioned earlier. Apparently, they can't complete the investigation without it. Wish they'd told me that weeks ago! Going to fill that out today and upload it to my account.

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Great news that you got through! Make sure when you submit that form you also upload it to the Document Upload section AND send a secure message referencing that you've uploaded it. Sometimes documents get missed if you don't call attention to them. Include your claim investigation number (the ID-2025 one) in the subject line of your secure message.

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