Need help with NY unemployment ID.me verification process ASAP

yeah id.me is a NIGHTMARE!! i had to try like 5 times before it worked. make sure ur using chrome browser and good lighting for ur selfie. also dont use a pdf for ur documents, they want jpg files

The ID.me verification system can be temperamental, but there are specific steps that will increase your chances of success: 1. Use a laptop/desktop rather than mobile device when possible 2. Ensure all documents are high resolution (at least 300 dpi) 3. Make sure documents are fully visible with all four corners showing 4. Good lighting is essential - natural daylight works best 5. If you fail 3 times with document uploads, you'll be required to do a video verification call The most common issues are document clarity and selfie verification problems. Taking your time with each step rather than rushing through will save you trouble in the long run.

I had THE WORST time with ID.me last month!!!! Tried 7 times and kept failing at different points in the process. So frustrating!!!!! What if it never works????? Will I lose all my benefits???? I'm so worried this is happening to you too now...

After struggling with ID.me for almost a week, I finally found a solution that worked. The queue for video verification was showing 5+ hours when I tried, so I looked for alternatives and found Claimyr (claimyr.com). They helped me get through to an actual NYSDOL agent who was able to override the ID.me requirement and process my verification differently. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Saved me days of frustration and my benefits started processing the next day. Might be worth checking out if you keep hitting roadblocks.

ID.me is such garbage honestly. One thing nobody mentioned - make sure your address on your ID matches your current address on file with unemployment. That messed me up for DAYS and nobody told me until I finally got through to someone. So stupid.

when i did mine i had to restart my computer completely cuz the camera wasnt working right. also make sure ur internet connection is really good. if ur on wifi maybe try connecting with ethernet cable if u can

Just to add some helpful information that hasn't been mentioned yet: 1. ID.me has specific browser requirements. For best results, use Chrome, Firefox, or Edge. Safari often has compatibility issues with their system. 2. If you've attempted multiple times without success, try clearing your browser cache and cookies before starting over. 3. Their system works best with the following document types (in order of preference): - Driver's license - State ID card - US Passport 4. For anyone who doesn't have a webcam on their computer, you can use the ID.me mobile app instead, which often works better for the selfie verification portion. If all else fails, you can contact NYSDOL directly at 1-888-209-8124, but be prepared for very long wait times.

my cousin had the same problem last month and he said just keep trying different browsers until one works. he finally got it to work on microsoft edge of all things lol

UPDATE: I finally got through the ID.me verification! For anyone else struggling with this, here's what worked for me: 1. Used Chrome browser on my laptop (Safari was definitely part of my problem) 2. Made sure I was in a room with good natural lighting 3. Took off my glasses for the selfie part 4. Added a utility bill with my current address since my license has my old address 5. Made sure to go through each step slowly and carefully Thank you everyone for all your help and suggestions! My verification is now complete and they said my benefits should resume with the next payment cycle.