Need NY unemployment tax advocate phone number that actually works - anyone have it?

same probs here, been calling for 2 weeks straight. number never works and nobody picks up!!! typical ny unemployment bs

The Taxpayer Advocate Service can definitely help, but reaching them directly is challenging right now. I'd recommend these steps: 1. Try calling early morning (7:30-8:00am) before their official opening - sometimes staff answer before the queue fills 2. Use the general NYS tax helpline (518-457-5181) and specifically request a transfer to Taxpayer Advocate 3. Submit Form DTF-911 "Request for Taxpayer Advocate Assistance" online - this creates a case 4. Document all your call attempts with dates/times for your case For your specific 1099-G issue, you need to connect with the DOL's UI tax unit, not the general TAS. The direct number is 888-209-8124, but press option 2, then 6 when prompted for tax document issues.

I worked around this whole mess using Claimyr. After wasting literal DAYS trying to get through myself, I found this service that gets you connected to an agent quickly. They have a demo video at https://youtu.be/Rdqa1gKtxuE that explains how it works. I was skeptical but desperate with a similar tax issue (they messed up my withholding amounts). I got connected to someone in about 20 minutes who fixed my 1099-G problem. Their website is claimyr.com if you want to check it out. Honestly saved me so much frustration.

Just want to add that you need to be very specific about asking for the Taxpayer Advocate Service that handles UNEMPLOYMENT tax issues - not just any tax advocate. When I had a similar problem last month, I kept getting routed to regular NYS tax advocates who couldn't help with DOL-specific issues. Also, have you tried reaching out through your state assembly member's office? Mine helped connect me directly to someone who could help with my 1099-G issue from 2024. This might be faster than trying to get through on the phone yourself.

i dont think thaeres actualy a working # lol. my freind works for state (not unemployment) and he says they're SUPER understaffed right now. like 40% of normal ppl. ive heard rumors they dont even answer half the phones and just let em ring. system is broke af

I had to deal with a tax advocate last year and the trick is to call AT EXACTLY 7:30 AM. Not 7:29, not 7:31. Exactly 7:30. That's when their system starts accepting calls before the queue fills up. Also, try Wednesday or Thursday - for some reason those days seemed less busy for me. Good luck!!! PS: when you do get someone, be super nice even if you're frustrated. Makes a huge difference.

To clarify some confusion in this thread: The Taxpayer Advocate Service (TAS) is separate from the DOL's unemployment tax unit. For a 1099-G correction specifically related to unemployment benefits, you need to reach the DOL's dedicated tax document team. The most efficient process is: 1. Call the main UI number (888-209-8124) 2. Select option 1 for claimants 3. Enter your PIN when prompted 4. When you reach the main menu, select option 2 for tax forms 5. Then select option 3 for 1099-G corrections Avoid using the general TAS number for unemployment-specific tax issues - they'll just redirect you to DOL. If you continue to have trouble reaching someone, you can submit a message through your online unemployment account using the secure message center. Select "Tax Documents" as the subject and clearly explain the discrepancy. Include your current mailing address to ensure the corrected form is sent properly.

UPDATE: I finally got through! For anyone else struggling with this, here's what worked: I used Claimyr (from the suggestion above) and got connected to an agent in about 30 minutes. The agent was able to pull up my account and see that there was indeed a calculation error on my 1099-G. They're sending me a corrected version within 10 business days. The agent also explained that the error happened because I had some weeks where benefits were adjusted retroactively, but the tax system didn't properly reconcile those adjustments. For anyone with similar issues, make sure you mention "retroactive adjustments" specifically when you get through. Thanks everyone for your help!

My cousin had the same problem but with her california unemployment. She spent weeks trying to get it fixed! I told her she should move to NY because our system is actually better than most states lol. At least here you can eventually get someone on the phone! Good luck with your taxes!