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NY unemployment partial benefits stopped after working part-time for 4 months - last deposit 8/11

My last unemployment deposit was made on 8/11/2025. I've been working part time for 4 months and claiming the correct hours every week. I still qualify for partial benefits based on my calculations (I'm only working about 18-22 hours a week, which is well under the threshold). Nothing has changed with my employer or hours, but suddenly the deposits just stopped. My weekly certifications still show as 'processed' but no money is hitting my account. Has anyone experienced a similar situation with their NY unemployment benefits suddenly stopping despite consistently reporting part-time work? I've tried calling but it's impossible to get through to a real person.

This actually happens quite frequently with partial benefits. After a certain period (usually 3-4 months) of consistent part-time work, the NYSDOL system sometimes flags your account for manual review. They want to verify that your partial employment situation hasn't changed. The problem is they don't tell you this is happening! Your benefits are essentially paused until they complete this review. You need to contact them directly. Unfortunately, getting through to a representative is the only solution.

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Amina Toure

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Thanks for explaining! Any tips for actually getting through to someone? I've been calling for 3 days straight and either get disconnected or end up in an endless phone tree.

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Natasha Volkova

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same thing happned to me last winter. was workin part time at target and suddenly benefits stoped. turns out they thought i wasnt looking for full time work anymore which is required even when u get partial. did u submit your work search records every week?

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Amina Toure

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Yes, I've been submitting my work search activities every week without fail. I've been applying to at least 4-5 full-time positions weekly and documenting everything. Nothing has changed in my routine at all, which is why I'm so confused about the sudden stop in payments.

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Javier Torres

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After working part-time for a few months while on unemployment, they'll often review your case. The system is designed to eventually transition people off benefits, and they have automatic triggers that pause payments pending review. I went through this EXACT situation in January! I was getting so frustrated with not being able to reach anyone by phone. I must have called 50+ times over two weeks. Finally used a service called Claimyr (claimyr.com) that helped me get through to an actual NYSDOL agent. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Once I got through, the agent confirmed it was just a routine review flag on my account. They removed the hold that same day and I received my back payments within 48 hours. Definitely worth getting this resolved quickly because they'll owe you for all the missed weeks once they confirm you're still eligible.

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Amina Toure

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Thank you so much for sharing this! I've never heard of that service before but I'm desperate at this point. Did they explain why they don't notify people when they put these holds on accounts? It seems so unfair to just stop payments without any explanation.

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Emma Davis

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This is actually a standard procedure with NY unemployment. After approximately 16 weeks of partial benefits claims, the system automatically flags the account for review to ensure you're still actively seeking full-time employment and that your part-time work situation hasn't changed. Based on your description, here's what likely happened: 1. You've been working part-time for 4 months (approximately 16 weeks) 2. The system automatically flagged your account for review 3. Your certifications show as processed because you're still doing them correctly 4. The payments are on hold pending the review You WILL get back pay for these weeks once the hold is lifted, but you absolutely must speak with a representative to resolve this. They need to manually verify your continued eligibility and remove the hold on your account.

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Amina Toure

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This makes so much sense - thank you for breaking it down. It's really frustrating that they don't notify claimants about this kind of review. I was panicking thinking I'd done something wrong!

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CosmicCaptain

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I had my payments stop for 3 weeks last year even though nothing changed with my part-time job. When I finally reached someone, they said it was because I answered one of the weekly certification questions differently than usual. Double-check if you might have accidentally changed how you answered any of the questions?

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Amina Toure

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I went back and checked all my recent certifications and I've been consistent with my answers. Same hours, same employer, same everything. Nothing changed at all from when I was receiving payments regularly. I think the automatic review after 4 months that others mentioned might be the culprit.

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Malik Johnson

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OMG I HATE THE NY UNEMPLOYMENT SYSTEM SO MUCH!!!! They pulled the EXACT same thing with me when I was working part time at a restaurant. Suddenly no money, no explanation, NOTHING!!! Just expected to somehow pay bills with ZERO NOTICE that payments would stop. And good luck getting through to anyone there. It's like they DELIBERATELY make it impossible to talk to a human!!!!

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Javier Torres

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It's definitely frustrating! That's why I recommended using Claimyr above - it was the only way I could actually get through to a human after days of trying. Once I actually spoke to someone, the issue was resolved pretty quickly.

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When you're receiving partial benefits while working part-time, NYSDOL has specific thresholds that can trigger reviews. After reviewing hundreds of these cases, I can tell you that the 4-month mark is a common review point. Here's what you should have ready when you do reach a representative: 1. Your work schedules for the past 8 weeks 2. Documentation of your continued work search efforts 3. Any changes in your hourly rate or schedule, even minor ones They're likely checking if your part-time work has become stable enough that they consider it your new normal employment. If you can demonstrate you're still actively seeking full-time work and your part-time position remains temporary, they should release the hold on your account. This is a standard procedure, but frustrating because they don't communicate it well to claimants.

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Amina Toure

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Thank you for this detailed advice! I've got all my paystubs and work search records organized. Now I just need to actually reach someone. I'm going to try that Claimyr service another person mentioned since regular calling isn't working.

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Natasha Volkova

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have u checked ur correspondence inbox on the unemployment website? sometimes they send messages there and dont email u about them

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Amina Toure

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I just checked and there's nothing there except the regular certification confirmations. No messages about any review or hold on my account. It's so frustrating that they don't communicate these things!

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CosmicCaptain

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Did u remember to report your gross pay not net pay? Thats a mistake i made once and they stopped my benefits temporarily

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Amina Toure

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Yes, I've been reporting my gross pay consistently since I started the part-time job. Haven't changed anything about how I report.

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Just to follow up - once you do get through to someone, make sure they check for two specific things: 1. A "partial benefits review flag" which is the automatic 16-week review others mentioned 2. A "quarterly wage consistency verification" which happens when they compare your reported earnings with what your employer has submitted Either of these can cause a payment hold without any notification to you. And yes, you will receive back pay for all weeks once resolved.

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Amina Toure

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This is extremely helpful! I'll specifically ask about both of these flags when I finally reach someone. Planning to try first thing tomorrow morning.

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Javier Torres

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Any luck getting through to NYSDOL? I'm curious if using that Claimyr service worked for you like it did for me. Let us know!

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Amina Toure

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Yes! I tried Claimyr this morning and was able to speak with an agent within 20 minutes! You were right - it was exactly the automatic 16-week review flag. The agent removed the hold immediately and said I should receive all my back payments within 2-3 business days. Such a relief! Thanks everyone for your help and suggestions.

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