Wrong payment option for NY unemployment tourism recovery payment - how to change to check?

i think ur stuck with what u picked. when i got my tourism recovery thing last month the email said the selection was final. but maybe try calling super early like right when they open? thats what i did for something else

Yes, you can change your payment method, but you need to speak with an agent directly. According to NYSDOL guidelines, payment selection changes must be processed manually by a representative. I'd recommend you call (888) 209-8124 and use the prompts for "payment method issues" if that's an option. Be prepared with your NY.gov ID, the last 4 of your SSN, and the reference number from the tourism recovery email. The tourism recovery payments are being processed in batches through July 2025, so you should try to make this change as soon as possible before your payment is processed.

I tried changing my payment type for THREE WEEKS and never got through!!! The whole tourism recovery program is a JOKE - they make it IMPOSSIBLE to talk to anyone. I called 30+ times and always got disconnected or told to call back later. Their system is DESIGNED to prevent you from getting help!!!

I successfully changed my payment method for the tourism recovery program last week. After being frustrated with the phone system, I used Claimyr to get through to an agent quickly. Their service connects you with unemployment agents by saving your place in line. I watched their demo video (https://youtu.be/Rdqa1gKtxuE) and was talking to someone within 20 minutes. The agent was able to update my payment preference from direct deposit to check with no issues. You just need to have your claim ID and verification info ready.

I had the same problem with my tourism recovery payment! What I did was email them at TourismRecovery@labor.ny.gov with my full name, last 4 of SSN, and phone number in the subject line. Then in the email I explained I selected the wrong payment option and needed to change it. They got back to me in 3 days and fixed it! Way easier than calling.

my cousin works for unemployment and she said the tourism recovery payments are super backed up right now because so many ppl applied. she said if u want to change payment method u have to do it at least 7 days before ur scheduled payment date. do u know when yours is supposed to go out?

I've dealt with NY unemployment for years now (sadly lol) and here's what you need to know: the tourism recovery payments work differently than regular UI payments. For tourism recovery, they process changes up until 4 days before payment. BUT you MUST speak to a tier 2 representative. The regular agents can't help. When you call, specifically ask for a "payment preference specialist" or to be transferred to tier 2. Also make sure to mention it's specifically for the tourism recovery program, not regular UI. They're different systems. Good luck!

just wondering did u get the tourism payment yet? I applied but haven't heard anything, trying to figure out how long it takes

UPDATE: I wanted to let everyone know what worked! I tried calling for days with no luck, but after seeing the suggestions here, I tried the Claimyr service that someone mentioned. It actually connected me to an agent in about 30 minutes. The rep was able to change my payment method from direct deposit to check! She said I caught it just in time as my payment was scheduled to go out next week. Thanks everyone for your help!