How to change direct deposit info for NY unemployment benefits to a different card?
Does anyone know how to update my direct deposit information for NY unemployment? I got a new debit card from a different bank and need my weekly benefits to go there instead of my old account. Can I change this online myself or do I have to call them? The website is so confusing and I don't want my money going to the wrong account next week. Thanks for any help!
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Liam Sullivan
Yes, you can definitely update your direct deposit info online! Log into your NY.gov account, go to 'My Online Services,' then click on 'Unemployment Services.' Look for 'Update Your Direct Deposit Information' under the payment method section. You'll need your new account number and routing number ready. The system will ask you to verify the information twice. Changes usually take effect within 1-2 business cycles.
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Mei Chen
•Thank you so much! I'll try this right away. Do you know if there's any verification they send to make sure the change went through? I'm nervous about my payment going to the wrong place.
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Amara Okafor
Just a heads up, I tried changing my direct deposit info online last month and got stuck in an endless loop where the site kept saying "processing" but never completed. Ended up having to call anyway. Make sure you take screenshots of everything in case something goes wrong!
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CosmicCommander
•Same thing happened to me! The website is GARBAGE. I tried updating my banking info 4 times and it kept giving me error messages. Wasted 3 hours of my life and then my payment got delayed. Had to call them and sit on hold FOREVER. The whole system needs to be rebuilt from scratch!!!
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Giovanni Colombo
i changed mine few weeks ago it worked fine but took like 5 days to actually switch over so dont wait til last minute
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Mei Chen
•Thanks for the heads up! I'll do it today then. My payment is supposed to come next Tuesday so hopefully that's enough time.
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Fatima Al-Qasimi
If you're having trouble getting through to a representative to help with your direct deposit change (which sometimes you need to do if the online system gives errors), I used Claimyr and they got me connected to an actual person in about 20 minutes instead of trying for days. Totally worth it when I needed to fix my payment method quickly. They have a demo of how it works at https://youtu.be/Rdqa1gKtxuE and the website is claimyr.com
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Mei Chen
•Oh wow, I never heard of this! I'll try the online method first but if that doesn't work I'll definitely check this out. I really can't afford to miss a payment right now.
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Dylan Cooper
•does this actually work tho? seems sketchy to pay someone just to make a phone call
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Sofia Ramirez
Make sure when you enter your new account information you double and triple check the numbers! My friend made a typo in his routing number and his payment got rejected. Then he had to wait almost 3 weeks to get it sorted out and get a paper check instead. The system doesn't have any way to validate if the account info you enter is correct until they try to send the money.
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Mei Chen
•Omg that's terrifying! I'll definitely check the numbers multiple times. I even took a picture of my card so I can be 100% sure.
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Liam Sullivan
One more important thing to note - when you update your direct deposit information, the DOL will send you an email confirmation. If you don't receive that confirmation within 24 hours, that's a sign something went wrong with the change. Also, the first payment after changing might revert to a paper check as a security measure before the direct deposit to your new account begins.
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Mei Chen
•That's really helpful to know, thank you! I'll keep an eye out for the confirmation email. If I get a paper check for one week that's fine, I just want to make sure everything is set up correctly going forward.
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Dylan Cooper
while ur in there updating ur bank stuff make sure ur address is right too. my roomate moved and forgot to update that and his tax docs got sent to our old place last year what a mess
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Mei Chen
Update: I tried changing my direct deposit info online and it actually worked! The system was a bit slow but after I entered my new account and routing number, I got a confirmation page. Just got the email confirmation too. Thanks everyone for your help!
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Fatima Al-Qasimi
•Great to hear it worked out! Make sure to check that your next payment actually hits the new account. Sometimes there can be one payment in transition.
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Giovanni Colombo
•nice! good job getting it done early
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