New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just file online its not that complicated, i did mine in like 10 minutes and got approved

0 coins

Mei Lin

Did you have any issues with the part-time work complicating things? I'm worried they'll reject it because I'm currently employed.

0 coins

@Mei Lin I was in a similar spot - working part-time while collecting partial benefits. The online application actually has a specific section where you report your part-time earnings, so they expect it. As long as you re'honest about your current work situation and your previous full-time job loss, you should be fine. The system is designed to handle underemployment cases like yours.

0 coins

I went through this exact situation about 6 months ago when I got laid off from my marketing job and had to take a part-time gig at a coffee shop. The NYS Department of Labor was actually really helpful once I got through the initial application process. One thing I wish someone had told me earlier - make sure you keep detailed records of ALL your part-time earnings and hours worked each week. They'll ask for this information when you file your weekly claims, and having everything organized made the process so much smoother. Also, don't be discouraged if your first payment takes a bit longer than expected - mine took about 3 weeks, but the back pay covered everything once it came through. You definitely qualify for partial benefits given your situation!

0 coins

@Malik Robinson This is super helpful advice! I m'definitely going to start keeping better records of my hours and earnings. Did you have to provide any specific documentation from your previous full-time job when you applied, or was the basic separation info enough? I m'trying to get all my paperwork together before I file.

0 coins

I'm going through this exact same situation right now and this thread is a lifesaver! Got my denial letter last week for insufficient base period wages but the system still lets me certify. I was panicking thinking I might accidentally commit fraud or something, but after reading all your experiences it sounds like this is totally normal when they're evaluating you for the alternate base period. My denial letter does mention the ABP evaluation too, so I'm going to keep certifying weekly like everyone suggests. It's so frustrating that the system doesn't make this clearer - like why can't they just send a message saying "hey, we're still reviewing your case under different criteria, keep certifying"? Anyway, thanks to everyone who shared their experiences, especially those who got approved eventually. Gives me hope that this will work out! I'll definitely keep detailed records of everything and try calling them when I get a chance, though it sounds like getting through is a nightmare.

0 coins

You're absolutely right about how confusing the system is! I just went through this same situation a few months ago and it's nerve-wracking when you're not sure if you're doing the right thing. The good news is that if your denial letter mentions ABP evaluation, you're definitely supposed to keep certifying - that's not fraud at all, it's actually what they expect you to do while they review your case under the alternate base period. I totally agree they should make this clearer in their communications! One tip that helped me during the waiting period was to screenshot my certification confirmations each week and save the denial letter in multiple places. Also, if you do try calling, I had better luck calling around 2-3pm on Wednesdays rather than first thing in the morning when everyone else is trying too. The whole process is stressful but hang in there - most people I've talked to who had the ABP evaluation eventually got approved and received all their back pay. Keep doing what you're doing!

0 coins

I'm a new community member and just stumbled across this thread while dealing with my own NY unemployment confusion - this has been incredibly helpful! I received a denial letter three days ago for insufficient base period wages, but like everyone else here, I can still certify weekly in the system. I was absolutely terrified I was doing something wrong and might get in trouble, but after reading through all these experiences, I feel so much better knowing this is a normal part of the process when they're evaluating you for an alternate base period. I checked my denial letter again and it does mention ABP evaluation, so I'm going to keep certifying like everyone recommends. It's amazing how much clearer this all becomes when you have real people sharing their actual experiences rather than trying to decipher the confusing official documentation. Thank you to everyone who took the time to explain their situations - you've probably saved a lot of people from making mistakes during an already stressful time!

0 coins

Just to add - make sure you have all your employment history ready when you file. You'll need dates, wages, and reason for separation for your most recent employers. Having everything organized beforehand makes the application process much smoother.

0 coins

One thing to keep in mind - when you file your initial claim, you'll also need to register for work search requirements. Even though you're receiving severance, NYS Department of Labor typically requires you to be actively looking for work to maintain eligibility. Make sure you understand what counts as valid work search activities and keep records of your job search efforts from day one. The requirements can be pretty strict, so it's better to start documenting your search activities right away rather than scrambling later when your severance ends.

0 coins

@StarSurfer This is really important info that I hadn't thought about! So even while I'm getting severance pay, I still need to be actively job searching and documenting it? That seems like a lot to manage on top of everything else. Do you know if there are specific requirements for how many job applications I need to submit per week, or is it more flexible than that?

0 coins

I'm jumping in here because I just went through this exact same situation 2 months ago - NY benefits expired, three kids, former restaurant worker, the whole thing. It's absolutely terrifying but you WILL get through this. Here's what actually worked for me: I applied for emergency SNAP and HEAP the same day my benefits ended (don't wait - the approval process takes time). Then I hit up every single temp agency in my area in one day - brought copies of my resume and was working within 48 hours doing warehouse shifts. Not glamorous but it kept food on the table. The game changer was when I found out about NY's Rapid Response services - they're specifically for people who've exhausted unemployment. They connected me with a 6-week customer service training program that was completely free and included job placement help. I'm now working full-time at a credit union making $22/hour with full benefits. The key is to take ANY income while you build toward something better. Also, hit up local food pantries immediately - there's no shame in feeding your kids. You're a good parent doing whatever it takes. This community has given you amazing advice - now just pick 2-3 things and start tomorrow. You've got this!

0 coins

This is exactly what I needed to hear right now - thank you for sharing your success story! It gives me so much hope to know someone in my exact situation made it through and is now doing well. I'm definitely going to look into the Rapid Response services tomorrow - I had no idea that even existed. The credit union job sounds perfect, especially with benefits. I really appreciate you mentioning the food pantries without judgment too. I've been hesitant about that but you're right - feeding my kids is what matters most. Your timeline of getting temp work within 48 hours is encouraging - I thought it would take much longer. Going to follow your advice and pick a few concrete actions to start with tomorrow instead of trying to do everything at once. Thank you for proving that there really is light at the end of this tunnel!

0 coins

I'm reading through all these responses and just wanted to add something that helped me when I was in a similar situation last year - don't overlook your local Workforce1 Career Centers. They have services specifically for parents like emergency childcare assistance while you're job hunting or in interviews, which was a huge help for me. They also have partnerships with employers who understand that people coming off unemployment need flexible start dates and are willing to work with your situation. The center near me had a "rapid hire" event every Friday where local employers would do on-the-spot interviews for immediate openings. I know it feels impossible right now, but you're clearly a hard worker (6 years at the same restaurant shows loyalty and reliability) and employers need people like that. Also, with all your restaurant experience, don't forget about catering companies - they often pay better than restaurants and the work can be more predictable. Some even offer benefits if you work a certain number of events per month. Keep pushing forward - from everything I'm reading here, you're building a solid plan and you're going to make it through this!

0 coins

Lucy Lam

The Workforce1 Career Centers sound amazing - especially the childcare assistance! That's been one of my biggest challenges with interviewing. I had no idea they offered that kind of support. The Friday rapid hire events are exactly what I need right now - on-the-spot interviews would save me so much time and anxiety compared to the endless application process. And you're absolutely right about catering companies - I actually enjoyed the catering events we did at my old restaurant more than regular service. The pay was definitely better and the schedule was more predictable. Going to look up my nearest Workforce1 center right now. Thank you for the encouragement about my work history too - sometimes it's hard to see the positives when you're in survival mode, but you're right that 6 years at one place shows something valuable to employers. This thread has been like a lifeline today!

0 coins

I'm also dealing with NYS Department of Labor right now and the whole process is pretty overwhelming as a first-time filer. From what I've learned reading through everyone's responses, it sounds like the weekly benefit is roughly half of what you were earning, but capped at that $504 maximum. The part about needing $2,600 minimum in your base period is really important - I almost didn't qualify because of that requirement. Has anyone here had experience with the appeals process if your initial calculation seems wrong? I'm worried they might make an error with my wages since I had a few different part-time jobs during my base period.

0 coins

I haven't personally gone through the appeals process, but I know someone who did when NYS Department of Labor initially miscalculated their benefits because they had multiple employers. From what they told me, you can request a hearing if you disagree with their determination, and it's actually pretty common when you have multiple part-time jobs during your base period. The key is to keep all your pay stubs and tax documents organized - they'll need to see proof of wages from each employer. The appeals process can take a few weeks, but it's worth it if there's a significant difference in your calculated benefits. You should also be able to see a detailed breakdown of how they calculated your benefits in your determination letter, so you can check if they missed any wages or quarters.

0 coins

Based on your $420 weekly earnings, you should expect around $210 per week in benefits. I filed earlier this year with similar part-time earnings and that's exactly what I received from NYS Department of Labor. One tip - when you apply online, make sure to have your Social Security card and driver's license handy, plus any W-2s or pay stubs from the past 18 months. The system will ask for your employer information going back to your base period. Also, file your claim on Sunday night or early Monday morning if possible - the website gets overloaded during peak hours and you might get kicked out halfway through the application. The whole process took me about 45 minutes to complete once I had all my documents ready.

0 coins

Prev1...281282283284285...1378Next