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Finally reached a human at unemployment after days of calling. They incorrectly calculated my base period earnings and claimed I didn't make the minimum $3,200 required. I definitely earned more than that threshold and already sent my paystubs once to prove it. Now I'm sending everything AGAIN along with a formal Request for Reconsideration form. The agent just put me on hold to get a supervisor to review my case and I'm terrified of missing their callback. This whole process has me so stressed I'm getting physically ill. Can barely sleep and my chronic pain is flaring up from the anxiety. Desperately need this resolved so I can have something to live on until I find work. Been applying everywhere but the job market is brutal right now.
I'm really confused about how to make an appointment for unemployment benefits with NYS Department of Labor. My claim got flagged for some kind of review and they said I need to schedule an appointment but I can't figure out where to do this on the my.ny.gov website. I've been looking everywhere and calling but just get busy signals. Does anyone know the actual process for scheduling these appointments? I'm worried my benefits will get cut off if I don't get this done soon.
The NYS Department of Labor appointment system is absolutely broken. I've been trying to get answers about my eligibility review for THREE WEEKS and nobody can tell me when my appointment is supposed to happen. They just keep saying 'wait for the letter' but what if the letter never comes?? This whole system is a joke.
Quick question - are you talking about a phone interview or an in-person appointment? Because phone interviews for adjudication get scheduled automatically and you'll get a call, but if it's something else like a job search seminar those might be different.
They didn't specify which type, just said I needed an appointment for my claim review. How can I find out what kind of appointment it is?
Check your initial notice or any paperwork they gave you - it should mention what type of review it is. If you can't find that info, when you do get through to someone (maybe try the Claimyr service Mae mentioned), ask them specifically what kind of appointment you're waiting for. That way you'll know if it's a phone interview they'll schedule automatically or something you might need to take action on.
I got laid off from my retail job two weeks ago and filed for unemployment right away. My claim is showing as pending and I'm worried my old boss might try to block it somehow. We didn't part on the best terms - she was upset that I'd been looking for other work before the layoff happened. Can employers actually deny your unemployment claim with NYS Department of Labor? I thought it was based on whether you qualify, not what your employer wants.
The unemployment system is SO broken!! Employers shouldn't even be able to contest claims unless there's clear proof of misconduct. They lay us off then try to screw us out of benefits we paid into. It's ridiculous how much power they have in this process.
Just went through this exact situation last month. My employer contested my claim saying I had "poor performance" but couldn't provide any documentation of warnings or disciplinary actions. The DOL investigator called me for a phone interview where I explained my side and provided my performance reviews showing I met expectations. Got approved within 3 weeks. The key is being honest and having any documentation that supports your case. Since you were laid off (not fired for cause), your employer will have a hard time proving misconduct just because they're upset about you job hunting.
I'm trying to help my 67-year-old neighbor who got laid off from her retail job last month. She's been working part-time for the past 3 years and is wondering about unemployment benefits. Someone told her there might be special protections or different rules for older workers when it comes to unemployment compensation and insurance. Does anyone know what specific law provides these protections? She's nervous about filing because she's close to retirement age but really needs the income right now. Any guidance would be appreciated!
just make sure she files right away! there's no waiting period for being older but you lose benefits for every week you don't file after becoming unemployed
This is really helpful information everyone! Just to add - your neighbor should also know that in New York, unemployment benefits can be collected for up to 26 weeks (though this can be extended during certain economic conditions). Since she's 67, she might also want to check if her employer offered any severance package that could affect the timing of when she starts receiving UI benefits. Also, the weekly benefit amount is based on her earnings history, so her part-time work over the past 3 years will determine how much she receives. The sooner she applies, the better - she can do it online at labor.ny.gov which might be easier than calling.
I just lost my job at a restaurant in Brooklyn and everyone keeps telling me to file for unemployment but I honestly don't understand what an unemployment check even is. Like how much money do you actually get? Is it the same amount every week? Do they just send you a check in the mail or what? I've never been unemployed before and the NYS Department of Labor website is really confusing. Can someone explain this in simple terms?
If you're having trouble reaching NYS Department of Labor to get answers about your benefit amount or claim status, I used a service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours just to get hung up on.
Just to add - you can only collect unemployment for 26 weeks maximum in NY, so it's not permanent income. Use the time wisely to find something better than your restaurant job if possible. The job search requirement is 3 contacts per week minimum.
Luca Ricci
I'm so sorry you're going through this stress - the physical symptoms from unemployment anxiety are real and brutal. I went through something similar last year when they denied my claim despite having clear W-2s showing I earned $5,400 in my base period. What finally worked for me was getting super organized with my documentation and being extremely persistent. A few things that helped: 1) I calculated my own base period earnings quarter by quarter and made a simple spreadsheet showing exactly what I earned when, 2) I sent everything certified mail so they couldn't claim they "lost" my documents again, and 3) I kept detailed notes of every phone call including agent names and ID numbers. The hearing request someone mentioned above is crucial - even if your reconsideration goes through, having that hearing request on file puts legal pressure on them to actually review your case properly instead of just rubber-stamping another denial. Stay strong and don't let them wear you down. You earned those benefits and deserve them. The system is broken but you can still win if you're persistent and organized. ๐ช
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Malik Johnson
Mason, I'm so sorry you're dealing with this mess. The same thing happened to me - they "miscalculated" my earnings and denied me even though I had clear paystubs showing I made over $4,000 in my base period. The stress is absolutely horrible and I totally get the physical symptoms you're experiencing. What finally got mine resolved was using a combination of approaches: I filed both a Request for Reconsideration AND a Request for Hearing at the same time (like others mentioned), but what really made the difference was using claimyr.com to actually get through to a specialist who could fix it in real time. I was skeptical at first but after 3 weeks of getting nowhere with regular calls, I got a callback in about 45 minutes and the agent corrected my wage calculation during the call. My payments started within 4 days. Document everything you're doing - every call, every form you send, every interaction. Send your reconsideration documents certified mail so they can't claim they lost them again. And don't let them gaslight you - you KNOW what you earned, and you have the paystubs to prove it. You're going to get through this. The system is designed to make you give up, but you have rights and you've earned those benefits. Stay strong! ๐ช
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